Appliance Repair reviews in Dallas, Texas

4.6 based on 1027 reviews Back to the listing
    5

    The service was top notch. Both men that helped were extremely knowledgeable, kind and helpful!

    5

    Fabulous service. Very knowledgeable. Quick response and great clean up!

    5

    Leo was a very professional and expert technician. Diagnosed the problem quickly and was able to repair on first visit. Highly recommend.

    5

    Leo was great! Came same day and was very knowledgable! Got our Scotsman cleaned and running happily again.

    5

    Ariel was very nice and answered every question I had was fast and very professional!!!

    5

    Very knowledgeable & friendly techs.
    Diagnosed correctly & fast service.

    4

    We had a few hiccups with scheduling but the people and service received were exceptional.

    5

    Super helpful and knowledgeable. Very friendly and did a great job identifying an issue with an NXR oven, which most companies don’t even work with.

    5

    Ariel was amazing. Quick fix. Second time to use total appliance and they have been great with any and all appliances.

    5

    I was very satisfied with the service- not only did they answer fast but he also came within 48 hours of me calling. Robert answered all my questions and fixed my washer within an hour! Will be calling them again if I ever need an appliance repair.

    5

    Ariel was fantastic. Very informative and work done very fast and effective.

    5

    Ariel was a great help fixed my fridge immediately will definitely be calling him again

    5

    Ariel was fantastic, very professional, punctual and quickly diagnosed and repaired our refrigerator and microwave issues. I would highly recommend him and I will use him again as needed!

    5

    Leo was very professional and detailed in the repair as well as making sure appliance was reinstalled to original specs and cleaned everything.

    5

    Leonardo was fantastic to work with. Great communication and explanation of work required. Seemed honest and didn't⁹ try to "sell" you on extra things. Would highly recommend.

    1

    Robert came out to diagnose my ice maker problem. Was very pleasant and said the office manager, Frank, would get back to me with the cost estimate. I didn’t receive a call by the day’s end so I called and was told that it would be nearly $500. I asked repeatedly for the part name and cost breakdown of parts and labor and never received a response. I contacted both Frank and Robert - several times over nearly 2 weeks’ time and never received a response. Since it cost $79.99 to diagnose which goes toward the repair cost, I had every intention of having Robert do the repair. However, after having to reach out repeatedly with no response and follow up, I cannot in good faith recommend this business. Frank and Robert should treat their customers better.

    5

    Ariel was fantastic. They came and did a great job finding the problem. Very respectful and knowledgeable. Will use them again !!

    5

    Service was superb and we recommend to my friends should they need appliance repair. They were knowledgeable and shared the details of the issue and how they would correct it!

    5

    The repair techs were very polite and professional and communication was good. They were very careful and showed me what they were doing and explained everything and also left everything clean and put back together.

    3

    We had most of the repair done but had a shirt stuck under the agitator. The young man that came out was courteous and polite. Very knowledgeable.
    We were quoted one price for the service call and the young man was told by supervisor to charge more than we were quoted. I don't like being charged more than quoted. It is not good business practice. They helped with the problem but not sure I will use them again, due to the switch a roo $ right at the last minute.

    5

    Ariel with DFW Precision Appliance Solutions gave us outstanding service when we were having real problem with our Whirlpool refrigerator not cooling properly. He was punctual, had great communication with us, and went the extra mile to figure out the right solution for our issue. The pricing was fair and reasonable. I wouldn’t hesitate to call them again for any appliance needs! Thank you!