Home Services reviews in Dallas, Texas
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Refresh Pool Co has been serving my pool for several years and it’s always sparkling clean and crystal clear. They are reliable and easy to communicate with. I highly recommend them.
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Love Refresh Pools! Pool is always sparkling again! Previous pool company ruined chemistry, so Drew had a lot of work when he took us on as a customer. They come same day every week, which is so nice. I never knew which day last company would come, if at all. Drew has had to already replace a motor that was old and died too. I love they have auto pay too. Others don’t do that, and I love not having to keep up with billing/payment. Every week, they send a report to tell me what they did each week. Most of all, he’s so nice and treats me like a real person. They seem to live by “The Golden Rule,” which is hard to find these days. Love Refresh Pool!
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One of the parts connecting to the pool heater had cracked and leaking water everywhere. The part was expensive but they provided an alternative by rerouting the pipes to bypass the heater, which is fine since we barely use it. A much more economical alternative. They did a quick and thorough job. Would definitely recommend.
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I’ve been having Refresh Pool Co. take care of my pool for a couple years now and they do a fantastic job. Always responsive and ready to help make sure my pool looks the best. I would recommend them to everyone who has a pool in the area!
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Refresh Pool answered my repair request quickly and efficiently. The tile repair job was professionally done and looks great! Start to finish, I couldn’t be happier with the choice I made. Thank you!
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From the first engagement to the final product, this has been amazing! Matthew was professional, communicative and dependable throughout the process. The work crew was very skilled and very attentive give to cleanliness. Nathan finished up the process with professionalism and communication. We are very happy with the outcome and the experience!
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I recently had the pleasure of doing business with Matthew Knowlton, and I must say, what a fantastic personality! He is truly dedicated to his work, and customer service and satisfaction are his top priorities. I highly recommend both Matthew and Refresh Pool Company for anyone looking for excellent service!
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Truly five star service with Refresh. I have been through the wringer with bad pool company after bad pool company and Drew and Nathan have been the breath of fresh air I have been wishing for. They always show on their scheduled day and I never have to worry about my pool functioning smoothly. Other pool companies cheap out on the chemicals so you get algae, but not with Refresh. Additionally, not only are they skilled technicians but they also find the time to communicate efficiently and effectively to the home owner about the status of their pool. Every time I have a question or concern, they respond promptly and always address the concern quickly. Don’t look any further for your next pool company!
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We highly, highly recommend Refresh Pool Company. Drew and his small team do an excellent job of maintaining and repairing the pool and equipment, troubleshooting issues that come up and communicating clearly and frequently. They are always available to answer questions and are prompt in investigating issues. We are very happy we chose Refresh!
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Drew and his team are amazing! I found Refresh Pools after being unhappy with several area pool companies. By the time I found Drew, it was the height of summer, my pool was a dark green mess and I was certain it would need to be drained and refilled given its state. Drew came out asap, assessed my pool, explained what he thought would be the best course of action in terms I could easily understand, and communicated with me every step of the way. Since then, my weekly maintenance has been flawless (thank you Justin Shipman, one of Drew’s techs!) and Drew and his team have gone above and beyond at every opportunity, even making a special trip out to every customer before the recent winter weather in January to make sure systems were winterized and operating properly. I truly can’t recommend Refresh Pools enough, they’ve been 5 stars not just when I first became a customer, but even still today.
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Hands down the best Pool Company I have worked with on two different properties I own with pools. They are responsive, punctual, and easy to work with. I have had my fair share of bad experiences with other pool companies and have not once been given poor service by this Pool Company. I would highly recommend them to anyone with a pool.
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Drew and team from Refresh are great! I’ve worked with them for over 3 yrs now and never have to worry about my pool. They provide thorough cleaning, chemicals and maintenance for my pool at a very reasonable monthly rate. I would highly recommend Drew and the Refresh Pool Co all day long!
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Matthew, Nathan, and Micah did such an incredible job. I have a stock tank pool that I completely neglected and they were up for the challenge of draining and cleaning my swamp. On top of that, they educated me on how to operate my pump, as well as weekly maintenance needs. Truly you will not regret hiring these folks. They are incredibly professional, knowledgeable, timely, and kind to boot.
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Drew has done an awesome job of clearing up our pool and keeping it clean. We had struggled with previous pool companies as well as myself trying to maintain our pool before he started in on it. He always communicates well everything going on as well as next steps. Highly recommend!
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I am a local builder in Dallas and started using Drew and Refresh to manage our pool maintenance. I really appreciate the email with updates after every cleaning. Their entire system from updates, reminders, to bill pay is extremely easy and worry free. They also were also to complete some repairs for me at a lower cost than the pool builder was quoting. Terrific job!
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Refresh Pool Company was fair, prompt, and helpful the entire time when they remodeled/upgraded my pool pump and equipment. They returned phone calls and answered all my questions. Would highly recommend.
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I have used Refresh Pool Company for a few years now and have been very pleased with my service. After being disappointed by a few other local companies service I found Refresh and am so happy that I did. Drew and his team have excellent communication and are very responsive on any needs that I may present for my pool or spa. They maintain the equipment and are quick on repairs. I highly recommend this company and am grateful that Refresh lets me enjoy my pool without the worries, know-how and time associated with pool ownership.
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I couldn’t be happier with the outstanding service from Refresh Pool Company! From the first visit, their team was professional, friendly, and incredibly knowledgeable. My older pool has never looked better — crystal clear water, perfectly balanced chemicals, and spotless tiles. They are extremely reliable and responsive, and always keep me informed about what they’re doing. They even send photos after each visit. It’s clear they genuinely care about their customers and take pride in their work. For example, with the recent winter weather they came out to make sure we were prepared for the freeze without my asking. I highly recommend!
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A few years ago, I finally gave in to the hassle of DIY'n my pool water and asked Drew Stephenson for help. I'm happy to say the pool water has never looked better. Their service has been well worth it, very pleased. Drew is always responsive to any questions or concerns. Glad I found Refresh Pools in my neighborhood. Give them a call!
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This company is amazing. Matt was very communicative and throughly explained everything that needed to be done to get my pool back in great shape. My pool was a disaster but Drew came in and made it beautiful again. They have been so responsive and professional. They email us after every visit (with pictures) to update us on what was done during their visit. I would highly recommend them.
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Had a bad experience with another company which left my pool in very bad shape. Refresh has made my pool look beautiful again! They are very knowledgeable, attentive, and friendly and they get results. I recommend.