Constraction reviews in El Paso, Texas

Our experience with SERVPRO and especially Anthony Rivera (the crew chief assigned to our case) has been outstanding. Anthony has been very professional and detail focused taking great care to ensure that the best service is being provided. There have been multiple techs working with Anthony and they have all been great. Even though I hope to never have to work with SERVPRO again (don't want anything like this to happen again) our experience could not have been any better. Thank you for everything.

I had an excellent experience with Servpro, specifically Joshua, Armando, and Arnold, after my house flooded. They worked tirelessly to restore my home, putting in long hours and weekends to minimize damage. Their professionalism and communication made the process stress-free. Thanks to their hard work, my home looks as good! I highly recommend this team for any restoration needs. Thank you, Servpro!

My water heater exploded and flooded my house but Josh, Armando, and Arnold came to my house and took care of it. I applaud their expertise, professionalism, and respect they offered as they helped me through a difficult situation. I was oddly calm through this ordeal much to the credit of the support they provided. Highly recommend if you are in a bind!

What an awesome experience in the face of a disaster in my house. We had a pipe burst under the slab and we are so glad that State Farm has ServPro as their top, go-to service provider. The mitigation team showed up and got right to work. Joshua and his team, Arnold a tech that didn't seem to stop moving, along with Danny who was a temp but was definitely on board really made me feel like they had this under control! It's so good to see your house being taken care of amid the chaos of water coming through the tiles in the middle of the night. Thanks ServPro for your team. Great experience - Tommy A.

Workers showed up on time and did excellent work. Very easy to work with to get restoration started. Follow up has also been easy to get scheduled. Work still in progress and unable to rate charges.

They did an amazing job so professional and wonderful customer service , cleaned up after every job they did in my home never left a mess. I highly recommend them they really did great and made sure my walls and floor completely dried to prevent my home from getting any mold . Thank you so much Joe,Lance,Carlos,Arnold and Danny!!!

Carlos and his crew were on time, professional, informative, and His demeanor made things lighter during an inconvenient and uncomfortable situation.
Crew chiefs: Carlos Jimenez
Technician: Armando Nevarez, Jackie Ibarra

Christina was amazing! She worked so hard and was very professional along with Jackie. They were in Josh’s crew. We are so glad they are who we called when our house flooded. They knew what they were doing. Explained everything and took care of our belongings.

When my mom’s water heater broke and flooded the house,it was a terrible nightmare because they have so much stuff! When the insurance suggested I call Servpro I was happy to have an amazing staff of people promptly come to our rescue. Carlos Jimenez and Bobby Menchaca were the first employees I met and they had already done their homework on the house in route. Everyone has been so nice and professional- ensuring me they would take great care of my parent’s belongings. I seriously was afraid some of the packers might quit because it was an enormous task. But Julio Ortega, Cristina Alarcón, Armando Nevárez, Jacob Bañuelos , Joshua Esquivel , Jacob Márquez and Paul Coppinger all had the greatest attitudes and were respectful and hard working. I highly recommend these staff members of Servpro.

Lance T, Jacob B, Carlos J, and Armando N were very professional and helpful during a very stressful time for me. They made sure I understood every step of the water mitigation process. They showed up when they said they would. Thank you for your outstanding service.

Highly recommend Servpro! I had a water loss in my home during after hours and they responded quickly and professionally. Joshua and Armando arrived promptly, assessed the damage, and started the restoration process immediately. They kept me informed every step of the way, explaining everything in detail so I knew what to expect.

Crew Chief Joshua and Danny were very professional and informative about the work they were doing.
Answered all questions I had. Would recommend ServPro anytime.

Carlos Jimenez was exceptional throughout the dry out. Very attentive and detailed! Thanks, Daniel Navarrette

Water Heater broke when I was not home. Insurance authorized your company to clean up the moisture. Lance, Julio, Jacob, Christina, and Josh, were here and they were all professional, thorough, knowledgeable, respectful, patient, very well trained and worked as a team. Thank you for them And the service they provided. They answered all my questions, clearly. You have a good team there! Please have people call and leave message, or text first, so we can call them right back. Lance did answer my calls! Good Job!

I have had three major water leaks from the pipes in my attic and have experienced several different companies do work on my home. Servpro has been the absolute best experience! They’re so professional and thorough! I had a suspicion last time that there was mold present, but it was overlooked. Carlos and Cristina pulled all of the dry wall and insulation out of the affected areas and did in fact find mold. They’ve treated it in a way I’m confident in, they’ve taken care of my belongings and been respectful of my pets in the process. Amazing work!! I’m so happy they’re the ones working on my home this time around! Thank you Carlos, Cristina, and Armando for doing such an awesome job! I’m so grateful.

They mean business. Were on the scene immediately, tackled the the big issue we had instantly. Outcome was beyond satisfaction. Their expertise was well welcomed. Highly Recommended! (Like it never happened)

I recently had a significant water heater failure that resulted in flooding two bedrooms and my garage. In the midst of this stressful situation, SERVPRO came to our aid, and I am incredibly thankful for their exceptional service. Jacob M and his technician Arnold N were outstanding from start to finish.

From the moment they arrived, it was clear that they were highly skilled and professional. They quickly assessed the damage and immediately began working on a plan to mitigate the flooding. Their efficiency and attention to detail were impressive. They worked tirelessly, ensuring that every bit of water was removed and that the affected areas were thoroughly dried.

Jacob and Arnold were not only professional but also compassionate and understanding of the distress we were experiencing. They took the time to explain each step of the process, which helped ease our anxiety. Their dedication to their work and to helping us restore our home was evident in everything they did.

Thanks to their hard work and expertise, our home is now dry, clean, and back to normal. I cannot thank Jacob and Arnold enough for their outstanding service. SERVPRO truly went above and beyond, and I highly recommend them to anyone in need of restoration services. Thank you, Jacob and Arnold, for turning a difficult situation into a manageable one and for your exceptional service!

Happy New Year!

The team of crew chief Joshua and tech Jackie are very professional, polite. They explained the process would recommend to anyone dealing with water damages to their home.

Crew chief, Carlos Jimenez, and his team with Chad and Carlos have been such an amazing help! So knowledgeable and professional with the work on drying water damage and drywall repair.

Had such a great team take care of my house. Joshua and his crew, Armando and Cristian, did a fantastic job. They were very professional, knowledgeable, and able to answer all my questions. This was Joshua second time helping me out with my house and his has always response in a timely manner. I recommend Servpro to anyone. I am a big

Carlos Jimenez, crew chief along with Jackie Ibarra and Armando Nevarez did an excellent job assessing the water damage and preparing the areas for drying and cleaning the moisture areas. Thank you all for your courteous and professionalism during the work needed.