Constraction reviews in El Paso, Texas

I am incredibly happy with the work SERVPRO had done for me. From the moment these four gentlemen, Carlos Martinez, Carlos Jimenez Daniel Rodriguez, and Julio Ortega showed up at my door the whole team was professional, prompt and thorough. These uniquely and highly trained professionals have made sure every detail was addressed and answered all my questions. They know exactly what they are doing and are handling the damage restoration efficiently and with great care. From the project manager Carlos Martinez, the crew chief Carlos Jimenez and both technicians Daniel and Julio have done an amazing job, the quality of their work has exceeded my expectations and Mr. Jimenez' extraordinary attention to detail has been exemplary. I highly recommend SERVPRO for anyone who needs restoration services.

We had significant roof leaks in our house after a major storm, and the ServPro team went above and beyond to help us. From the start, they were professional, responsive, and compassionate. They quickly assessed the damage, explained every step of the process, and coordinated directly with our insurance company to make sure everything was handled smoothly. Their crew worked efficiently and left our home spotless—just like their motto says, “Like it never even happened!” We’re so grateful for their expertise and customer service. Highly recommend!

Great fast service from the team at servpro! Highly recommend and thanks to the whole team. If you have emergency water leak or restoration need give them a call.
Shout out to the following crew.

Crew chief:Carlos Jimenez,Josh Esquivel

Demolition Technician: Armando Nevarez

Excellent work, amazing customer service and we're a great help working with my insurance. An extra high five to Carlos Martinez that was very diligent and professional staying on top of the work.
As well as Jacob Banuelos, Jacqueline Ibarra, Daniel Rodriguez, Cristina and her partner. Thank you all for your hard work, it's much appreciated.

Servpro was great! They were responsive and cared… not just about getting the work, but also about doing a good job. We are so grateful!

Servpro came to the rescue when the office that I work at was flooded. They are quick to show to start the process, and communicate the whole time. Customer service is impeccable! Thank you Carlos and Carlos for getting us on the road to business again.

Carlos J and his team were always on time and professional. Carlos’ team was in my home for 3 days and were always busy, willing to stop and explain what they were doing, and constantly cleaning as they went. If my home ever floods again or I know someone who’s unfortunate enough to go through the same circumstances, I wouldn’t hesitate for a second to call Servpro. Carlos and his team even moved my plants around without any damage at all and for that I’m grateful

Thank you to Carlos Jimenez and his crew, Armando, Chad, Julio, Jacqueline, and Monica for their professionalism and expertise during the flood cleanup and demolition after my water damage. Carlos was knowledgeable and kept me well informed throughout the process which made a stressful situation more bearable.

Carlos Jiménez and Julio Ortega were awesome. Quick, clean, respectful and did an awesome job! This is my 2nd water leak, 1st time using Servpro, Servpro was cleaner, faster and better at communicating where we were on the process from the previous company I used. Thank you guys.

Lance and his crew were amazing. They were all very polite, considerate, clean and always on time. Lance was great at communicating through the entire process! They made a horrible situation a bit less daunting. I highly recommend Lance and his crew.

Carlos and his crew were on time, professional, informative, and accommodating while giving us service during our unfortunate home circumstances. His demeanor made things lighter during an inconvenient and uncomfortable situation.

They were great to work with! Great communication, kind, and responsible. We had water damage, so mitigation and removal of drywall needed to be done. They were very thorough and patient. We wholeheartedly trust the job they did. Highly recommend!

Chad and his crew came to our home to provide water remediation services due to a leak from a window. The sheetrock was wet as well as insulation. All was removed and cleaned up very professionally. We would like to highly recommend Chad and thank him for all the care he took while in our home.

I am very satisfied with the service received from Servpro regarding the Water Remediation/ damage clean up in my house. Special recognition to the Crew Chiefs: Carlos Jimenez and Cristina Alarcon and members of their crew namely Julio, Mike, and Armando. They are very knowledgeable with the service, gave me detailed and accurate information. Communication and response time was excellent which lead to efficient service. Every interaction with Carlos and Cristina and the crew members has 100% positive results.

Our home was flooded around 8pm at night on a Sunday and the Servpro team was quick to respond. They came in and began the drying process which took a couple of days. Carlos Martinez and Gil did a great job with communicating with us and answering all of our questions. The team was always professional and on time to our home and really eased our stress during the time. I would highly recommend Servpro for any of your flood restoration needs.

Jacob & Julio were excellent in coming in and helping my family and I in packing all of our stuff after our water heater busted and flooded our house. 10/10 would recommend them again.

My waterheater leaked and flooded my house. Joshua E, the lead, and Arnold N were prompt, professional, knowledgeable, courteous and explained what the process was and what to expect. Joshua left me his cell phone number in case I had any problems or questions. I highly recommend Servpro!

This company was"johnny on the spot"! They were quick to schedule an appointment to look at the damage and just as fast to schedule to the tare down. My service advisor Lance was absolutely amazing!!! He was constantly updating us on the progress, replied within minutes to any texts and answered any questions without hesitation. He and his team had my home packed and down to studs in a little over a week.

I want to than SERVPRO's fast and professional service. Within hours of contacting i had a great team on site that provided excellent service. I want to personally thenk Crew Chief Joshua and his technicians Arnold and Armando for their professional and amazing service. I can honestly say I feel confident their work ethic will bring positive and successful results. Thanks guys!

I have used Servpro twice now and both times they have come through. Josh and Bobby have been great! They are professional and caring when people are in need. I highly recommend this company!

Carlos J and his crew worked with myself and my husband on our water removal after our water heater broke. They were quick and polite. They made sure to tape down everything and keep dust and debris to a minimum. We highly recommend them. Thank you so much for your help!