Plumbing reviews in Austin, Texas

I recently experienced a serious water main leak at my home. After years of dealing with plumbing issues and several unreliable plumbers, I was feeling pretty frustrated. Someone suggested I reach out to Mendez Family Plumbing & Electrical, so I gave them a call, though I wasn't expecting much after my past experiences. I was pleasantly surprised. From the first conversation, it was clear I was in good hands. Miguel was friendly, knowledgeable, and took the time to explain everything in simple terms. Billy, who worked on the repairs, was efficient and made sure everything was done right the first time. Both of them were honest and kept me updated throughout the whole process. The pricing was fair and upfront, with no hidden surprises. The team really showed dedication to quality work and customer care. Thanks to them, my plumbing problems are finally solved and everything runs smoothly now. I definitely recommend giving them a call if you need a plumber—you'll be glad you did.

I reached out early this morning when I noticed my toilet was leaking and starting to overflow. I was able to schedule a same-day appointment without any trouble. By 9:30 am, the toilet was already repaired and I could get on with my day instead of waiting around. Miguel, the plumber who came out, showed up right on time, was very polite, and clearly knew what he was doing. The appointment window was accurate, and the cost was very reasonable. I’m completely satisfied and would definitely recommend Mendez Family Plumbing & Electrical to anyone needing plumbing help.

Billy did a fantastic job as our plumber! We needed help on two different occasions. The first time, we called him to get our water heater working again after it had been off for a while. He showed up right on time, was friendly and professional, and fixed the problem quickly. He also made sure to clean up everything before he left, so there was no mess. The second time, we had some pipes that were leaking in more than one spot. We couldn't even tell where all the leaks were, but Billy was able to find every one of them and repair them without causing any water mess in the house. I was really impressed by how he used air to check the pipes for leaks instead of just turning on the water and hoping for the best. Once again, he arrived when he said he would, did great work, and left everything tidy. I would definitely recommend this plumber for any plumbing issues you have, big or small!

I had a really good experience with this plumbing company. A few months ago, my main water line leading to the house started leaking. Since my home is older and the waterline runs from the street to the back, and we also have a shared driveway, I was pretty worried about how complicated things might get. Billy and his father figured out a way to reroute the new pipe almost all the way to the front of the house, which made things a lot easier for me. They made a really thin cut in the sidewalk and also ran the pipe tightly along the house near the driveway, keeping everything neat. Honestly, I was impressed they managed to get the pipe through such a narrow space. They also had to get through a thick stone and mortar basement wall to bring the new pipe inside, and they handled it really well. Throughout the process, they did everything they could to keep costs low and to avoid damaging the driveway and sidewalk, which I really appreciated. Just recently, I had another plumbing issue that wasn’t related to the first one. I called them, left a voicemail, and Miguel called me back within 15 minutes. They came out right away and took care of it. I trust these guys now for all my plumbing needs. It's rare to find plumbers you can really count on, but these folks are definitely my go-to from now on.

I call on these plumbers in Austin for all my plumbing needs. Today, Billy showed up right on time and was both friendly and professional. He quickly found the issue with my toilet—the flush lever was getting stuck, causing the water to keep running and the tank not to fill up properly. Billy offered to order a new lever for me, but also explained how easy it would be to replace myself by just unscrewing one nut, which could save me some money. I really appreciated the helpful advice. Before leaving, Billy even checked my water pressure at no extra charge! This kind of honest service is why I always trust these plumbers whenever I need help with pipes or fixtures.

The plumbers did a fantastic job with my cleanout. They showed up right on time and got started right away to pump out my septic tank. Billy was the plumber who helped me, and even though he didn’t speak English, he used a translator app on his phone, and I used Google Translate, so we had no trouble talking about the job. I pay close attention to details, and I was really impressed with how careful Billy was. He made sure not to mess up my landscaping or the tile walkway while finding the edges of my tank. He also took extra care not to damage the roof panels on my older tank. The pump-out itself went smoothly, and he worked hard to get as much sludge out as possible. After finishing the pump-out, Billy put the tank top back on and made sure the dirt was replaced neatly, even covering up a flaw that was already there in the tank top. Unlike some other places, he didn’t try to sell me a new tank top. He also cleaned up after himself, picking up all his trash and making sure the grass was rinsed off where some water spilled from the hoses. The final bill was exactly what I was quoted and very fair. I heard the company has new management, and it definitely seems like things are running smoothly now. I highly recommend their plumbing services for anyone needing septic work in Texas.

we had a fantastic experience with Mendez Family Plumbing & Electrical when we needed help with a tough plumbing issue at our home in austin. our problem started with a missing and clogged drain line that several other technicians just couldn't or wouldn't fix. that's when miguel from their team came out to take a look. miguel was originally supposed to just give us an estimate, but he went above and beyond from the start. instead of just quoting the job, he spent extra time really investigating the issue. thanks to his dedication and plumbing know-how, he found the missing drain line and got it working again so the water could drain properly. his professionalism, attention to detail, and strong work ethic really stood out to us. it's not every day you find someone so committed to getting the job done right. throughout the whole process, miguel made sure everything was explained clearly and left our space neat and tidy. if you need a plumber in austin who will actually solve your problem and treat you with respect, i definitely recommend this company. their service was reliable, thorough, and truly top quality. we’ll be calling them again for any future plumbing needs.

i called for help around noon, and within an hour, billy arrived to check out my water heater problem. he showed me what was wrong and clearly explained all my options, never trying to pressure me into anything. by the afternoon, my new water heater was installed and working perfectly. i even checked with another plumber in austin, and they said their price would have been $300 more. this plumbing crew really cares about their customers and puts service first. i’ve already recommended them to my friends and family.

I called a local plumbing company in Austin because our bathtub drain was clogged and water wouldn’t go down. Billy came out twice and tried different plumbing tools and techniques to figure out what was wrong. They worked hard and kept me updated each step of the way. After checking everything, Billy found that the old cast iron pipe under the tub had finally given out. The team came back quickly, took out our old cast iron bathtub, replaced the damaged pipe underneath, and put in a brand new tub. Everyone was very friendly, professional, and respectful of our home. I’m really happy with the service and will call them again for any plumbing work in the future!

I had a great experience with this plumbing company! I called them for an urgent issue with my water heater, and they responded quickly and arrived right away. Billy and his team were very polite and acted professionally the whole time. They even went out of their way to find the right parts I needed to get my water heater working again. I really appreciated how honest and hardworking they were. They finished the job fast and charged a fair price. I highly recommend this plumber to anyone who needs reliable and trustworthy service. I will definitely use their services again in the future!

We needed a plumber to help with a new bathroom installation in our basement, including running water lines and setting up the drains for the shower and toilet. This meant cutting into the concrete to reach the main sewer line and patching it up afterwards. Billy from Mendez Family Plumbing & Electrical explained the whole process step by step and offered some helpful tips along the way. Even though some of the work we had already done made things a bit trickier, Billy was determined to finish everything within the timeline he gave us, and the results look great. It seemed like he even took care of a few extra things without changing the price we were quoted. We already have another plumbing project in mind and definitely plan to call Billy again. If you’re looking for a reliable plumber who does quality work and is easy to work with, we highly recommend reaching out.

the team was really great to work with. we just moved into our new place in austin and needed a reliable plumber to set up all the fixtures, faucets, and new appliances. they came by to give us an estimate, and billy was super knowledgeable—he checked out our water and explained exactly what would work best for us. the crew came on time and did quality work installing the whole house filtration system and making sure all the pipes were set up right. after a couple of months using the system, i noticed a big difference. the old inlet pipe got rusty and orange from the hard water, but the new outlet pipe still looks as clean as when billy installed it. the system is affordable, works great, and really helps protect my appliances and plumbing. i highly recommend these plumbers to anyone in austin looking for honest and professional service.

I found my plumber by checking out reviews online, and I was glad I called. After I discovered a leak at my house, Billy and his crew showed up quickly and handled the repair, which turned out to be a big job. I was in a tough spot, but they really helped me out and got everything fixed up. Billy is well respected in the plumbing industry and really knows his stuff. He was polite, honest, and treated my home with care, making sure the job was done right the first time. It's rare to find a plumber who cares about your home as much as you do, but Billy and his team truly do. I highly recommend them and will definitely call again for any plumbing needs.

what can i say? miguel is the best plumber we've worked with. he went above and beyond to take care of everything we needed. he was always quick to respond to my texts and even worked late hours and weekends to make sure our plumbing job was done right and finished quickly. he replaced a lot of our old pipes with new pex lines after we had a leak, and even put in a water filter system for us. he also updated all our shower and bath fixtures, including climbing up three stories outside just to make sure everything was installed perfectly. miguel also helped with some electrical fixes. throughout the whole project, he offered helpful ideas for improvements and kept a positive attitude. i'm moving soon, and i already know who to call for any plumbing work at my new place. if you need a reliable and hardworking plumber, i highly recommend mendez family plumbing & electrical.

We had a problem with our toilet leaking around the base, and after trying to fix it myself, I accidentally cracked the bottom and the leak got worse. I called Mendez Family Plumbing & Electrical, and Miguel was able to come out the same day. He replaced our old toilet with a new one, installed a fresh wax ring seal, and made sure to caulk everything properly around the base. Miguel even cleaned up the bathroom floor where water had pooled. He took the time to move our toddler’s special seat from the old toilet to the new one. This is the second time we've used their plumbing services, and now we know who to call whenever we have plumbing issues. Highly recommend!

Miguel did an outstanding job! He went above and beyond with all the plumbing work he handled at my home. Not only did he quickly find and repair a tough water leak, but he also checked everything to make sure there were no other hidden issues. After some water damage, I really appreciated how thorough and professional the service was. Recently, I had another plumbing problem and called Mendez Family Plumbing & Electrical again. It was great to see Miguel return—it's comforting to have someone I trust working in my home. Even though I still haven't finished getting the house fixed up for a housewarming, I know who I'll invite when it's ready! I really appreciate the reliable help every time I call.

The team was very professional and offered me several options to fix my plumbing issue. They communicated clearly, never spoke badly about the work done before, and focused on finding real solutions for my situation, which was exactly what I needed. I had a big hole in my front yard and needed a good plumber to help. I’ve already worked with two other companies—one gave me a quote of $34,000 for a main line reconnection, and another estimated between $40,000 and $60,000 for a full sewer main line replacement, but I still wasn’t sure about them. Billy and Miguel took the time to ask questions and really listened to my concerns about needing to inspect and scope the line, since the other plumbers couldn’t get it done. In my neighborhood, a few main sewer lines have been replaced recently, and there have been a lot of plumbers out here already. I’m on the corner, and the county isn’t answering my calls anymore. Plus, I keep finding debris like shop towels in my yard that aren’t even mine, so I wanted to make sure everything was checked out properly before spending a lot of money. Billy and Miguel were super thorough, very reasonable with their advice, and really resourceful in helping me understand all my options. They made the whole process easy and gave me peace of mind. I highly recommend them if you need a plumber in Austin!

I’ve called a few plumbers in Austin lately, and this team was by far the best. Anybody can come out and fix a leaky pipe, but these guys really set themselves apart. From the first phone call, they took the time to answer all my plumbing questions and let me know exactly when to expect them. when they were on their way, they gave me a quick call, which I really appreciated. good communication like this is hard to find! miguel was super friendly and helpful, and never made me feel bad for not understanding how my plumbing worked. it made the whole experience a lot less stressful. on top of that, the whole crew had a great attitude—just really nice people. you can tell this is a family-run business that cares about their customers. i wouldn’t hesitate to call them again for any plumbing needs, and i’ll be telling all my friends in Austin to use them too. the price was fair, and the service was top-notch. 10/10

Even though we didn’t end up using this plumbing company, i just had to share my great experience. After calling around Austin trying to find a plumber on a holiday, i got in touch with a friendly team. While i was still waiting on another call, they called me back fast and said they could send someone out right away. In just a couple hours, miguel showed up, checked out our emergency with the water heater, and gave us a clear and honest quote. We chose to start the repairs the next day instead of rushing it right then. miguel also helped us connect with a company to dry out our place, since our broken water heater had flooded the guest bedroom and soaked the floors. They arrived within the hour, too. While all this was happening, my brother-in-law got back to Austin and offered to help fix the problem himself. So, a little embarrassed, i called billy from the plumbing office to cancel our appointment. billy was super understanding and didn’t make me feel bad at all about the last-minute change, even though they dropped everything for us on a holiday. I really appreciate how this plumbing team went above and beyond, treating us with kindness and respect during a stressful time. For any future plumbing problems in Austin, we’ll definitely be calling billy and miguel for help.

i’ve called mendez family plumbing & electrical for both a new water heater and a dishwasher installation. when i needed my dishwasher set up, other installers couldn’t handle it, but these plumbers got the job done smoothly with no issues at all. next time i need anything installed, i’m definitely going to call them first. i also had a leak near my water meter outside and wasn’t sure if they handled outdoor plumbing work. i called and they sent billy out that same afternoon. he figured out the leak was actually on the city’s side of the meter, and even helped by reaching out to the right department for me. it really saved me a lot of hassle. when we needed our water heater replaced on a saturday, we thought it might be hard to get a plumber, but they showed up that same day and got everything working again. everyone was friendly and professional, and i was really happy with how everything was handled. will definitely call them again for plumbing needs.

i can't say enough good things about mendez family plumbing & electrical. after trying all afternoon to reach a plumber, most were either booked out for weeks or just didn't seem interested in helping. but as soon as i called here, i knew i found the right folks. the person who answered the phone was really friendly and seemed eager to help out. they were super attentive, and it took less than half an hour for miguel, the technician, to call me back and head over. miguel was very professional, explained everything about the water heater repair, and was honest about what needed to be done. he didn't try to upsell anything, and the work was done way faster than i expected. in the texas heat, having hot water fixed quickly is a big deal! this is a fantastic plumbing company and i'll definitely call them again for any plumbing or electrical needs. highly recommend for anyone looking for reliable service! 5 stars for sure!