House Cleaning reviews in Austin, Texas

Celia arrived on time and ready to work. She is very efficient and did a very thorough cleaning of my home. I was very impressed and plan to use her on a regular basis. She is awesome and appreciate the check in during the day on the progress.

I highly recommend Texas Cleaning Services for all your cleaning needs. They provide exceptional service and their attention to detail is unmatched. From start to finish, they go above and beyond to ensure customer satisfaction. Their team is professional, reliable, and efficient, making the cleaning process effortless and stress-free. Whether you need residential or commercial cleaning, Texas Cleaning Services is the best choice. Don't hesitate to contact them for a spotless and sparkling clean space.

Amazing! Gisela is an absolute gem - she went above and beyond to make our house sparkle. We are so satisfied with her professionalism that we have already booked our next service. Great communication, too! Thanks, Texas Cleaning Services ⭐️ ⭐️⭐️⭐️ ⭐️

This was my first time to have my house professionally cleaned. It had been neglected due to my recent foot surgery. The ladies were friendly, professional and efficient. They did a beautiful job and everything sparkles. I’m happy to have found Texas Cleaning Services, referred by my daughter who used them for quite a while until she moved out of state.

Texas Cleaning Services did an excellent job! Their team is reliable, professional, and thorough, leaving everything spotless. I’m very happy with their work and highly recommend them to anyone in need of quality cleaning services.

The ladies did an excellent job cleaning my home on very short notice. They had such a good attitude and left everything spotless. This is a great company! I plan on booking regular services.

This was my first time having Texas Cleaning Services to my home. We received a text 30 minutes prior to their ETA. Dixiana arrived as scheduled. She was so kind and cleaned our home to perfection! We will definitely be requesting her services again! TCS has great communication and that is always so appreciated.

Quoted me $731.00 for a post reno clean. Sent 1 person with 2 kids to clean my house. Charged me $816.89 before the cleaner showed up. Cleaning was minimal at best not detailed at all. Requested a refund and was told they would they credit me only 300 dollars. It has been nearly 30 days I have not received my refund nor had managment contacted me. Save you money do not use this company!!

*DO NOT RECOMMEND FOR MOVE OUT CLEAN*

I scheduled a move-out clean for a 3 bed 2 bath townhome back in June, I have waited to write this review in the hopes that the manager (I believe his name is Adam) would have had the decency to reply to us as we have been nothing short of polite and patient given the unfortunate circumstances with the “cleaning service” we had.

First, I scheduled the move-out clean to be done around 10am on a Wednesday morning, when the day came I received an automated text with a rescheduled time for 1pm instead. I had to call them because they did not call me to tell me that my appointment time would be changed, they just changed it on their own saying that the cleaner was not available until 1pm. I didn’t have an issue with them cleaning at a later time, just wish this was communicated better.

Second, I head over to my townhome right around 5pm to check on the cleaning and figured the cleaners would be gone or wrapping up. Once I arrived, I opened up our garage and the first thing I notice is that it hadn’t been swept out, that was one of the move-out items I had requested in addition to the deep clean service. So I pulled out my phone and started taking pictures, I walked inside and noticed the carpet stairs were not vacuumed well and NONE of our laminate floors were mopped! Someone definitely came in and cleaned but this was far from a deep clean for a move-out and mopping was part of their deep clean checklist. I have pictures here for you all to see.

Lastly, I requested a reclean and they had scheduled the SAME cleaner to come back the next day so I went to my townhome to leave the key for them to get in (I was not present for the first clean either) and THEY NEVER SHOWED UP. At this point, we had to be out of our townhome the very next day so we had no choice but to leave it as-is.

This is just unacceptable, if you are looking for a move-out/deep clean service, I encourage you to go with another company so you don’t have to go through what we experienced and save yourself the frustration, time and your money.

I was very pleased with move out deep clean and make ready service. They had very good communication, and professionalism! From the initial request for a quote and the actual booking, the service was excellent!

👍👍👍👍

Very good service, excellent work!

Isabella did a great job cleaning my house!

I have always had trouble keeping the house clean with 4 shaggy dogs, and I am so pleased that I finally found a cleaning service that is up for the challenge. I have never seen my house sparkle before Austin Maid Service!

They did an overall great job! The only thing we noticed that was missed was the pantry shelves. However, we weren't sure if that was actually included in the services.

On time, gets right to work, doesn’t skip details

Did a great job, but didn’t arrive at the scheduled time. I had to call them to determine when they were coming. A new team was sent out so my guess is they forgot about me.

I own a small studio apartment where I live with my wife and two of the most mischievous kids on the planet. They often create a lot of mess when running around. Thanks to this cleaning service, I can instantly call for help when I’m overwhelmed by work.

Even though I didn't trust their service at first, they kept up their professionalism and good work at my house. They left me very happy with the final work.

They clean my office with detail . Puntual , friendly

DO NOT USE THIS COMPANY. They damaged my stereo system to the tune of about $1k in repairs and tried to blame the damage on my wife and myself. They did not provide the quote we requested, did not communicate before the appt, sent an extra maid without telling us so the $280 charge became $370, and yelled at me and hung up on me when I called about the damage. They are refusing to make this right or refund the fees. These are bad people who will rip you off.