Constraction reviews in El Paso, Texas

My water heater flooded my house and I called Servepro to clean it up. Abraham and Joshua came and immediately started checking the damage and took control of awful situation. They came every morning for three days to check the progress of the multiple fans drying out my walls, floors and closets. They came and sprayed microbial fluids because my wife is extremely allergic to mold. They recommended a reconstruction company to come and repair my house. They are professional in every aspect of their work and I would recommend them to anyone in need of their services. Should I ever need them again, I’ll make them my first choice. Thanks again !!

The Marmolejo Team did an outstanding job! The turn around time was within 24 hrs from my initial contact . A detailed estimate was provided once the go ahead was given they did their best to get me in their schedule and were successful. We had a major leak under our sink due to improper installation of an RO system and we feared water -mold damage under the cabinets. This indeed turned out to be our situation. They had all necessary equipment and immediately started on the job. The removal of our cabinet set was done with great care trying to salvage what could be reused to keep my repair costs to a minimum as requested and they willingly complied. Mold was discovered in several areas and application of chemicals and equipment were posted in key areas. The work was done in one day leaving equipment only to dry out the affected area. My personal experience with this business was a positive one so therefore I can recommend them. If needed again I would definitely reach out to them!

ServPro was amazing to work with! The team came into my house and immediately assessed the water damage and kept me informed of the situation at all times. Abraham and ServPro team cares about their customers! I highly recommend ServPro!

Woow I’m so happy with this company they were super helpful from the office to the production people. They answered all my concerns and helped me with all the process from the beginning to the end. They always took my suggestion in consideration. I’m glad that I called them. I really recommended them. Thank you Abraham and his crew team.

Looking for a professional, informative, honest and cordial group, Servpro East El Paso is the business to call. From the start Abraham Marmolejo, the Project Manager, answered our questions and gave us his professional feedback. The timetable and scheduling was accommodating. The work was completed on time. The crew was respectful and clean. They work as a team. We recommend Servpro of East El Paso. Thanks again!

ServPro is a phenomenal company that really lives up to the true essence of their name! ServPro has the most awesome service, quality workmanship and fantastic pricing. Even more importantly is that the ServPro team cares about their customers. Iris is the best and I can't say enough great things about Abraham! He is simply amazing!

During a difficult time of unexpectedly seeing our house flood, Serve Pro was very helpful and responsive. Their crew came almost immediately, walked us through each process, and were respectful the entire time. I would recommend them to anyone going through a time like this. Thanks Serve Pro!

I called the office to get details on mold removal services and spoke to a lady named Iris. She went above and beyond, was extremely helpful. Abraham and his crew did an excellent job taking care of the mold. They were very professional and extremely clean. Worked in timely manner and did everything they said they were going to do. I will definitely use them again!

I needed help removing a shed, pallet and potentially treating mold beneath it. The ServPro team quickly provided an invoice, arrived on time, and provided an excellent service in less time than anticipated and below the estimated cost. They even cleaned the area before leaving. I was so grateful for their professionalism and assistance. I highly recommend them.

My water heater burst and Servpro came out to check the damage right away. I was so grateful for all their help in my hour of despair. They did a very good job - excellent. Thank you Abraham, Carlos, Juan, Alec and Alan!

My water heater ruptured overnight and ServPro was on site and starting the cleanup process within an hour of my notifying my insurance company the next morning. They were efficient, knowledgeable, courteous, and extremely responsive throughout the entire process of cleanup and drying that lasted several days. Highly recommend this company!

I experienced sewer water back up. Servpro team rapidly was on the job. Abraham explained the complete process where I could really understand. The water was extracted and the team of Abraham,Juan Martha,Peter and Jonathan all did an excellent job at getting the a messy job cleaned up.
All done in less than a week to include removing carpet, bathroom vanities,baseboard removal,door frame, drywall and of course Martha was so care with all my collectibles. The team did the best professional job ever. The site is clear of all trash. Once the contractor competes the rebuild part I'll be able to say it was like it never ever happened. I am a very satisfied customer.
Thanks to every. Customer service with Iris was outstanding.

These guys are a class-act. Everything from start to finish was done professionally, on time, and there was excellent communication throughout! My water heater flooded about 1/2 my home. It was Father's Day Sunday night around 9:30 pm, and they arrived in less than 30 minutes and started the job. I highly recommend SERVPRO of East El Paso for any emergency. Thanks guys!

Abraham was a great rep to deal with, very transparent and helpful through this process. Solid company, responded very fast the next day.

Servpro East was very professional and knowledgeable with the work they did for me. Abraham, Carlos and Alex were great to work with. They made the mold remediation process as painless as possible. Thank you!

Great service! I had an emergency Saturday afternoon, called Servpro, I was told they were short-handed but will round up a crew and head them my way. Within an hour, I received a phone call from Joshua, letting me knew he's on his way. Both Technicians Joshua and Alan provided great customer service. They were very professional and polite. They do a great job of communicating with you throughout the process as well. I would I highly recommend this company as well as the service technicians Joshua & Alan.

I had a water pipe bust. Half of my house was flooded. My insurance company referred us to ServicePro . I want to thank Abraham , Joshua, Jesse and all of their crew for such a quick response and cleanup. They started the water removal and drying right away. Abraham explained the whole process and kept me updated everyday. The crew was very professional and caring about my personal items. I would definitely refer and use them again.

I woke up on Monday morning to find my water heater had broken and my lower part of the house flooded. I called Servpro and they sent a team right away. Carlos and Juan got started right away. They really know what to do. They got the water cleaned up and set up machines to dry everything out. Thanks to them and their professional work I have very little damage to my home. It was a pleasure to have them working here. I would highly recommend them. Thank you Servpro!

When I had water coming in my window during a rain storm I was panicked. I thought there was a flood in my wall. I called and spoke to Victoria who took all the details and was prompt at making a plan for someone to come look at what was happening. It was great that even during the 4th 😁 they made sure I had the equipment promptly placed and drying out the space. They took care of details for my pets safety and made sure to stay in contact. I had Abraham, Carlos and Daniel all helping. Today Carlos and Daniel were so great with my dogs and made sure everything was completed in a timely and professional manner. Thank you guys for such a great job. I am so happy to have a great Holiday and Holiday weekend.

My elderly parents had a flood in their home, and Servpro was recommended by our insurance company. We were completely happy with with Abraham, the production manager, and his entire crew. The crew was very considerate, and very respectful. The project from the flood was taken care of in a timely manner. And all questions were answered at all times. When we called the service pro for anything, they answer quickly and got us answers very fast. We would recommend and use service pro again.

Can’t say enough about this team of professionals!! All, whom work here, from bottom all the way to top, are just simply amazing!!

Called them due to a pipe burst while family and I were on vacation. The call was made and within an 1.5 hours a team was at my house. The team stayed at my house for hours past midnight. Think they left a little after 2:30A.M.

Updates in the form of calls and text with pictures were made during and after the process. This calls and texts were vital for my wife’s and I peace of mind. We were able to enjoy the vacation without too much worry.

The whole team never stopped being professional and courteous. Didn’t worry about personal belonging. Abraham and crew assured that we were in great hands!

Hope I never have to experience an event like this but if I do-SERVPRO EAST is on my speed dial! Thank you SERVPRO family! Abraham, Jake, and the rest of the crew from the bottom of my families heart ♥️ thx u!