Constraction reviews in El Paso, Texas
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I recently had the pleasure of working with SERVPRO for some mitigation services, and I can't recommend them highly enough. From start to finish, the team was professional, efficient, and compassionate during what was a very stressful time. Joshua, Danny, and Arnold were exceptional. Not only did they know exactly what needed to be done, but they also took the time to explain everything clearly, making sure I felt comfortable and informed throughout the process.
It's incredibly reassuring to know that there are companies like SERVPRO that you can count on when things go wrong. They went above and beyond to take care of the situation with a level of care and professionalism that truly stands out. If you're ever in need of mitigation services, I wouldn't hesitate to call them! Thank you to the entire team for making a tough situation much easier to handle. -
Water heater broke down and water spilled all over our kitchen and bedrooms. Team showed up quickly and began to work. Very professional!
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I will definitely recommend their services to others in need of restoration service for water damage and mole prevention.
Outstanding service! -
Extremely happy with the services they provided. I would definitely recommend them. Abraham, Alan, and Josh did an awesome job. The office was very helpful.
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Servpro East was the 2nd company that came to help mitigate a flood from a toilet with a cracked tank. They were wonderful. I highly recommend them.
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These guys were awesome. Showed up to my house within an hour of calling my insurance company. Got me one step closer to getting my home back to 100%. Would recommend
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Excellent customer service. Had some water damage. The attention to detail was exceptional. Was informed at every stage of the clean up as well as provided photos with proof of progress. Excellent. Will highly recommend to all.
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Floors and baseboards removed and then Blowers used to dry up walls and cement after water heater leak. Very good company. Highly recommend them.
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Abraham and his crew did such a wonderful job for us! Friendly, personable, professional. I would use them again if needed and would definitely recommend!
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They come out immediately. They were very efficient and explained everything as they went. Very courteous. Would recommend to any one that has this same problem with water in the house
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The Eastside office was great! Joshua kept me informed with the process daily. He is very well informed and thorough. Abraham was also very professional and courteous.
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ServePro was prompt, professional, and excellent at removing the mold.
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So we had water damage and mold occurred at our home from the heavy rains we encounter during the monsoon season here in Northeast El Paso . From the time I called SERVPRO of East EP, the water damage cleaning up to the mold removal Greatly Blessed for there services. Awesome workmanship from the specialist including the answering crew in the office. Keep up the Great Service you provide to the El Paso community.
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ServPro East assessed my house for mold damage from prior water damage. Victoria and Iris quickly took care of the scheduling. Abraham arrived and reviewed water/mold-damaged clothing as directed by (Tori) Hippo Insurance. Abraham was timely, professional, and efficient.
Juan arrived to access garage mold growth related to another company not addressing prior water damage properly. Juan and his helper Carlos were timely, professional, and efficient also. Juan keeps everyone happy and laughing with his witty humor and lightheartedness. The mold damage to the wall/drywall and insulation was notable but not extensive. The moldy wall/ drywall and insulation were removed and sealed with mold inhibitor awaiting replacement. I appreciate that ServPro didn't do unnecessary work resulting in delays, or overcharge. We have not been able to use our garage for approx. one year because of the water damage/mold, but hopefully will be able to soon. Overall I gave ServPro East a 10 out of 10.
Thank You, ServPro East, -
Servpro of East El Paso is ahhh-mazing! They have the best customer service. They helped our family from start to finish making the whole process easy. We truly appreciate all that they did for us during this stressful time. I highly recommend this team!!
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Thanks to Abraham and Josh and the entire team they did a wonderful job of removing the water and carpet from an overflowed toilet. Very professional explanation of what would be done at every step before they even commenced work. Either a text or phone call to let me know when they were coming and when they would leave the house. Highly recommend them!!!!!
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Abraham and his crew did an awesome job removing the mold in my home. They were very punctual, respectful and professional. I would definitely recommend their services.
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Had a water leak which cause damage to our home. I contacted Servpro of east El Paso at 8:00 AM and they arrived at my home at 9:30 AM. The service techs that came to my home were Joshua and Alan. They were extremely professional, courteous and efficient. They went to work immediately. They answered all my questions and kept me informed throughout the process. Joshua called me every morning to ensure that all was going and informed of the time he would arrive to check on the process.
I highly recommend Servpro of east El Paso . Not only did Joshua and Alan demonstrate their commitment to the customer, they also worked diligently and demonstrated the efficient process of Servpro.
Thank you Joshua and Alan for the great job. -
Want to thank Abraham and Servpro for such a quick response and cleanup. The crew was on site within a couple hours from first contact which was at 11 p.m. Started the water removal and drying. Nothing fancy just get your hands dirty and get the job done. Great results. Abraham kept me updated with the work. Definitely a company I would use again.
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Great locally family owned business. The other Servepro’s aren’t owned locally.
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Servpro East came through quickly. Called thinking my appointment would take a couple of weeks. Was promptly given an appointment that worked for me. The gentleman that came to do the work was very professional and explained to me the work before and after work was completed. He answered all my questions. If I ever have any more work for Servpro, will definitely without a doubt call Servpro East.