Constraction reviews in El Paso, Texas
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We highly recommend working with Ferguson! Our wonderful salesman Rick was so helpful! He was able to order shower valves we couldn't find anywhere else so that we could move forward with our tile project. We were so happy with his customer service we ordered the rest of the plumbing for our project through him. He followed up at every step! You will not be disappointed if you work with Rick!
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As mentioned before, ladies don't look happy. At time like this with the virus, they aren't wearing masks or glove. I should have left but decided to get a quote which was extremely high. Hope I don't get sick 😷.
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Gets five stars, outstanding company to be in business with.
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Excellent customer service!!! The price was incredible for the carpet I selected for installation. Very quick to install as well
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The person who put the backsplash on put the plastic outlets in the outside of the backsplash vs cutting the tile so the would be flush. I be of the out let he never cut the tile to lay flush and you can see the electrical wire. I called three times and was told they were going to speak with him and never called me back. I would never recommend them every. I only gave them one star because they were quick at laying the counter top.
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CDA has designed several projects that we have built as a local GC and they are creative and thorough with their design. Solid firm and team, would highly recommend.
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Excellent service! I would highly recommend Cromwell and his team. Fixed my elevator, was on time, very responsive and responsible. Thank you!
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Great company
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Had an appointment at 8:30 they picked the time. No one showed up no call to let me know, I thought they were just running late . Called them at 9:40 they told me they had overlooked the appointment but made no effort to send someone else out. Then called me at 10:40 and said they couldn't have anyone out until 3:30. The lady through the one that was training under the bus So to speak that it was her fault that no one was here. If she is training why isn't anyone checking her work. I would give a zero but don't have that option.
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Expensive, estimates are way under final job price. Make sure you keep everything they make you sign if not they will over charge it up when they sue you.
Can't complain about the quality of work. -
I would never in my life use this store. Worst experience ever, never recommend this shop. They don't count appointment as a promise. The designer who had measured my kitchen did not appear at the shop on meeting time, without any notice, even without any management excuses. The designer did not answer the phone from the shop then. I don't expect kind service, but only professional behavior. These behavior and management tells its service level. Unfortunately, I put a 1 star rating, but if there was a rating between 0 to 5, I would definitely rate a 0 for sure.
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Love getting personal attention here, Gabby is the best at always making sure I get exactly what I'm looking for. Thank you guys.
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Would rate a 0 star if available. Horrible customer service. If you cannot provide any customer service, you should close your business. Learn how to speak to people and maybe your business would grow. If a company seeks clarification on repairs etc., personal feelings and insults should NEVER be part of your responses or business ethics. Treat others as you would like to be treated----kindergarten rule #1! Figure it out FAST!
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They are all very professional, on time, very knowledgeable, and neat. Highly recommend!! I'm very happy for the carpet and laminate wood installations they did in my house.
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I've done business with them on 3 occasions. They've never let me down they do fabulous work they're very professional they clean up after themselves and they don't disappoint. I highly recommend them!
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I have rental homes and buy and sell homes as well. I had previously gone to other flooring businesses to get estimates and would spend a lot of time trying to get the best price. This ended up being a waste of time because Alex was consistently offering me the best prices. So now, I only call him when I need an appointment.
I have had him install laminate wood flooring, carpet, tile, showers, tub enclosures, wood floors, and even refinish existing wood floors in several homes. Every job has turned out the way I wanted and the prices were good too. -
Ms. Gonzalez, Thank you for the review, we apologize if you feel we did not provide the customer service you were looking for. Please understand we do not lock panels. We are once again recommending for you to contact the company you originally hired to install the fire alarm system. They will provide you with the password to your fire alarm panel. We are still offering you a payment plan for your past due invoices. Please call us if you would like to settle the past due invoices you have with our company. If you need anymore guidance to unlock your panel, please call us. Thank You.
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They have a huge selection. Everyone was extremely knowledgeable and helpful.
Thank you for your patience as we searched for the perfect carpet for our new home . The Installers did a great job. Love it -
Very unprofessional. Had an appointment for 1pm and they arrived at 6:30 pm had to call several times only to get excuse after excuse as to why they were late. When they finally arrived one of them was extremely rude with my elderly father as well as with myself. Would not recommend them at all. The only good thing about it is they have good prices but other than that no thanks
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I was looking for a specific granite for my master bathroom. Not only did they locate the the granite I wanted, but the vanity, counter top for the custom linen cabinet, and the bench inside the shower all were spectacular and EXACTLY the look I'd hoped to achieve. The undermount sink is not only beautiful, it is great to use, and meets all of my needs. I'm having the same one put in my 2nd bathroom. I'm CERTAIN I'll be just as happy this time. Professional, and personal service. Definitely BELONGS on El Paso's BEST.
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Terrible customer service. I must have called asking for my bills at least a dozen times over the course of 6 months because I didn't want them to accumulate. I always go the run around - i'm sorry, that person is on maternity leave; or, that person quit; or, I'll send them right over; or, I'll email them. The person that answers the phone is young and rude. Other people in the business can't function on their own. To make matters worse, they've locked me out of my own fire panel by adding an 8 digit pin without sharing it with me. I cannot urge you enough to find someone else.