Reviews of local pros in Austin, Texas

4.7 based on 29213 reviews Back to the listing

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    5

    Best please to go to toilet water tank lead. Thank you guys.

    5

    Best plumbing house in town, service is great. Counter guys are handsome!

    5

    Best Morrison in Central Texas.

    They have almost everything and it's all quality.

    1

    Don't bother with this place, people who work here are unfriendly and use foul language. Total jerks and no professionalism!

    5

    Nice guys and products. Little if no wait on materials. Thanks crew

    5

    Great staff, fair pricing, usually have what you need

    5

    Super helpful staff and much less expensive than the big box stores.

    5

    Very helpful and great prices. More options than big box retailers and easier in-and-out. Thanks!

    5

    I had no clue as to what I needed and went in looking for a part and all I had was a picture & the guys Matt, Ben, Craig, and Robert were all so very helpful. They took the time to look up the part (which had to be ordered) gave me a time frame as to when it would be in, and called when it arrived. I would go there for any plumbing supplies that I need. thank y'all so much.

    1

    Said it'd take two days to ship a part from South Austin store, so I drove down instead. Then, when part was defective, wouldn't take the return - forced to drive it back... Aimed at contractors; retail consumers shouldn't bother.

    5

    Best place, great people, always has what I need. Highly recommended 👌 👍 👏 💯 🙌 😊

    1

    I just left this location and was treated very disrespectedfully by Matt at the counter. He got angry with me because I questioned the change to plastic on the old style Moen tub/shower face plate they sell now. He "mansplained" on top of me and emanated animosity in front of all the other male clients there.

    5

    Dropped in needing same day parts for a DIY repair. Staff know their stuff. Great shop.

    5

    Just left one of the most awesome plumbing supply houses in the Austin area.
    Everyone at the counter was very helpful and assisted us with all of our questions.
    They're advise also saved us quite a bit of dollars that we would have wasted otherwise!

    5

    I accidentally broke my toilet tank lid and was trying to find a replacement before the hubby came home lol!!! The gentleman was very helpful and saved the day!

    5

    Very helpful, though they didn't have all the parts I needed to fix my RV they referred me to someone that did carry those parts and were helpful in explaining how to go about fixing my problem myself. Would definitely recommend

    2

    Let it be said, I love the store Morrison Supply.I've dealt with the guys from south store to north. The Roxie store I'll no longer buy from, I'll drive the distance to another. I'll not name names but disrespectfulness to women is an issue and customer service without sarcastic phrases or comments is uncommon, and if you are a woman then your knowledge is squat even if you do know what you are talking about after they insinuate and suggest you do not. NEVER at the other stores did I experience that.
    I get it...you deal with men all day, can jump from sarcasm to 'hey this chick is...' But you NEVER, in a customer service world, play disrespect, sarcasm, and insinuation to your customers in their face or on the phone.
    Starts at the top, Matt. Doubt your boss would see customers the way you and your staff do.

    5

    I wish I can give them 6 star. The guy who helped me is extremely nice and honest. After I showed him the photos, he provided me the solutions. It turns out that I do not make any purchase at the store and got all my problems solved. He just made my day.

    1

    They drive like mad men on the roads

    5

    Chris helped me out of a jam. Super grateful!!

    1

    Terrible customer service