Landscaping reviews in Austin, Texas

We started with American Irrigation last year after moving in, and it has been an amazing experience. By becoming a club member, we got to have our six month check up scheduled and completed. Upon our year, same results, we were scheduled quickly. Santiago and his partner got to work. They addressed a concern I had and I am happy to say that I am a lifelong customer. I definitely have and will continue to recommend American Irrigation.

My very positive experience started with scheduling my irrigation system inspection with Lizzette. She kept me updated with the technicians schedule with the customer before me. I like knowing that they consider everyone when scheduling inspections and maintenance. Juan and Adrian were very professional and informative with my inspection. They are not concerned about upselling. They care about what I need and were honest. I am happy with American Irrigation and highly recommend them to anyone who wants quality work with honest and trustworthy employees.

I’ve been contracting with American Irrigation for over 10 years now, and while, periodically, I have had others do minor sprinkler repairs, I always come back to American irrigation for any big jobs and to ensure that it’s done right. Not only do they provide a high quality of professional service, the staff is extremely friendly as well. Whether it be Veronica or others who manage calls and appointments, or the crew who comes out to do the work, they are always extremely attentive, courteous, and efficient. Most recently, I had the absolute pleasure of dealing with Joaquin and Jose on a few occasions. They came out a few months ago for a complete system check up, as well as made a few repairs and replacements of heads. While there was a more “pricey” proposal to update many of the heads which are original - 20, or at least 10 years old and not as efficient or “water wise” as new models, upon discussion with Joaquin, It was determined that I could focus on replacing just a few few critical heads, and adjust or make minor repairs to the other others. Thus saving quite a bit of money. I did sign up for the “club” which made sense, considering that the cost was close to what I would pay for the regularly scheduled tuneups that I need to do anyway and also provided for a discount on repairs and more. In fact, I just had them come out today to do a minor adjustment – check one of my zones as the grass was not doing well in that area Turns out the issue is “user error”… I need to increase my watering time. No charge assessed for the visit.
OK, enough for now, you get the idea. There’s a reason they have over 2000 reviews and a 4.9 star rating. And no, I’m not being paid to write this review nor do any of my family or friends work for them. I just think it’s good practice to commend those companies that are doing a stellar job just as often as we like to share our negative impressions when companies don’t perform to our expectations.
Keep up the good work, American Irrigation team!

Joaquin and Pepe are great technicians. They have done multiple jobs for us. In July 2025, they repaired irrigation pvc and drip system punctures caused by a negligent landscaper in an efficient, undetectable manner allowing us to finish our landscape upgrade on time.

Last week we had a 3200 gallon leak that transpired over a period of 27 hours (inside the drip irrigation zone). We did not learn of the leak until our neighbors alerted us. We later discovered that although the controller and mobile devices were telling us the system was off, the solenoid valve mechanism failed and Hunter sprinklers (basic system won’t alert you).

Pepe and Joaquin rebuilt the solenoid valve and now the system seems to be operating normally. Time will tell, but we feel secure about our system working reliably, once again.

We received a six-month warranty for the repair. Our irrigation system is just over three years old and we are shocked to learn about the pre-mature failure of the solenoid valve mechanism.

We recommend American Irrigation for quality work and fair pricing.

I called American Irrigation Repair because we had a leak that was costing us large CoA water bills. No one identified our problem until Joel and Kevin found it. And then they stayed late to repair it and returned the next day, Sunday, their day off, to finish the work. They reflected a work ethic and commitment to customer service that I experienced from the moment my call was received to the follow up after the work was done. They were phenomenal and I recommend them very highly.

American Irrigation did a great job coming out quickly and repairing damage from a lightening storm. We truly appreciate their responsiveness, professionalism, and quality of work! Highly recommend!

I want to give a shout out to the crew, from Sean to Joaquin S, Veronica C, Honorato R and Antoni U. Sean was great he took the time to explain details during the initial walk through and was the first one there when it was day of installation answering any of my questions. When this amazing crew of Joaquin S, Veronica, Honorato and Antoni arrived, I was so impressed with how they came in with the equipment and energy needed to do the job correctly and efficiently. They were very professional in making sure the surroundings were set up appropriately so they can begin their work. The area was left clean each day and they arrived as they said they would the next day to complete the job. I really appreciated the suggestions they gave on how to keep up the system and step by step tutorial. All in all it was the dedication and commitment to me as a customer that really stood out. This was even from talking to Veronica and the others at the office. Your website describes how you all are a family and treat your customers as such, I really felt that. Thanks.

"Muchas gracias al equipo que vino e hizo el trabajo, son increíbles!"

I requested a quote to expand my existing sprinkler system and unfortunately the experience left me a bit disappointed overall. In the confirmation email, there was mention of a $125 tune-up fee, but it was buried deep within a long block of narrative text and not made obvious upfront. I only realized this later, which felt somewhat misleading.

When the technician arrived, I clearly stated that I did not want a tune-up. I was only looking for a quote. If a tune-up was required in order to provide that quote, when I said I didn't want a tune up the entire visit should have ended right there.

To their credit, they did handle the situation professionally. The technicians themselves were courteous, professional, and easy to work with. We ultimately landed on a compromise of a $79 service charge for the visit, which I appreciated.

My recommendation to anyone considering them would be to read all incoming emails and confirmations from them very carefully so there are no surprises. Because of the communication issues, I personally wouldn’t recommend them, even though the staff themselves were professional.

These guys are the best! I requested these two by name (Augustin & Wilfredo) because I was so pleased with my service over a year ago. They explain everything thoroughly and their work is impeccable! They are extremely kind and accommodating! They went above and beyond to make sure I was content!

Job well done every time. My yard always looks great after a fresh cut and trimmed by Scott Garden Gurus.

Ernest did my yard. Spectacular work for a great price. Professional and friendly service. 5 star quality.

Ernest has been cutting my yard since 2019. He really is an artist when it comes to your yard. And I don’t have to call him. He comes every two weeks faithfully. And he doesn’t take all day

I appreciate the professionalism and skill. Mr. Scott has. He not only can manicure a lawn. He specializes in organizing sheds, trimming trees, hauling off junk, and many more handyman expertise. Very humble and genuine service every time he arrives. If you haven't let him service your yard you are missing out!!! Please give Ernest a shot. You won't be disappointed.

Ernest has been my yard man for the last 6 years. When I moved to a new location and bigger yard. I asked him could he accommodate and he did with no problems. I couldn’t be happier with the work he does with my yard. Ernest Scott pays attention to detail. He keeps the entire yard neat, healthy, and well-maintained. Ernest is always punctual, professional, and friendly. He has all his own equipment. When he is done cutting, trimming & shaping. You can’t tell he just cut your grass. His clean up is just as grand as his cut. He makes the experience stress-free. He takes great pride in his work. What really stands out is the consistency and care he puts into every visit. My yard has never looked better! I would Highly recommend to anyone who wants a great looking yard. With top tier customer service.

During the service my garden tool disappeared. This is not how professionals act.The grass was not cut correctly and Marco cut my flowers.The email provided with a survey link is fake. This is a scam as other reviewers stated.When scheduling twice a month customer gets a text just prior to showing up.

I received all of the information and assistance setting up my account over the phone. The automated alerts keep me informed and updated on my services. The service was exactly when & what I expected and my yard looks great!

Let me just say that this issue has little to do with the person who performed the service.
1. Over a 48 hour period I was assigned numerous different people which made it impossible to send messages to the correct person as it kept changing.
2. Every customer service person I chatted with had fifferent answers to every
question I asked.
3. Email confirmed that work would be performed within 48 hours
4. When the lawncare staff arrived, I verbally confirmed, with him, the tasks I had requested. He said that he was only there to mow the front and back lawns. Nothing else. No edging or shrub trimming or cleanup. I had to show him a screenshot from the App that showed all services included with lawn mowing. (ie. edging and cleanup,etc.)
4. I was told by two different chat staff that it could be as much as 4-5 days for the work to be completed. Not the already confirmed 48 hour time period.
5. I had two services ordered, plus a quote for sodding service for my front yard.
6. When the lawncare staff finished the two services, he packed up, sent me a text, stating that he couldn't perform the sodding quote due to inclement weather. (specifically rain)????? We have not had rain for a few days and it was and ontinjes to be blue skies with not one cloud and no forecast for rain in the near future. Not sure how this became the reason for the rescheduling.

Once again, this had little to do with the lawncare staff and all to do with inconsistencies and misinformation from the company.

I was initially ok. They did a good job on what they did, but left it incomplete. They left the major bush I needed trimmed down totally untouched. I need to have the joint on my gutter reattached before it rains again or wind pulls it further off the house. That is why the job needed to be done in the time frame I was given. I reached out the same day and have now been rescheduled 2 times and as of today, it is still not done and more of my gutter is pulled away. They rescheduled since last week due to "weather" but there hasn't been any inclement weather at all.
I also reached out to them when they initially arrived to let them know I wanted to speak with them before leaving, and they were gone before I knew it and never reached out or came to my door so I could speak with them. I had wanted to get a quote for some other work.
I don't blame Lawnstarters as a whole, but I'm disappointed at the lack of urgency to get the job completed when I've tried to be reasonable. If it wasn't the need to get my gutters done before it rains again, and the lack of response to my communication, I would probably not be as upset. And now it will be a larger job for my gutters which I don't appreciate as I don't have the money for this.....I would have been able to reattach the joint myself.

Stay very far away. Won't let you cancel. Horrible app experience. "Pro" didn't show up several times in a row; so, the date the pro was supposed to show kept being pushed out a day at a time. They told me they couldn't cancel my service because it was within the 48-hour window of the "pro" arriving. It would've been within 48 hours in perpetuity... The app has a "cancel" button, but if you're within your first three mows, the app won't allow you to cancel either. The app won't let you cancel quote requests either if no "pro"s are bidding on your job. So you just have to sit there with open requests on your account. When I got upset with the company after three separate interactions trying to get them to cancel my account, they let me know they don't tolerate "that kind of behavior". I let them know that they just found out I don't tolerate a company unethically forcing services on a customer after an already terrible experience. Help me flush this company down the toilet where they belong.

I used LawnStarter to help with a second property where I wasn’t sure who was good, available, reliable…all of the things that we want from a lawn service. The convenience, the quick response, the quality of the service provider (Jorge at Valdoz) was awesome and I highly recommend using LawnStarter to manage this process. They have an app and sent text alerts…it was amazingly easy!

This app was super easy to use for finding and scheduling lawn care. We thought we would use it once in an emergency and then decided to keep using it for regularly scheduled mowing.