Reviews of local pros in Austin, Texas

4.7 based on 29213 reviews Back to the listing

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    5

    We called A&T because we noticed rust in our hot water. They sent Chris to our house and he was very professional. Chris looked at the rusty connectors on our water heater and he offered solutions to both repair and replace the unit. We opted to replace the 12-year-old unit and Chris did a magnificent job. His installation is a work of art and I appreciate his attention to detail and superb craftsmanship. We will use A&T again for our plumbing needs.

    10/12/21 update: the gas regulator on the new water heater is defective. The pilot light wouldn't stay lit. We called A&T and they were able to quickly diagnose the issue over the phone and they had a plumber over the next day to fix it. Great service.

    5

    Just had Chris from A&T come out to look at my toilets. He was very kind and professional. He found the issue I was having with one of the toilets and then rebuilt another toilet for me. Did it in a timely manner, and stuck around to make sure everything was working with me. He also took the time to answer several unrelated plumbing questions I had including checking out the shower drain. I haven't had a lot of plumbing work done, so I don't know pricing well, but I thought it was a fair price. I will be using A&T again for whatever my next plumbing need ends up being.

    5

    Words don't convey how pleased I am with A & T Service Plumbing. EXEMPLARY!!!
    The professionalism and compassion began with Brandy on the phone, continued with Don, Geronimo, and finally with Eric who did repairs. The work done to fix my problems (yes plural) was done timely professionally and at an affordable price.
    I highly recommend this company, and always use them for any future plumbing needs.

    5

    I had gone through three plumbers before one finally replaced my water heater (the one that replaced it was NOT A&T). When they replaced my water heater, they did something to cause my shower to stop working. After two weeks of no shower and many frustrating calls, I gave up on the plumber that installed the water heater.

    A&T was highly recommended by several of my neighbors at the condo complex I live in. I called them and told them about my problem. The gentleman on the phone immediately knew what the issue was (highlighting their experience and expertise!), and walked me through the fix on the phone in 30 seconds. He was very patient and didn't ask for any payment in return for the call.

    I've saved their number in my phone and will only use A&T Service Plumbing for any future plumbing needs!

    5

    A&T Plumbing to the rescue! We've used these guys multiple times over several years and they've never let us down. They showed up on time, fixed a really tough problem with our kitchen sink, and did it with a smile. A&T is rock solid and I'll always go with them when I need plumbing help. Thank you again from our family!

    5

    I have, ever since moving into Brushy Creek, utilized A&T Service Plumbing for ALL plumbing issues at our house. Upstairs, and downstairs water heaters replaced, gas control valve replaced, clogged drain - does not matter what the needs have been A&T has always been responsive, timely, fair and most importantly reliable in getting the job done and done right!. Have recommended them to my neighbors and they share my assessment. If you have a plumbing need, day or night - call them!

    5

    I called A&T services to replace two 27 year old water heaters in my home. I wanted to install tankless water heaters and Pierre sent me a quote. The quote seemed brief and non-descriptive to me so over the weekend we emailed back and forth. I asked a number of questions and he answered them. I researched the water heaters they would install and discovered they were probably the best on the market. A&T came the day they promised and installed both heaters and had them both operable that day. The price was as quoted with no add ons and was less than 1/3 the price I was quoted by a competitor. I will use A&T in the future for all my plumbing needs and will highly recommend them to anyone needing a great plumber for a reasonable rate.
    Perry Marlow

    5

    Pierre and his team are fantastic! We recently had a leaking water softener and were not sure how to change out the part that was leaking. Pierre was able to assess the problem quickly and came out to fix the issue right away. He was at our house bright and early the next morning and had the issue fixed within 10 minutes. We have used Pierre and his team for our water heater before and they never disappoint. If you are torn on who to call - don't be - call A&T Plumbing!

    5

    Pierre and team were timely, professional and didn't jerk us around with mystery fees and surprise charges. After being referred to A&T by 2 of my neighbors, I chose to get 2 quotes for our crumbling and clog-prone 54 year old sewer line repair work. 1 from A&T and another from a competing company. A&T was more in line with my expectations. I expected there to be delays and let them do their thing. It's done when it's done, and there were some hurdles with rock, etc, but the end result was completed professionally. Best of all, the team were very very responsive during the last mile, ensuring that things worked. Glad I chose them and will do so for future projects. I'd happily refer them to others as well. Thanks Pierre!

    5

    AT&T plumbing were one of the few plumbing companies to get back to me. They were actually able to see me sooner than expected and offered me two solutions to repair a part or install. We opted for the install. The plumber who installed the unit was very friendly and knowledgeable when I had questions. When turning on the water i noticed a lack of pressure in the sinks. Dan the manager who is also very friendly came out the next day and helped solve the issue at no cost. I would recommend using them.

    5

    Recently my water heater stopped working and reached A&T services. They fixed it pretty quickly. The issue with the heater was with the controller and Pierre was able to restart the water heater. As this was quick fix Pierre did not charge us for his service visit. Great of him. I would highly recommend to my friends and family members.

    5

    It's a typical story, where you have something unexpected, decide to break. As usual, at the more inopportune time. A leaking water heater isn't something you want to put off fixing for long. So I called around and sent out the usual Yelp quote requests. A&T plumbing was not only the first to respond early in the morning but had the best response.

    Their prices weren't the cheapest or the most expensive, but right there in the middle. But I liked the transparent pricing, availability, and good product (it had good reviews). Others were way overpriced or had no problem recommending another unreliable product.

    They came by as scheduled, replaced the water heater quickly and professionally. No more leaks and the water is hot. I recommend these folks as well as a water sensor! As that saved me from potentially expensive repairs due to it being located on the 2nd floor.

    5

    I have used A&T plumbing for many tasks over the past years. Pierre and team have installed two new water heaters, installed dishwasher, replaced toilets, etc. They are always dependable, on-time, professional and overall just do quality work. They also do not push jobs on you or try to scare you into doing work that is not in the customer's best interest. It is great to see small business being run with such integrity. Highly recommended.

    5

    I have used A & T a few times as I knew the owner from my previous neighborhood. I had to get a water heater replaced last minute a week ago and Pierre was by far, expedient, extremely knowledgeable and very affordable. He ordered, delivered and installed within a few days. His company handles both residential and commercial. I would definitely use them again and any time I need an expert. I also used his company a few years ago due to a toilet leaks and also for some irrigation issues with piping in yard. Again, top notch work, affordable and went above even when the services I needed weren’t their typical types of issues they handle.

    5

    I called Pierre, the owner, last night and he had a crew out ASAP today for me. My hot water heater wasn’t working and they figured out quickly. It was the pilot light. They did not charge me a service fee because the fix was so simple. I have been using them for at least seven years now and I have always trusted them 100%.

    5

    These guys are awesome!

    We'll in this home for another eighteen months, tops. We'll be selling and moving after Samsung opens shop and we can get the best price. So, we want to spend as little as possible on this home.

    A&T Service Plumbing made that possible. They made three trips out to insure we had a compatible unit to keep cost down and finish up the last bit of plumbing work.

    And, we still got a very good Navien tankless water heater any future owners will have for a lengthy, normal life.

    I cannot recommend them enough! If you're in the Austin area, definitely call them!

    I should add... they also replaced a tank heater when I lived in south Austin back in 2016. I was glad to find them again.

    Do not confuse them with "AT Plumbing". That company would not come out to Taylor.

    5

    Amazing customer service! Pierre came out to our house very quickly, and even responded to a followup question we had after the repair. We will definitely be using A&T again for any future plumbing needs.

    5

    Highly recommend A&T Service Plumbing. They were thorough, honest and trustworthy. They provided great guidance on a unique plumbing issue. I will absolutely be hiring them for any future plumbing projects.

    5

    My bath faucet broke and I couldn't turn my water off. This company (specifically, Christopher and an assistant) was able to come out sooner than any other company I contacted and get the issue resolved (they installed a new faucet cartridge). Now, the faucet is like new.

    After the repair, my sink faucet started having a low flow issue, and I contacted A&T and they walked me through how to fix the issue myself over text message, which I really appreciated.

    I did have to have them come back out the next day to make the water able to be set to a hotter temperature, but they did it for free and it wasn't their fault either as I had already taken off the handle myself, which "lost" my previous setting, so they just set it back to the middle. If that makes sense. Point is, they came out and fixed another small issue that wasn't their fault and they didn't charge me for it. This company is awesome. I highly recommend going with them!

    Update: I did notice a crack or scratch in my faucet face plate or whatever you call it that I don't think was there before, so it might have been damaged by the installer from this company, and they didn't tell me about it (if they even realized they did it), but I guess no one's perfect. Probably can install a new one myself.

    5

    Extremely happy will Pierre and his team. They came out during the freeze after new years. After determining that it was not a bad gas flow vale or gas burner or a water leak they identified that the manufacture had made a defective hot water heater replace the water heater. His guys were great and determined to make sure we got hot water.
    Thanks again,
    David and Mona

    5

    A&T plumbing has been great. Called them last month for a master bath water line back feeding into our wall. They were able to diagnose and repair the issue with a couple hours. They were even able to work with our home warranty provide. Top notch service.