Reviews of local pros in Austin, Texas

4.7 based on 29264 reviews Back to the listing

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    5

    Honest and fair priced plumber. Had him replace valves and supply lines to in my bathrooms. You get him directly when you call. I always prefer to work directly with an experienced owner/operator like Nathan vs using a larger company where you never know what level of technician you'll get. He even walked me through key steps of the repair so I could try to DIY any similar fixes in the future.

    5

    Best Home Builder - Period....

    5

    Beautiful homes built by an amazing crew!

    5

    If and when we decide to build again, we would head right back to Sterling!

    5

    Their homes are absolutely beautiful and the company send to take great pride in their work for the customer.

    5

    Fantastic builder, very detailed, listened to my buyer and the quality was excellent!

    5

    We thought only of Sterling to rebuild our home after our lightning/fire in 2019. They built it for us in 2005 and again in 2020. We are very pleased with our second Sterling-built home.

    1

    We have built 3 homes and remodeled another from the studs...Sterling was by far the worst experience. If they are all about “the relationship” and addressing every concern of their homeowners, why do we still have issue(s) raised at or immediately after move-in that are unresolved 11 months later? Do yourself a favor and look elsewhere.

    5

    Our company has had the privilege to work with Sterling custom homes on a few projects recently and have been very impressed with their good communication and attention to detail. Keep up the good work, Austin is better with your great builds!

    5

    It has been my pleasure to have completed several custom home builds with Sterling Custom Homes. The combined experience and caring nature of the team shows thru in every step of the process.

    5

    I have supplied building products to the Sterling Custom Homes team. Their attention to detail and communication is impeccable. Duke and his team are top notch and provide a great product. Highly recommend them.

    1

    Don’t fall for the relationship sales pitch. We’ve lived in our Sterling home for 11 months and are still trying to get our house complete. We were never a priority to Sterling because they were building a spec Parade Home while building ours, we had a change in our superintendent 5 times, the list could go on! Perfection was never our goal, just completion in a reasonable period of time. One of these days we can relax, enjoy, and appreciate our house...maybe when we don’t have to accommodate workers/subcontractors several times a week and sometimes multiple in the same day.

    5

    Sterling Custom Homes is a great business partner. easy to work with, fast to solve problems with a great attention to detail and a "do it right" attitude. I also appreciate the ethical approach and the personal touch to business matters.

    5

    This was the second home we have had Sterling build for us. The first one was 25 yrs ago. That was and is a great house. Because we wanted to down sized we had Sterling build us something a little smaller. We started building a year ago just as the pandemic began. We thought about holding off until after the pandemic. We talked to Sterling and their concern was that the construction industry would be in chaos coming out of the shut down. They were right. We took their advice and we just moved onto our new home 2 weeks ago. There were some bumps through the construction because of the pandemic, but Sterling managed them and kept the project on track.

    To get a good feel for a Sterling home, you need to go visit one during the framing stage and look at the lumber Sterling puts in. Then go look at some other homes being framed by other builders. I think you’ll see a big difference. In my opinion, Sterling builds a great custom home.

    5

    Sterling built our custom home in 2017 and it is both beautiful and functional. The process was efficient and actually enjoyable, from concept to design to construction to landscaping. Everything stayed on schedule because Sterling guided us through the many suppliers involved, and therefore we were able to make decisions in a timely way. Sterling executed. Construction foremen were a pleasure to deal with. Any minor problems we have 3 years later - nothing to do with Sterling - Sterling takes care of them. Duke is a gem, a true professional.

    5

    We chose Sterling Custom Homes five years ago to build our dream home in Lakeway and we couldn’t be more pleased with their professional and personalized attention. They had a wonderful group of sub contractors and their service levels were outstanding. If we were ever to build another house, without a doubt we would use Sterling Custom Homes as our builder.

    5

    Exceptional attention to detail and well organized. The team did a great job communicating with us throughout the building process. Sterling Custom Homes care about their client’s needs and interest and are willing to do whatever it takes to get the job done.

    5

    I want to say thank you to the wonderful team at Sterling Custom Homes. We have worked with Sterling for 10 years now and have had the honor to be part of some amazing custom builds! I have worked with many builders in the Austin area and there are only a handful that can execute the level of detail required to build a true custom home. Duke and Angie have created a one of a kind team and experience that is sure to impress, not to mention the dozens and dozens of awards they have won over the years.

    5

    What distinguishes the exceptional custom home builder from the very best?

    For those of us that decide to build our home, choosing the right builder is key. We have built 3 custom homes over the past 35 years and were fortunate enough to have had 3 really good builders, who led us through the home building process with precision and delivered a very high quality home. Until this year we thought that was all you could ask for! 11 years ago we built our dream home with Sterling Custom Homes and we couldn't have been happier with the process and the outcome. They made sure about that.

    This year we noticed that an exterior beam seemed to be sagging. Even though our 10 year home building warranty had expired we called Sterling and Duke McDowell, the president, came over the next day. The following day he had a crew there to shore the beam and start the investigative work of what was wrong. Duke and a few experts diagnosed the issue ( rain over the years), put together the fairly complex repair plan and unleashed a number of contractors to remedy the situation. A number of weeks later everything was perfect once again. I knew the cost was going to be very expensive but when I went to pay, Duke said, "he wanted to take care of it for me" and he did! That is how you know you have chosen an exceptional builder.

    Kent and Gail W

    5

    We were thrilled with our experience building our home with Sterling Custom Homes Inc! The entire Sterling team were a joy to work with. They were professional, knowledgeable and attentive to all aspects of the build. The quality of the work surpassed our expectations. If there were any issues at all, (and there were very few) they were quickly addressed and resolved. Thank you Duke & Angie, Chris and Chris for creating our beautiful home!

    5

    Sterling Custom Homes is a very honorable and longstanding reputable custom home builder. So far, my experience with them has been very smooth, they are honest, precise and deliver on time, Duke is the owner, a local and well respected builder. You will be very well served. They support local longstanding tradesmen that care and the quality of their subcontractors is evident. Won't overcharge.
    You will be very happy with Sterling Custom Homes. S. Thompson