HVAC reviews in Dallas, Texas

4.7 based on 5995 reviews Back to the listing
    5

    Alonzo Martinez was prompt, courteous and most of all, KNOWLEDGEABLE! In my experience, it is too often that a svc maintenance call quickly turns into a sales call by the technician. Alonzo explained what was needed to keep our old units running but was realistic in terms of showing us the toll of time on these units! We developed a plan to eventually replace them, but in the meantime, his service allows us to keep them going as long as possible! Thank you, Alonzo and Cowboy Services! I will recommend them every chance I get!

    5

    Outstanding service and unmatched with regards to being KNOWLEDGEABLE. My units are 24 and 20 years old! My 20 year old unit has been problematic for years. Had all the big boy A/C Companies out and all said to scrap it, can't be fixed and offered me 4k+systems. Cowboy Service came out fixed it for fair price, found several other 'discrepancies', but acknowledged at this point to bring true was 1k+ and not worth it on an older system. Loved the value and honesty of informing me of things to watch out for and keep up with on my older systems. Can't recommend them enough!!!!

    5

    So I would like to say how asset free this whole experience is..... I'm a new home owner and new to Dallas in general. my air conditioner went out last week and I've been stressing over the financial head ache of getting this fixed. I decided to bite the bullet and get someone out to look into the issue. I googled a local company and they were able to come out on a weekend at no extra coast (already impressed) Michael came out and was so informative. He gave me some options to repair the unit but because it was so old I decided to replace it and not have to deal with this again in a few years. I was able to get it financed and installed right away. Alexandra from the office even did a follow up the next day to make sure I was satisfied with the work done and to see if I had any other questions. Thanks to everyone who helped get the job done. If your looking for a friendly honest company that does great work, you found it here.

    5

    GCL is amazing. they do a great job. they are professional and got my ac done in a timely manner. i would recommend GCL to anyone.

    5

    The staff was great.

    5

    Ron did a great job and explained each portion of the service that was done along with pictures. Thank you Ron.

    5

    Great work. Arrived as scheduled. Very pleasant and professional. Diagnosed the problem and handled their business.

    5

    I seriously cannot say enough great things about this company!

    They showed up much earlier than expected, which was already a huge relief. Jake was AMAZING. He took the time to show me exactly what was wrong with my unit, explained everything in a way that actually made sense, and was incredibly kind and professional the entire time. You can tell he genuinely cares about helping his customers, not just getting the job done.

    Martina was equally incredible!! Truly the best customer service I’ve ever experienced. She was so helpful, responsive, and made the entire process smooth and stress-free.

    I ended up signing up for their maintenance program, which is an amazing value and gave me even more peace of mind going forward.

    I’m beyond impressed with their responsiveness, professionalism, and genuine care for their customers. Highly recommend!!!!

    5

    Ron was an expert. He was able to answer questions and his work was thorough. Very happy.

    5

    Excellent, Sterling is great!

    5

    Outstanding Company, Outstanding Technician, Outstanding Service

    5

    Great Service!

    5

    The technician was on time, and was very professional.

    5

    Very detailed rundown of potential issues (Furnace and AC). Ron Fixed small issues free of charge. Total bill for the two hours of work was fair. Would highly recommend using the company.

    5

    Lisa was very helpful and accommodating through the whole process. It was complicated, at least for me, and she followed through with each detail.
    Oscar who came out from the construction company did an excellent job in replacing my sink and all that was involved

    5

    Ron is one of the best in the business, I have used him for years for my HVAC service and repairs. He is thorough, honest and trustworthy. I wouldn’t use any other company.

    5

    Great experience with the HVAC maintenance service. The technician was professional, thorough, and explained everything clearly. Quincy checked all components, cleaned the system, and ensured everything was running efficiently. Highly recommend for reliable and honest service!

    5

    Quincy did a fantastic job for us. He is very professional and friendly. He got the thermostat replaced and made sure the systems are connected. We are happy with the price and process. We are convinced to take up the membership with GCL because of Quincy’s service. Thanks.

    5

    Quincy did an excellent job fixing the AC unit on one of my properties. He quickly diagnosed the issue, addressed the thermostat problem, and got the system running properly by adding Freon all in a timely and professional manner. Thank you!

    5

    Ron was very thorough and took the time to explain everything to me and my husband. Additionally, we had some other repairs that required immediate attention. Tina and team went above and beyond to ensure our needs were promptly addressed. Totally exceeded our expectations.

    5

    Thank you Quincy! Quincy came at 7:30pm and stayed almost until 10pm to make sure we had AC for bedtime! Highly recommended!