HVAC reviews in Dallas, Texas

John and Mike did an incredible job on our chimney services today. Very professional and well spoken. They made sure I understood exactly what was going on and what needed to be done to fix the problem. Highly recommend you give this company a call!

Jonathan was wonderful! He was great at communication and was very professional. We will definitely use them again, as needed. I highly recommend Elite American Home Services.

Jonathan with Elite American Home Services did an outstanding job cleaning out my HVAC system. He was professional, thorough, and clearly takes pride in his work. He went above and beyond our expectations, explained everything clearly, and made sure the system was running properly before he left. I highly recommend Jonathan and Elite American Home Services to anyone needing HVAC service.

I have used several air duct cleaning companies over the years, but I have never experienced such reliable, professional, and honest service like I did with Elite American home Service.

From start to finish, their team was punctual, knowledgeable, and extremely thorough. They explained the entire air duct cleaning process, showed before-and-after results, and made sure every vent and return was perfectly cleaned.

If you’re looking for professional air duct cleaning, HVAC duct cleaning, dryer vent cleaning, deep vent sanitation, or indoor air quality improvement, this is the company to call.

Elite American home Service truly stands out for their reliability, fair pricing, attention to detail, and outstanding customer service. My home feels fresher, cleaner, and the airflow has significantly improved.

Highly recommended for anyone in need of trusted air duct cleaning services!

I highly recommend Elite American home Service for air duct cleaning! Professional, reliable, and very thorough. The HVAC duct cleaning made a huge difference in our indoor air quality and airflow. Great customer service and fair pricing. Definitely the best air duct cleaning company I’ve used!

I’ve used this company a few times and will continue to call them. They respond quickly and always exceed my expectations. The people are polite and make the experience as easy as possible for me. You can trust them.

Pierce and sons is the only air-conditioning and heating contractor that I use. I am a roofing Contractor and I have personally used this company for my projects. I refer Pierce and sons to my customers with utmost confidence.

Pierce and Son Air Conditioning has always provided us with prompt service and has always does a great job. I would feel comfortable recommending them to anyone because I know the work will be done correctly and efficiently.

Technician was prompt. Evaluated the problem thoroughly. Made recommendations with cost alternatives and longevity of options.

Excellent to make informed decisions. Very courteous and did not try to push one alternative over another. Patient.

Quickly got to work on the decision I made. Had supplies and materials on the vehicle to complete the task. Adhered to Covid-19 guidelines while we were discussing options. I stayed in a different area of my home while the work was being performed.

Finished project worked as explained and final cost was same as originally quoted.

I did not know this quality of customer service even existed any longer. Fabulous!

I have found a new company to partner with on the maintenance and repair of my heating and cooling system.

Karl the technician showed up right on time. Our HVAC heating unit would not start and he quickly diagnosed the problem. It turned out to be a bad gas valve and he was able to get one from their service truck! He saved us money and time by using the generic valve instead of an OEM valve. It worked perfectly and he had us up and running in less than an hour!!! Way to go Pierce & Son HVAC! We will continue to use y’all in the future for all our HVAC needs!!! I highly recommend!!!

Excellent customer service by Karl, Stevie, and of course, Mike Pierce. Typical no cooling complaint right at the start of hot(er) weather (who'da thunk it!) In searching got an HVAC repair center, Pierce was recommended to us by a neighbor who had a previous great response. We called, Karl showed up as scheduled, began his diagnosis and determined what need to get us back into the cool zone. With assistance from Stevie, they had all the parts needed and made the repairs. These guys cannot be more highly recommended. Give them a call on your next HVAC failure (you will as this is Texas, you know). As they say, you'll be glad you did.

Spent $1550 for two new return registers (exorbitant cost) that were supposed to match our existing returns. Install team arrived with new registers that didn't match but said they could replace the old ones to match new. They didn't have any more but said they could come back the next day. I'm now being told that the cost for them to come back is $165? Why? Complete bait and switch. Again--simple thing is to match the existing (house is 4 years old and the registers are easy to get). No attention to detail. No honoring of the original quote/work order. Avoid this company at all costs. I've now spent $1550 for mismatched registers in the same room a few feet from one another. Absurd. AC Wizard: you won the battle but I will win the war. Game on!

I had to call and find out my repair wasn't going to be fixed because the tech wrote his own personal statement which stated it was a pre-existing issue before I had AHS. The AHS reps and Wizard techs need to be honest and up front with customers instead of sticking us up for monthly fees and $125 services charges knowing damn well we not going to qualify to get certain things fixed .The rep stated he wasn't confident he could do the job several times anyway because I didn't have much space to work with. But Cody n Sons did the job with no problem on the other side of my duplex .

Michelle was professional and so helpful. I needed a copy of my receipt for work that was done last year on my AC. Michelle was patient and went beyond what was expected to retrieve the receipt. She forwarded the request to Jennifer, and I received a letter with my receipt attached. The letter was an added touch, and I appreciated it. This entire process took only a few hours. Michelle and Jennifer were awesome and their level of professionalism and dedication is why I gave them five stars.

Gabe response time was quick, checked the whole AC system to find the issue and fixed it within half hour. This is the second time I requested work from AC Wizard and they did a great job. One for Heat other for AC. Good company with skilled trained people.

The new HVAC unit kept flipping the breaker because "he wired it wrong" said their competition. Took 2 weeks and 4 visits to get it to work right.

Called warranty company at 8:30 they arrived by 10:30, replaced control board and fixed. Don’t think I’ve ever had this good experience with a home warranty. Would highly recommend these guys. They weren’t the first choice the warranty company sent out but with new feature of selecting company I found them. Two thumbs up with these guys

They charged me $6000 to replace coils and motor. One unit does t work still. They came the second time and said they fixed it and everything is fine some water clogging or so. Now my game room ceiling is leaking and the AC doesn’t cool and they don’t have a mechanism to be accountable and come and fix it but I need to wait till next week to get their calendar schedule
Work. There is NO accountability or guarantee for their work per this experience so far !! Now I may have to end up fixing my game room ceiling since it’s leaking.

American Home Shield sent A/C Wizard to repair my heater. They arrived the next day. Daniel just finished with my repair. He was EXCELLENT!!!!!!!! Got me up and running again. Thanks Daniel and A/C Wizard. I would definitely recommend them to anyone having HVAC issues.

My husband shared our honest experience with this company, then they responded aggressively trying to paint him as a liar.

I want to start with facts. Yes we had a leak, ac wizard gave us a quote and a scheduled start date. 2 nights before the work was to begin we got a call from Michelle stating the entire scope of work and thus price had changed either delaying the work "a couple months" as stated by Michelle, or increasing the price by a semi estimated amount "it could be more" she said, with no real information or explanation given. We got a second opinion and were able to get parts that fit our unit next day without any need for modifications or additional expenses.

I would like to add that MICHELLE was VERY unprofessional from start to finish, never providing the inormation asked for. I mean come on! When someone is considering replacing their ac unit in full, I expect options, quotes, stats, etc. Not a 1 line email giving an approx. price not even referencing product brand to be used! And zero waranty information given on parts and labor. She also made ME make the calls to our home warranty company while proving me ZERO information on what was being requested. She repeatedly told my husband "it's not my job to call, you need to", upon which the Home repair company explained they needed ac wizard to contact them and provide specific information via fax.

We are basing our review off of our experience with Michelle and her lack of professionalism and lack of explanation or reasoning for the changing scope and costs, and down right refusal to do the simplest of tasks associated with her job (making phone calls, or sending faxes). It's easy to see other reviewers are having similar experiences. Maybe AC wizard management/owners need to look at their own staff, before calling customers liars. Im giving the benefit here to AC wizard, as the servicing technician seemed legit, but the middle man (Michelle, was so lazy and incompetent) lost the sale with her attitude on far more than one occasion/phone call and "apparent" misinformation.

I do feel if AC wizard management/ownership had any professionalism what so ever, they would have contacted either myself or my husband directly to discuss their concerns with our review. And quite honestly, a move like that would have gone a long way in customer service, showing they cared enough to understand the situation or why they lost a sale and perhaps we would have even amended or removed our review, but instead here we are in a petty Google review stand off. So unprofessional.

They responded to a home warranty call I had. My thermostat wasn't working. They fixed the underlying issue and got my thermostat working again within an hour of arrival. The technician also checked lines and my outside unit, for good measure. Very satisfied with service level and timliness. Thanks, AC Wizard!