Home Services reviews in Austin, Texas

4.7 based on 12770 reviews Back to the listing
    5

    Communication was seamless. Rescheduling was done on weekend completely automated with no issues. Technician Stephen and Donald showed up on time and worked independently and made it easy for me as I was not home. 5 rooms done in under 2 hours. 1 room had lingering odors and Stanley steamer came out to do a complimentary re-clean to try and help with the smell. Happy with the service.

    5

    The scheduling was messed up. I requested 11:00-2:00 window. It came out to be 6:00. The technician did a great job. We had a lot of dog issues.

    5

    Marbel and Coy did an excellent job! Very professional and helpful. My vent was actually clean and they did not charge, so I gave them a big tip. They took pictures of the vent and actually showed me where the vent came out. I was thinking it came out of the side of my house but it actually came out the roof, which seems crazy.

    5

    I cannot say enough great things about Adam — hands down the best carpet technician I’ve ever worked with. From the moment he arrived, his professionalism, attention to detail, and genuine pride in his work stood out immediately. He wasn’t just good… he was impressive.

    Adam went above and beyond on every single step of the job. He explained what he was doing, made recommendations without being pushy, and treated my home with the same care you’d expect from a close friend or family member. The results were unbelievable — carpets that looked brand new and a level of service you rarely come across anymore.

    Honestly, if I could hire Adam away to work for me in sales, I would do it in a heartbeat. That’s how exceptional he is. Stanley Steemer is incredibly lucky to have someone of his caliber representing their brand.

    If you get the chance to request Adam, do it. You won’t just get clean carpets — you’ll get world-class service from someone who genuinely cares about what he does.

    5

    We would 100% recommend Bobby to anyone needing their carpets cleaned. Ours definitely needed a lot of work and he did a fantastic job. We were also able to schedule the appointment on their website easily and with such short notice.

    5

    Andres is the best! Great customer service and attention to detail. Scheduling was also very easy and with a fast turnaround, which led me to booking with Stanley over their competitors. So happy with the results!

    5

    William did an amazing job and was extremely professional. He definitely went over and above compared to other experiences I have had. He was able to get out some very dark stains, so we couldn’t be happier. Thank you!

    5

    Never used any carpet cleaning services before, Stanley was a great experience! My carpet has never looked nicer, quick easy quote, and no hidden charges when it was all done.

    5

    Jeremy came to my home to give my sectional a deep clean and he did such an amazing job. He was polite and informative. I had oily grease stains on my white sectional and he treated my furniture like it was his own and did an amazing job. It looks practically brand new!!!

    5

    We had a great experience with Stanley Steemer. Wesley was extremely professional and very mindful of our home throughout the entire process. He took extra care with every detail and made sure the job was done right from start to finish.
    His attention to detail and respect for our space really stood out. We’re very happy with the results and would absolutely recommend Stanley Steemer—especially Wesley—to anyone looking for quality, trustworthy service.

    5

    Stephen and Donald did a great job cleaning my tile and adding the grout seal color. It looks so much better and cleaner.
    The photo shows tile after they cleaned and sealed.
    I'd use Stanley Steemer again.

    5

    William Green was great. Very kind and professional and worked hard to get all stains out. Was very friendly and worked easily around our movers. One of the better technicians I’ve had with Stanley Steamer.

    5

    Paul was efficient and professional! So glad we worked with Stanley Steamers and will have them come out more often to keep our carpets looking fresh!

    5

    First experience with Stanley Steemer and I am happy with the result. Much thanks to Wesley and Oliver for taking care such a great job and getting it done in no time. Will never clean my carpet on my own anymore. I appreciate it once again.

    5

    William was great my rooms were left very clean. William mentioned the 1 year clean guarantee with the company. I had to sign up for the 3 cleaning visits a year great price. I had my master bedroom and guest bedroom cleaned - (area clean & Odor Out Plus Deodorizer) due to having a cat and dog definitely recommend.

    5

    Stephen arrived right on time and explained the process checked the carpet to make sure he could clean them in our house. Advised us of the extras we could add which we did. He was in and out in about an hour and the rugs look beautiful. Thanks for the great service will definitely have Stanley Steamer in the future.

    5

    I had my carpets cleaned in two rooms this morning. I really liked that I received a text when the technician was on her way, with her name and photo, as well as the ability to see how far she was.
    Savannah was very kind and friendly. She walked me through what was going to be done, as well as what to expect after. The service did not take a long amount of time, and the carpets look GREAT!

    5

    I scheduled a cleaning about a week out and they were helpful on the phone getting an accurate estimate. Horatio arrived on time and was friendly and helpful. They turned the dirty, dull hardwood in our new home to looking like new and the entire home was cleaned in under 4 hours. Thank you, Horatio!

    5

    Bob and Adam were a great team! They did impeccable work with great attention to detail and Customer Care. They took care of everything I asked, and even went above and beyond to get things really clean and looking great. I’m not an easy customer to satisfy, but they did everything I wanted and more. I would trust Adam with all your rugs whether inexpensive or fine Oriental classics. This was my first experience using Stanley Steemer and it won’t be my last.

    5

    Very nice job from Bobby! I didn't think my carpet could come clean but he proved me wrong. He was friendly and efficient. The cleaning took less than an hour and cleaning machine wasn't very loud either.

    5

    Ed was prompt and professional. Took the time to explain different options for cleaning the carpets. He did a fantastic job and the carpets look and smell so fresh! Highly recommend this company.