Constraction reviews in El Paso, Texas

Be careful with this company. They came back out of nowhere 6 years later collecting on work done that was paid by our insurance company over 6 years ago. We hadn’t even received a notice or phone call or anything until a month ago and they proceeded to put a lien on our house. It’s crazy. We even called the insurance company and have proof they paid them and that Jimmy Garza cashed the check. I would not use this company. When they came and did the work they told us not to worry about anything because they would just get paid by the insurance company and they did. They are very disorganized with their billing. Unless you want a lien put on your house for a mistake they make in their accounting I would stay far away from these guys.

Jimmy Garza’s mitigation team were prompt when called, courteous and professional. Had all the proper forms, showed me pictures and explained everything that was done that made sense.

Please stay away from this company. We have good insurance that took care, without any issues, of all the repairs after we got a slab leak in our new home. Of course, except for the crazy charges without sense that Jimmy Garza did. We got minimum damage in our home in a small section. They used like 10 huge fans and 2 huge dehumidifiers that were unnecessary. They even used little pieces of blue painter tape for no reason and charged like $300 dollars for just that. Of course, insurance wasn't going to pay for all that nonsense leaving us to pay out of pocket. They didn't even dry our carpet, which made it smell, and we had to replace it. Unfortunately, this was the first time that this happened to us, and we didn't know any better, but now we know, and I want to help you not fall for their scam. Funny enough just to give you an idea, they charged more than the repair itself for the leak, and the contractor to repair the damage to our floors and the mess Jimmy Garza did taking off our base boards.

We were sent to this company and got scammed we previously had a leak and used a different company and I wish I remembered who they were. Jimmy Garza charged us over $2,000 to cut the drywall out of our ceiling and puts some fans in our house for 2 days. It was ridiculous and one of the guys tried to justify the prices. Our insurance happened to show us the fact that they double charged us on multiple services they “provided “. Jimmy Garza also didn’t repair the drywall they removed. What is the $2,000 for?

There must be a true passion for what you choose as a profession; these gentleman are by far the best!! Honesty & Humility go a LONG way ~ Thank you Jimmy Garza, you have no idea what a blessing you were to me!
If you’re looking for a long standing professional call these guys!!!

Water removal tech team was very professional, courteous and friendly. Cesar, Pete, and Francisco are experts in their craft. The work was complete according to plan with expected results. Will strongly recommend this team. Thanks for your service.

I wholeheartedly recommend Jimmy Garza and his exceptionally skilled, professional, and courteous team. They exceeded my expectations during the stressful situation of my house flooding. A ruptured supply line left standing water inside my house and flowing out of my garage. They promptly came to my home to assess the damage, provide an estimate, and immediately sprang into action. They provided constant updates along with progress photos of their work. This is the second time I’ve needed their emergency services over the years. On both occasions, they swiftly put me at ease, reassuring me that I was in capable hands. Don't hesitate to call Jimmy and his team!

Jimmy Garza came to the rescue and provided excellent service in water extraction. They brought an experienced team with a host of equipment and thoughtfully took great care of our home. The in house team at Jimmy Garza, particularly Diana who was our first person of contact was reassuring and sent extraction team to our home quickly. Ceasar who was the first person to arrive at home took great detail in assessing what was immediate and more importantly what the potential outcomes of the hardwood floor we were trying to preserve. I would definitely call them again. I highly reccomend.

Nobody wishes to have water damage in their home and Jimmy Garza was exceptional in their work, their professionalism and overall caring of the homeowner.

Cesar and his crew were fabulous.

This is a great company. I had a water emergency definitely a bad day, I called around and was given the number for Jimmy Garza. I spoke with Diana she was reassuring and professional made me feel like I was in good hands. The service only got better from there. Cesar C. came out gave me an estimate for the scope of work that would be needed. I was not excited to pay that bill, but when it comes to your families health you step up and take care of it. A crew came out less than 48 hours later and began to work. This crew was phenomenal, Cesar C., Pete, Cesar A., were professional, understood about my concern for family and pets. They explained the process and how safe for people and pets their equipment and cleaners are. The most important thing is how safe you feel with people in your home. This crew could come over to dinner with me and my family any night, that is how great they are. Thank you for everything, highly recommend, 10/10 would use them again.

Mr Jimmy and his team did professional work on our project and they are working very hard on our project and they did great job on our project.
They are awesome team members who are passionate about their work.
Once again I appreciate and thank you very much for your help Mr jimmy and his amazing team.

Jimmy Garza is by far the best company to work with. Their customer service and quality of work exceeds the rest by far. Ive used them for several circumstances and they have always been through with their work. They keep you informed from start to finish. The workers that come out are very kind and efficient as well. I highly recommend them for your restoration needs!

A great, trustworthy company! Not only did they do a great job, but they were also honest enough to tell us the truth despite it financially benefiting me. I hope to never need their services again, but if I do, I will not hesitate to call them.

Absolutely fabulous!!! I called Jimmy Garza and spoke with Diana who was extremely pleasant and helpful, she told me that she could have someone here within an hour. Cesar showed up as promised and was very knowledgeable , professional and polite, he went through the whole process with me and had his team here quickly. His team consisted of three very knowledgeable and polite gentlemen who worked very efficiently to get the water out of my house. Thank you for making this situation as stress free as possible.

I had water damage at my home, and this company was prompt and professional. They responded quickly, took care of the issue efficiently, and provided great customer service throughout the entire process.

Jimmy Garza is a superhero!!! I came home to a swimming pool in my house….this was at 5pm!!! Jimmys team showed up within 15 minutes and got straight to work!!! Pete and Steven and Jimmy were so incredibly efficient and worked so diligently!!! By 9 pm my house was free of water!!! I was in awe at how incredible they were !!! I will forever be grateful to this amazing company for saving my family’s home!!! Thank you Jimmy Garza!!! Thank you thank you!!!

Can’t say enough amazing things about this company and their customer service. Cesar A and Jesus were extremely professional and easy to talk with. Their follow up service was never rushed and I know my house has been dried out correctly. USE THEM!

Jimmy Garza is the best place to get help with water removal and clean up in El Paso. Working in insurance I have used them multiple times with clients and they are always so fast at responding and reaching out to customers. Their client specialist, Candy is so nice and always willing to help out. If you’re not getting water remediation done through Jimmy G you ain’t getting it done right.

Exceptional Professional and Extremely Helpful! The technicians, management and all other staff members along with Mr. Garza made this stressful occurrence much simpler for us! Their promptness and quick response to our emergency was critical to reduce further damage to the flooding in our spa! Their communication, follow up and exceptional customer service gave us peace of mind to an already extremely stressful situation. Their knowledge and experience gave us confidence we made the absolute best choice! We thank each and everyone of them for taking care of our emergency flood, and we were able to resume business quickly! We highly recommend Jimmy Garza Emergency Services!!!

I’m so thankful to Jimmy Garza and his team! I had a leak in my living room and thanks to their thorough inspection, they found a second hidden leak in my ceiling and took care of it right away. They also treated the mold that had started to develop and made sure everything was completely clean and safe. The crew was clean, professional, and explained every step of the process. Again highly recommend Jimmy Garza Emergency Water Removal to anyone dealing with water damage or mold, they really go above and beyond.

I would like to express my admiration for the outstanding service delivered by Chuy and Isaac. Their professionalism and attention to detail shine through, setting a remarkable standard. It’s uplifting to witness experienced individuals mentoring the younger generation on delivering exceptional service. Thank you guys!