House Cleaning reviews in Austin, Texas
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Our team, Denise and Alejandrina, do excellent work! Everything is always refreshed and floors and surfaces very clean. They also add little touches, like arranging the kids stuffed animals, which they love.
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We got a deep clean plus oven cleaning of our house and I was very impressed with the results. I checked a few spots like the top of shelves or behind the toilet and I found they were nice and clean. Even my dining room chairs were vacuumed. My main concern was cleaning the shower and over and both were in great condition. I also liked the notifications about the arrival and departure of the team. I plan on asking them to come back monthly.
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I’ve been using Maids and Moore for about a year and a half now to keep my home clean on the regular. I’ve consistently been impressed with their service.
Their most recent team, Glenda and Keylin, did an excellent job. But no matter which team comes, the work is always thorough and reliable.
As a company, they are responsive, flexible, and professional in how they engage with customers. It’s clear they care about both the quality of their work and the relationships they build.
Highly recommended for anyone looking for dependable and professional residential cleaning services. -
Maids and Moore did an amazing job cleaning my one-bedroom apartment. They were on time, professional, and super thorough. The cleaner ladies were very friendly and really nice. I really appreciated their flexibility and attention to detail. Highly recommend!
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We’ve really loved using Maids and Moore. I especially like how easy it is to communicate with them and adjust schedules if needed. Katti and Daniela are always prompt and do very thorough cleanings.
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We absolutely love our Maids and Moore team! Team #28 - Lilian and Addison always help my home feel so refreshed and clean. They are amazing and I’m so happy and grateful for them.
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Yolanda and Elvira do excellent work cleaning my home on each visit. I can always count on their timely thoroughness, attention to detail and efficiency each visit.
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Thank you to our house keepers, Carmen Vazquez and Dariela Pagooda. Great service, been using for years and absolutely love all of our house cleaners. Very flexible and always open to suggestions and very reliable. A++++++++++++
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Yolanda and Elvira did another fantastic job of cleaning my house today, Nov 29th. They are always on time and show up ready to clean and make my house sparkle!! Thank you Maids and Moore for helping me keep my house nice and clean! They have been the best cleaning team I have ever had. Really appreciate how they always show up with a smile on their faces! Really like the little touches and how nice and clean my house is after they have been here!
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IMMACULATE CLEANING SERVICE FROM MAIDS N MOORE from maid-hiring veterans!! Highly recommended (and I don't say this easily at all)!!
Overall: Maids n Moore truly stands heads and shoulders above the competition here in the Austin market! They are timely, professional, quick, well-priced, and willing to work with custom demands. Truly, a dream come true!
Timeliness: They always arrive on time. You can select from three different arrival windows, and even request for a more specific window. They can't promise an exact time, but they will put it in their notes and do their best to meet your preference.
Professionalism: They covered every single item we listed in the notes that requires special attention (things we pre-empt from past experience) on the very first clean!! That's ZERO errors for a first, which we have NEVER experienced with any other clean before. **Bonus points: We have never had our shower glass cleaned so well before! Not a single water spot remains, for days!! We have really hard water in our area, so this is truly impressive, especially because they use only eco friendly and the least toxic cleaning agents (we notice from the smells left behind after each clean).
Speed: They do it ALL in under 2 hours!! For our home, that has only happened a few times before with the previous company, but usually the cleaning wasn't done well and things were skipped. With Maids n Moore, there is no stone left unturned. As long as you tell them, and as long as your requests are reasonable, they will do it like they mean it.
Pricing: They are pros at pricing! They know their market inside out, and know exactly how to price the job. Also, the mode of payment is up to date and automatic. No fuss with cash and checks.
Customization: They are intelligent and agile! They understand that not all homes are the same. They understand that not every customer needs everything on the menu. And they are willing to work with our specific situation and help match the cleaning cost to our needs. They are willing to take notes from our previous cleaning experiences. They are willing to request the same team to come in every time, even though no promises there.
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Context: We have been using maid services for the past 8 years in Austin, and just recently switched to Maids n Moore. That means, we have seen A LOT of maids come and go. With our previous cleaning compan(ies), they were unable to always send us the same cleaners, so we were sent different persons every two weeks. In all, we've seen the work of over 30 persons and/or teams.
2024 Update: it’s been a year and Maids and Moore is still rocking it!! Calling out Team Fatima & Veronica for doing an excellent job on their deep cleaning today!!
2025 Update: It’s been 2 years and we’re still loving Maids n Moore! Team Isabella & Evelia are a dream come true. Isabella is a total rockstar for noticing the dust on the hanging glass lamps above our bar top!!! Thank you!!! -
OMG! Maids and Moore is the absolute best! I couldn't finish what I needed to before they came ( I had something fall on me during the move and ended up with a concussion) but Maids and Moore stepped up and did such an awesome job! I highly recommend them! I am forever grateful for the help they gave me!!
Can I give 10 stars???? Well deserving of a 10! -
needed a same day clean super last minute so i called at 10:30 am, got a clean scheduled, and by 1:00 pm the cleaners were on the way. incredible attention to detail, left the whole place sparkling and smelling amazing, and overall great customer service. did the $160 cleaning for a 550sqft place and it came out to $175, worth every penny
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Queira and Angelina did a fabulous job today. My floors, a bit overwhelming from my son’s dogs visiting, now sparkle! Thank you! These lovely ladies were extremely professional.
Today, 1/8, Ignacio and Isabel went beyond standard! Thank you both for extra care! -
Candy G and Dulce A have done a beautiful job of cleaning our house! We have never regretted the decision to have someone come and clean our house. I dragged my feet for a long time because I just wasn’t sure who to go with. Maids and Moore was recommended to me for how great of a job they did and how thorough yet efficient they are. I am so happy and it makes me much less grumpy with my boys!
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Maribel and Lizbeth with Maids and Moore always do a wonderful job. They’ve been taking care of me for years. Trust them so much I don’t even have to be home. Nothing beats coming home from work to a sparkling house.
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I was new to the Austin area when I reached out to Maids and Moore to clean my house. Isabel and Ignacio have never failed to disappoint. They clean conscientiously and are as meticulous as I would be. All surfaces are dusted and panes of glass ( with nose prints) are cleaned. They arrive on time and leave behind a soaking house. They should get extra points for the excellent clean up of dog hair! Isabel and Ignacio take pride in their work and I would not hesitate to recommend them.
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Maids and Moore did an excellent job with my apartment that I was moving out of. It was a mess as I am disabled and my husband is disabled. I had a hard time keeping the place clean and also take care of him and his 250 pound mastiff and three cats. Lots of slobber from his dog. So it was a mess.
The two workers were very professional and very kind. They worked very hard to get the place cleaned up. I paid each worker a $70 tip, wish i could have afforded to give them more, but with me being the only one bringing in an income (disablity pay) I was not able to do so. Plus Maids and Moore's cleaning prices are very fair and reasonable. I will definitely use they again. So give them a call when you want the best cleaning job possible. -
The team at maids and more came to do a deep clean of our 3000 square foot house. They were very thorough and prompts. The team went above and beyond. We were incredibly impressed with the service. Although the price is higher than expected it was worth the cost
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We’ve been with Maids & Moore for almost a year now and have been so happy with the service. Iris & Kehilyn were so good with our home, and really caring for our cats & baby’s safety as well. It’s always so refreshing coming back to a beautifully cleaned home and we’re so grateful to have had them!
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I’ve been with Maids and Moore for almost 3 months now and love them! They come biweekly, are punctual, always do a great job cleaning, and are very friendly! Blanca R. and Beatriz R. are awesome and seriously make my life so much easier by helping me have a clean home. Thank you Maids and Moore!
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The two ladies were very professional and prepared upon arrival. This was my first time using a cleaning service, they did an awesome job on my restrooms and kitchen. Even my pets welcomed them with no issues from beginning to end. Definitely would recommend Maids and Moore cleaning to any first timers like myself or owners with pets. They made it easy to schedule, gave me estimated arrival time and texted when on the way. Thank you for the great service!