Reviews of local pros in Austin, Texas

4.7 based on 29264 reviews Back to the listing

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    1

    Was going to call the office to complain about one of their drivers and realized it’s just the one guy. The same guy that gave this business a 5 star review. Absolutely reckless driving.

    1

    I used Christopher Ranallo for a plumbing job after he said it would take 1 hour. It ended up taking him 2 hours and he didn't provide me with a quote before hand. My mistake for not asking him ahead of time, but I've worked with many plumbers and did not expect anything unreasonable. Christopher charges $250 an hour, plus parts! He never sent me an itemized bill until I started asking questions. He charges more than double what most plumbers charge. I've used more friendly plumbers at a better price so I would not recommend him.

    1

    Just from his driving alone, I would never use. He didn't stop at consecutive stop signs and almost hit me while I was trying to walk across the street.

    5

    I run a small preschool. My potty for the kids went down and Ranallo Plumbing answerd my call and showed up within 20 minutes. This is not the first time i have used them. I jave been a customer for 7 uears amd my experiences have all been tje same . Fast response, clear explanation, go above and beyond service, and leave tje area clean and ready to go!!! All at a fair price. Our family will always call on Ranallo plumbing

    5

    nathan was very helpful, courteous, professional, and patient in answering my questions addressing my situation. thanks and peace!

    5

    They came out quick, diagnosed the situation and did a professional job. I will definitely use again.

    5

    Nathan's is simply the best plumber I have found. Honest, fair and done right the first time.

    5

    Nathan is great and really knowledgeable. Replaced our leaking toilet and shower handle with fair pricing.

    5

    I didn't get to use them because they were all booked up, but they were so helpful on the phone. They gave me names of other plumbers they like and even tried to help me fix the problem on my own. I will definitely use them the next time an issue comes up.

    5

    Nathan is such a knowledgeable plumber. Really relaxed about how he works and is always willing to help. Definitely is the epitome of small business.

    5

    I’ve used Nathan’s Plumbing on two separate occasions, this time happened to be a clogged clothes washer drain. Even though the problem turned out to be more of an issue than what he originally quoted me on, he still honored his original quote and got the problem resolved in a timely manner. I’m very happy with the service I received.

    5

    Nathan's Plumbing came to install my water softener. Chris was the plumber that came out. He was extremely knowledgeable and well prepared. I've never had a plumber come out prepared with parts on the truck already. Chris was very professional and came out on short notice and on time. Will definitely use them again.

    5

    I was surprised by how quickly Nathan was able to come out and look at my water heater. He quickly troubleshooted the problem, and had a replacement part on hand! I found the cost for his services to be very reasonable and well worth it. I will be sure to call Nathan first for any issues that come up for my personal residence and rental properties. Thanks, Nathan!

    5

    I've used Nathan's twice for a stubborn bathroom sink. He's always available withing 24 hours of my call, personable, hard working and always takes the time to explain the work done and if possible how to avoid the problem in the future. I highly, HIGHLY recommend this plumber. He's a local business not a chain , so your money is going to stay local and support a neighbor.

    5

    I highly recommend Nathan's plumbing. I've called him twice this year. I first had a pressure problem that caused rattling pipes. Drew was the plumber that came to do the repair. A couple days after the work was done, an adjustment was needed, Nathan came right over and did it. The second time Nathan replaced my toilet and change my vanity sink to a pedestal. The work was neat and he got it done quickly and he didn't leave a mess. I found the pricing to be very reasonable for the work and quality. Both Drew and Nathan are really nice guys. They explained everything they were doing and answered all my questions. I have future projects in mind that I will definately be using Nathan's for.

    5

    Nathan and his apprentice were friendly and got the job done ASAP. Nathan is very knowledgeable and takes time to explain things, he also gave us some advice for winterizing pipes. We're very glad we gave him a try and will continue to call him for future services. Look no further if you need an honest and fair Master Plumber!

    5

    Reached out to Nathan yesterday for an issue with our water heater pilot light. He was great in communicating with us about what might be going on, helped us get the heater up and running again, and worked out an action plan depending whether the issue recurs. In addition he gave us a timeline on getting parts if needed and how quickly he could get them installed. It's nice finding people passionate about their craft and willing to share transparently to get the job done right. Recommend reaching out to Nathan!

    5

    Nathan was recommended to me by a friend and she absolutely did not miss! I am a new homeowner and am not used to repairs, so when my house got a leak, it was panic inducing. But my experience with Nathan was one of the best I've had working with someone for a service. His responsiveness and reliability is 10/10. Nathan also explained every step of the way clearly to me, and it was clear to me that he was honest about the repairs. I will absolutely keep Nathan in my phone for future plumbing needs. His level of customer service is a rarity.

    5

    Nathan’s plumbing Showed excellent quality and service. They were here in a timely manner, and they didn’t smell too bad either. They got the job done quickly efficiently and the amount that was promised. I would recommend them to anyone. I tried different plumbers, but they didn’t show they didn’t call back and they gave them quite a few opportunities. this is a very pleasant experience.

    5

    Nathan's Plumbing Repair

    I had a fantastic experience with Nathan’s Plumbing service! From start to finish, Nathan was professional, prompt, and reliable. I appreciated the fair pricing—no hidden fees or surprises.

    They returned my call quickly and scheduled a convenient time for the service. On the day of the appointment, they arrived right on time and got straight to work. The job was completed efficiently and in a timely manner, with great attention to detail.

    It's refreshing to find a trustworthy plumber who values professionalism and customer service. I highly recommend Nathan's Plumbing to anyone in the Cedar Park area in need of quality plumbing work!

    5

    I had an issue with one water line and Nathan helped me diagnose it over the phone. It turns out that I did not need Nathan's services, but I really appreciate his honesty and willingness to talk through my issue over the phone. I will definitely consider Nathan for any future plumbing issues.