HVAC reviews in Carrollton, Texas

4.8 based on 1317 reviews Back to the listing
    5

    Trey, Jesus, and their team were outstanding! Another company diagnosed and told us to replace the unit. Blue Ribbon gave us a second opinion and for a fraction of the cost got us up and running. I’ll be using them again in the future!

    5

    Trey and Preston were fantastic and let me watch everything they did and educated me while they did it! Very friendly and helpful. I’ll definitely be calling them anytime I need help with my AC.

    5

    Working with Trey and his crew was a very easy and open process. Trey was very honest and upfront about our options and needs, and the crew that did the work showed up on time and did a very professional job. I hope to use them again for future HVAC needs.

    5

    I've been looking for an HVAC service that offers honest assessments and doesn't just look for upcharge opportunities and I've found it. Trey was great. He talked me through everything, was very transparent about costs and educated me on various things about my system.

    5

    Incredible service! got my AC Diagnosed and repaired on the same day. I was very impressed with how knowledgeable and experienced their technicians were. They had great customer service and would definitely recommend to anyone having AC nightmares in Texas. Our AC is running great and couldn't be anymore happy!

    5

    Very satisfied. Responded same day. Walked me through options. Great install of a new unit. Crew respectable/fast and went above and beyond setting foundation for outside unit and hanging ducts. Held follow up meeting 1 week later to ensure quality and performance. Also explained maintanence and helped registering warrantee.

    5

    Blue Ribbon is the best. After a disappointing experience with another company, Blue Ribbon Heat and Air came to the rescue. My tech, Joel, was prompt. He was knowledgeable, professional and went the extra mile to help me. Thanks for the great experience!

    5

    We had a problem with our air conditioner unit. We called Blue Ribbon heat and air. And Trey came out the next day. He was very clear on what was the problem. Fixed it quickly. And for a reasonable price. Highly recommended!

    5

    Fast and Friendly Service!
    We've been using Trey for a while now to take care of the units at my office and he's done an excellent job for a good price! Highly recommended!

    5

    Trey is a straight shooter and won’t try to sell you on services you don’t need. He helps you understand the actual mechanics of the problems you’re facing and the options you have. Had a great experience and found a company I can trust.

    5

    Trey came with his crew to put in three new HVAC units into a big old hot metal building and wow! They were fast, professional, thorough, super nice and easy to do business with. Trey is a hoot 😂 and his crew, Alex and Jeff, made this all super easy so thanks guys, we will recommend and use again if and when we need you!

    5

    When I first decided to replace my 25+ year old HVAC unit I wanted to shop around and compare pricing, options, and etc. like any homeowner would do. The first thing everyone checks is pricing. It's a natural thing to do. Unfortunately, when quoted prices get lower your wallet will feel better but your confidence in the product/services may dwindle. I can confidently tell you that is not the case here.

    What can I say about Blue Ribbon Heat and Air? Let's start with the quote. I talked to a few HVAC companies in my area that all boasted high reviews and quality products/services. What made Blue Ribbon Heat and Air stand out? Their assessment/processing of my situation, dedication to quality assurance, pricing that beat the competition, and how they treat you as the customer.

    They're not trying to sell you a new unit right off the bat. They understand that there could be some underlying issues that may cause your unit/home to be less efficient than what your unit is capable of keeping up with. They want to address other issues that could end up saving you thousands in the long run. It doesn't stop there, though. My particular issue was a climbing electric bill as a result of my inefficient and dated unit, but I had other issues (noisy return, fair/poor air quality, failing indoor unit mounting, etc.) they fixed along the way. The best part is I didn't ask them to fix these issues. Their process already involved fixing these issues. If that isn't quality assurance then I don't know what is. The owner and crew were all extremely knowledgeable, courteous, and diligent. The best part was every time I spoke to anyone involved in this I was treated like a human being and not belittled or talked down for any lack of knowledge. Blue Ribbon Heating and Air will see you eye to eye and treat you with dignity and respect the entire time.

    Finally, I cannot recommend them enough for the work they've put in. They've built a high quality, respectable brand that you can trust will get the job done in a timely manner for an amazing price. They will treat you like a person, and will not try to sell you what you don't need. They will make sure you are happy with the entire process from start to finish. They will ensure their product is appropriate for your home. Save yourself the headache of second guessing services, pricing, options, etc. Go with Blue Ribbon Heat and Air!

    Sidenote: I have 2 Sun Conures (Ollie and Bruno) that absolutely loved meeting Trey. They loved flying to him and just chilling with him while we discussed business. He was a great sport about having 2 quirky birds perch on him!

    5

    I recently had the pleasure of working with Blue Ribbon to fix the air conditioning unit in my home, and I couldn’t be more satisfied with their service. From start to finish, the experience was seamless and professional.

    5

    Trey Tucker came in and saved the day! He came out to give a replacement system and had his main tech show up to confirm the best way to approach our unique situation. They saved me over $6,000.00 and I got the system I WANTED! I chose them over 3 others companies that were trying to force me to get Lennox equipment which I didn’t want. They installed 2 new systems to replace my single system. They installed new duct work in the attic and everything works great! I can sleep comfortably now thanks to Blue Ribbon Heat & Air!

    5

    Trey did a great job getting to me quickly when the heater at my business went out during a cold spell. He was honest and and did not try to sell me on expensive new equipment. Great service.

    5

    I’ve worked with Trey and Blue Ribbon for years now. They have installed units for both myself and many of my clients and he truly valued customer service and giving out quality products for competitive and fair prices. Would recommend over and over again.

    5

    Fantastic service! That's hard to find nowadays.

    I will recommend them to all my family and friends in the area. I'll definitely continue to use them in my future needs.
    Trey answered the phone in no time, explained to me their process, showed up on time in short notice(the next day), took his time to explain to me everything he was doing and checking, corrected my low refrigerant problem, didn't try to oversell me on anything, gave me tips about my system and charged a very fair rate.

    Don't hesitate, give them a call, you won't be disappointed!

    5

    Trey was so helpful! I love that he has a set rate for a service call instead of it being based on how long it took. He took the time to explain to me what he was doing. He also was really responsive for a last minute ask. I would definitely refer Trey and use his services again. Thanks!

    5

    Trey came within 2 hours of when we called him. He was efficient, prompt & honest. We will call his company again should we have another issue and recommend them to our friends.

    5

    Trey is the absolute best! He has a great professionalism to him and always arrives on time to do the job! We as a company couldn't have asked for a better person to help us with our Heating and Air needs!!

    5

    I highly recommend Blue Ribbon. They rediagnosed the problem after another company wanted to charge $3,600 for a coil replacement under warranty. Trey was able to repair the coil and saved me a great deal of money. The AC is doing great and I couldn't be happier. They are very honest and trustworthy.