Constraction reviews in Austin, Texas
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Crystal Clear Pools and Spas exceeded my expectations for remodeling my 9 year old pool. Working with Brett & Johnnie was a pleasure. They were responsive to all of my inquiries and were very personable. Crystal Clear was a bit more expensive to use than other companies but the high quality of workmanship definitely made up for it. You get what you pay for in this world and I feel without question that I received a quality product. Highly recommend.
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I really liked the design of my pool. It is different than any I have seen so I feel it was somewhat personalized just for me.
I have used Crystal Clear for many years not only at my home but with my clients as well. They are professional and I can rely on them for preventative maintenance. There is nothing worse than having something break that could have been avoided if someone had been keeping a watchful eye. Jordan cleans my pool and I couldn't be happier. He is there rain or shine and pleasant to work with. He notifies me of anything additional I may need to know so we have personal contact on any issues. My pool is so nice that is is hard to keep my neighbors out of it! -
I chose Crystal Clear for my first pool repair a few years ago not knowing what to expect. What I got was a company that was very responsive and knowledgeable. Theresa in the front office is always a great help and Cameron, who covers their South Austin customers, is a great guy who is quick to offer advice and ensures that the job is done fast, thoroughly and to your satisfaction. Everyone is a great communicator as well! This all made them the only crew I go to with pool issues and questions. Don't hesitate to give them a call.
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We called Crystal Clear Pools when having issues with our pump not working properly and within a couple hours a technician (Cameron) was here troubleshooting the problem. Cameron obviously knew what he was doing and quickly resolved the issue and we were back up and running in no time. In addition, Cameron noticed some minor adjustments we could do to make our equipment run more efficiently and that was very much appreciated. Overall it was a great experience with Crystal Clear and I would not hesitate to recommend them to anyone. We will definitely be using Crystal Clear Pools for all of our swimming pool needs in the future.
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This is after speaking with Cameron. He came out, gave great maintenance tips, and was very thorough. Excellent service with superb knowledge. Thank you, Crystal Clear, and Cameron, kudos to you.
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Chris & Johnny and their team did an awesome job fixing my leaky pool and got me back in hot water, fixed spa, as well. Thanks guys! Tom Calhoon 😁
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Crystal Clear Pools provided us exceptional service completing a plaster patch of our swimming pool. Johnny Joe Torres understood the urgency of getting this completed very quickly since it was causing our multi-family pool to be closed. He got a crew out on a Saturday and completed the repairs in one day! We will now be able to open our pool for our residents before the upcoming holiday weekend. We could not be more pleased with the quality of the repair, the professionalism and the quick turnaround time as promised. We will definitely be using for our future needs.
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We've been more than impressed with the service received from Crystal Clear Pools, particularly from our technician Clint. He's been responsive, professional and has gone way above and beyond what we would ever have expected ... including coming to help fix our pump at 10pm! The rest of the team has been great to work with as well ... easy to reach, timely updates on our services and deliver great results on all the projects they've helped us with. I highly recommend Crystal Clear for anyone looking for pool service.
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Johnny from crystal clear pools and his team were amazing in replacing a very tricky filter on our pool. His communication and follow up were superb. This is why I stay with this company. Thank you for your hard work. Much appreciated.
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Johnny was the only person able to find a part for my older pool. I had previously called several companies and was told I needed to spend thousands of dollars to retrofit the pool for modern standards for the drain. Johnny had the part ready to go and I was able to replace the drain cover for the cost of the part.
I would definitely use them again for any renovations -
Crystal Clear Pools.
I am reamending my post yet again. We had some problems with tile falling out and a bit of trouble getting them replaced. But after some very thoughtful conversation with Kurt, we have ironed out the commination problems. Kurt was very responsive to our needs and came out to take a look at the problems we were having and set a plan for everyone to be happy with the outcome.
I'm happy to say our Pools looks as beautiful as it did the day they finished renovation. It is wonderful to know Crystal Clear Pools is ready to make it perfect for the customer. Please use Crystal Clear Pools for all your pool needs. Thank you, Kurt and Crystal Clear Pools for everything. -
We have been using Crystal Pools for maintenance and repair for more than 10 years! Ryan is prompt and responsive and extremely helpful with any repairs that are needed to be coordinated. Shane, who is our pool specialist, is very reliable with excellent integrity and does a great job with weekly maintenance. Most recently we had Esteban as our pool technician to replace our pool lights and he was courteous and kind and professional and did an amazing job! We have been extremely happy with Crystal Clear Pools and appreciate their excellent service.
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Crystal did a beautiful job on our pool resurfacing using PebbleTec. Special shoutout to Jeff, our sales rep, who stayed with us the whole way, and Craig, our startup guy, who answered countless questions during the break-in / startup period. Also, work done was first rate all round. We had a small kerfuffle with the January freeze during the period, but Crystal Clear made it all good for us. They also developed a very smart work-around for a mystery plumbing leak that had been driving us nuts for a while. Recommend!
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Crystal Clear Pools team is everything I could ask for in a total pool company. After dealing with one of the worst pool companies, they have reasonably fixed major problems in my pool! Thanks again, Tc 😉
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I really appreciate the great service and customer service I have gotten from Crystal Clear. All of their service technicians have been awesome; with Cameron as my "Go to Man for our pool!" Cameron is extremely knowledgeable, responsive, friendly, and easy to learn from. We have had maintenance on our pool LED lights, thermostat, and our control panel, and recently had a new heater installed by them. It all works great! And Seth in the main office is great to work with for scheduling and billing. We feel very fortunate to have them here in Austin.
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We recently renovated a large fountain with Crystal Clear. I'd put off doing the project for a long time, because it was complicated enough that other companies had turned down the project! I was losing hope that I could find someone to tackle the job, anxious that it would be very costly, and I had become convinced that even if I found someone, that the aesthetics would be disappointing. But Crystal Clear was amazing from the first contact through the completion of the project. They approached the challenges with such enthusiasm and a positive attitude--"pool relief," indeed!! And the price they quoted seemed extremely reasonable given the scope of work. As soon as the crew got into the project, it became clear that the solution that we'd agreed upon was just not going to be possible. My heart sank and I again feared the worst! But, once again, Rene and his crew were upbeat and worked incredibly hard to figure out a solution. The project had it all--tricky electrical, reworking drains, patching up masonry, new bond coat and pebble-tec, re-tiling. Rene and his crew did a beautiful job. They were skilled, fast, on time and schedule, reasonable. They are very experienced and it shows in their work. The end result is so much better than I'd ever imagined. I cannot recommend them highly enough. Stop reading and call them now! You'' be glad you did!
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I worked with Johnny on the repair retiling and resurfacing the pool. He was very responsive and his team did a great job.
Because I liked them so much I hired them to do my regular cleaning. Hutch does a great job. He’s the best pool cleaner I’ve had and I have been through many over the years. Always courteous and on time and the pool has never looked better! -
Crystal Clear has been the contractor working on our neighborhood pool for over 2 months. There have been endless delays and what seem like excuses. The work has dragged out and been has continuously delayed. The pool has been torn apart and barely getting worked on for a month now. I would not recommend them for serious pool repairs because they are not staffed to complete a project in a timely manner and do not seem to plan ahead to keep a project on time. Also, when I called asking for information / an update, their staff was unnecessarily rude.
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Michael came out and replaced the selector valve and did a complete pool cleaning. He was very professional and personable. He even labeled all of my ingress/egress pipes for me, which was a huge help. Pool is sparkling clean, no more leaks, and I have a better plan for pool maintenance going forward thanks to Michael's help. I'll be setting up scheduled maintenance. Awesome job!
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If you need a pool renovation, you can’t do any better than Crystal Clear Pools and Spa. From their estimator Chris to the office manager Jennifer to our project manager Johny and our pool technician Alex, you couldn’t ask for a more professional, friendly and efficient group. We even had the owner stop by to help troubleshoot a last minute hot tub issue.
When Chris came to estimate our renovation (new coping, tile and pebble tech surface), he explained every step of the process, gave a general timeline and offered options for all the surfaces. He was patient and explained all our questions. Jennifer handled the “boring” process of contracts and invoices with a kind and welcoming presence.
Johny was a project manager’s project manager. He was on top of everything. His communication with us was stellar both in keeping us updated and answering questions texted or called to him. His crews were excellent and he moved them in and out with ease. The masons and tile crew and their support staff were skilled and performed at a high level. The worksite was cleaned each evening and they were all very good at answering questions as well.
I would highly recommend this company. -
Vasquez Paint & Cleaning Corporation LLC did an amazing job! They are very professional, reliable, and detail-oriented. From painting to cleaning, everything was done on time and with great quality. I really appreciate their excellent communication and the respect they show for clients’ homes. Highly recommended for anyone looking for trustworthy and top-quality service!