House Cleaning reviews in Austin, Texas

Carlos called to let me know he was available to come an hour earlier than planned which worked out very well for me. He was courteous, friendly, and professional. We reviewed the order I had placed over the phone and I ended up needing one less room cleaned. He was great and charged me less than I had estimated. I’m not sure that’s ever happens with a cleaning service before. My carpets and my sectional sofa look wonderful. I am very happy with the service and will definitely be calling them again.

Thank you, again, Carlos for the great job you did today!

The Peace Frog technician was very helpful and friendly. He called to let me know that he was on his way and when he arrived, he surveyed the area and learned what he needed from me before getting started. He was fast, professional and most of all, did excellent work that exceeded my expectations. The carpet looks great again! I would use them again without hesitation.

Professional service and quality work. Scheduling might be a week or two out but worth the wait. We had our dryer vent and shower tile cleaned for $308. Best deal from a legit company.

I'm so happy that I decided to go with Peace Frog. I was hesitant because it was cheaper than Steam Team and the reviews were so positive that I raised an eyebrow. Danny did an excellent job even though I was out of town and upheld the standard shown in the reviews. My cousin did the walk through and she was really pleased. Furthermore, there was a small mix up with the order and Danny took care of it extremely quickly. I truly appreciate him going the extra mile to deliver outstanding customer service on top of doing an incredible job cleaning our carpets. I can't wait to see them in person, but I trust that I'll be comfortable moving back into my house. One thing I would say though is to pay in cash/check, otherwise there's a 3% convenience fee added. Still cheaper than some of the alternatives though. Also, you may need to take a day off because the service window can be lengthy -- however, they text/call when they're 30 minutes away so that helps. Overall, I was really pleased with Peace Frog and I'll use again.

Jason and his team were very responsive and did a fantastic job. I’ve never had such a great job with my carpets cleaned— they look brand new. They also pressure washed a deck and cleaned a patio and were flexible to figure out what was the best option to use for my deck and furniture. I would recommend them and will definitely use them again when needed.

Best experience I’ve ever had with a service coming into my home. Neighbors recommended them. Scheduling was easy. Communication was fantastic. Prices were reasonable. On time. Great work! They cleaned two wool rugs and a white chase lounge(well it was white again after they cleaned it). Jacob was our technician and he gave A+ service. He’s very knowledgeable. Also I love the ads and philosophy. I don’t see me using a different service provider in the future.

We have been using Peace Frog services for years (for both our apartment and home). We always get compliments on how bright our carpets are from friends who visit our home. Our last technician Guy was superb! He was thorough with the cleaning process, friendly, and professional. Thank you for another great experience!

Not only was Peace Frog's quality of work excellent (shout out to technician: Danny) - but so was the customer service in scheduling the appointment and accommodating us on such short notice!

I reached out to Peace Frog in a bind and they were able to get me in the books with a "best guess" quote and their technician measured and updated the quote day of - they were not too far off. I appreciated their promptness in response, their professionalism, transparency in communication, punctuality and quality of work. Danny did an excellent job, our tiles look great! The team is well run and everyone is on the same page and communicates the same message. We would absolutely hire them again!

We contacted Peace Frog for carpet cleaning and was given an appointment for the next day. The technician communicated by text 30 minutes prior to arrival and arrived early in the promised time window.

The technician, Carlos, was professional, friendly, and listened to my concerns regarding my carpet. He communicated through each step of the process, was careful with the equipment, and did not make any mess.

I was amazed by the job he did in rehabilitating the carpets making them look brand new again. Peace Frog, and Carlos, exceeded my expectations and I would recommend them to anyone.

Will definitely use for our carpet cleaning needs in the future! The price was incredible, the technician did a wonderful job and most importantly we had great communication the entire time! I knew exactly what to expect and they exceeded my expectations. The technician was very kind and did an efficient and thorough job! We had another company come previously and when they were done our whole house had a very strong perfume smell and our carpets felt sticky- with Peace Frog- there’s no strong Odor, just a nice, light, clean scent, clean carpets- and no stickiness.Thank you!

I am so impressed with this LOCAL carpet cleaning company! The customer service is flawless. And, AJ did a fantastic job on the carpets! All without harsh chemicals. I will be happy to recommend Peace Frogs cleaning services!
Deb Sharpton, Austin, TX

Danny was amazing!!! So kind, professional and knowledgeable. He was right on time and did a fantastic job. He was very careful and thorough and I felt very safe. This is the first time I've used Peace Frog and I will be a customer for life. They are all about service. I wish all the businesses I come in contact with treated me this well :)

We were impressed when my wife and I used Peace Frog last year for carpet cleaning, Martin was very professional and helpful. We had to use them again for carpet cleaning after our flood repairs were processed. Steven who came out on 1/15/18 was also very professional and paid attention to the areas that needed cleaning. We had out grout cleaned in the tile floors in the master bathroom and it looks great. Both times we were called to let us know what the ETA would be and both times carpet looked great. We would recommend Peace Frog to all our friends and co-workers. This company is a joy to work with and Leah Carr the office coordinator was also great.

Peace Frog's customer service is exceptional. Jason is not only helpful, but also does a great job cleaning our carpets. We appreciate the time he spends explaining things and making sure that we are happy with the outcome of the carpets when he is finished. I recommend Peace Frog to anyone who wants honest, helpful and great service!

We recently moved from out of state to the Austin area. Our rental home had beautiful hardwood floors, until you stepped onto them. They were not taken care of or cleaned properly in a long time. I contacted Peace Frog and they sent someone out the next day for an estimate. Jason was amazing. He took the time to talk to me and told me what process he would use to remove the built up grime. They got us in really fast, and even cleaned our kitchen tiles up! I highly recommend them for your flooring needs. Thank you Jason and Jeremy for a wonderful job!!

I have 3 year old carpet that has been moderately abused by 2 dogs, 2 cats and a daughter who is quite messy with her makeup. After several pet stains, oil from pets coats, smeared makeup, and drink spills developed, I figured it was time for a carpet cleaning and began the process of vetting cleaning companies. From the 1st contact, Peace Frog really stood out from the other companies! While speaking with Justin McBride on the phone, he was thorough, listened well, friendly and pleasant. He repeated my concerns back to me and asked clarifying questions, it was a positive experience. They sent a rep to my house to evaluate the job and give a quote. I really appreciated this, because 2 other companies just gave an estimate over the phone without even knowing what the job entailed. Jason Schmidt, the technician who came to my house and gave a quote, explained their entire processes to me, was knowledgeable, friendly, and offered several solutions. He didn't try any "hard sell" tactics either (a different company tried this approach and it was very off putting). It was a good experience and a honest price, so I booked the carpet cleaning. Peace Frog sent over Jeremy McKnight, the carpet cleaning technician, and again I was taken back at how friendly and professional their employees were. Jeremy, asked great questions, showed that he listened to my concerns, was personable, and communicated everything extremely well! You can tell he really cares about his customers. He did an outstanding job lifting the stains from our carpet. The carpets look brand new, the house smells great, and we're all super satisfied with our experience in working with Peace Frog! You seriously cant go wrong with using them! Do yourself a favor, and book this company for your cleaning needs!

Great experience with Peace Frog from start to finish! They were responsive, informative and professional. When Technician, James arrived on the day of service, he was on time, super knowledgeable, and did a great job! Very happy with how my rugs turned out and will definitely use them again.

Peace Frog service was outstanding! Easy to schedule and the cleaning was excellent. Ben did an amazing job cleaning our white sofa. He left it looking new! We will definitely call Peace Frog for our next cleaning. Thank you!

Had a great experience using Peace Frog for the first time today! Jeremy did a great job, was very personable, and showed great attention to detail when cleaning our rugs and couches. Will definitely use Peace Frog again for our carpet and upholstery cleaning needs.

Service was prompt, with well communicated timeline expectations. Chad, our technician, was very cordial and did a fantastic deep clean of our carpet and tile. He offered an additional service or two, but was very reasonable and I didn't feel like I was getting a hard sell. The floors look great and the service was fantastic. Will definitely use Peace Frog again.

Ryan was incredibly friendly and professional. We had no issues making the appointment and they were right on time. We have a pretty challenging set up, and had to move a lot of stuff around but Ryan went right to it and if we forgot something he took care of it. I would 100% recommend Peace Frog to anyone who needs carpet cleaning or tile cleaning as they cleaned all the tile in our kitchen too and it looks brand new. We can’t say enough how pleased we were with the friendliness and the professionalism that we got from Peace Frog!
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