HVAC reviews in El Paso, Texas

Fast service installed by air conditioner quickly and efficiently

They came that same morning I called. Very prompt and professional

Outstanding service very professional service A+++

Got great fast service. They're very nice and respectful.

Great service. Great response time. Great communication. Happy I used them.

Top company, very knowledgeable and great customer service.

Great service and honest on what needed to done. Communicate every step to replace my Ac unit.

I used these guys before and they were good. But the last 2 weeks I called to get my AC serviced and both times they failed to show up.

Aaron was prompt and professional. He updated me with every step of what was going on. I would recommend their services to anyone.

From the beginning staff was friendly ,responsive.
My starting component was broken. Jose Salgado arrived and explained everything and fixed it quickly.

High quality service. They Called to inform when service tech would arrive. Very nice and professional. We are very pleased with the level of service from start to finish.

I do not recommend this company. I had them come to my house to have routine maintenance done. They wanted to overcharge me for maintenance that was not needed. This company was not honest hire at own risk.

Highly recommend this company! My furnace went out and did a great job at explaining what was going on, I truly appreciate their willingness to work with me and worked around my schedule.

Best in the city! I got my parents home all set up with Southwest Air Conditioning recently and they able to get everything done quickly and correctly. I would recommend them to anyone that needs their services! Thank you for all your help!

Great job. Efficient and reliable service. They made it an easy process from start to finish.

My issue with this company was that I was told there was a fee to come and check the A/C unit but if I decided to do the work they would deduct the "show up" fee from the total cost. So the show up fee was $85, I decided I would get the work done and called to ask how much the work would cost, I was told $450, I then asked if that was with the "show up" fee included and the female on the phone said, " oh, um $400". So at this point I lost all confidence in Southwest and decided not to do business with them.

About four weeks ago, I had my air conditioner checked out by Richard from Southwest Air. It was blowing hot air and he diagnosed it as my condenser motor being out. He gave me a price of $450 dollars for the part and labor, but would deduct $70 for the initial inspection. I agreed and had it installed on a Monday. Three days later, my AC started doing the same thing. I called Richard and he came on Thursday and told me that my compressor was not working. He stated the part was $850, but would take two weeks to get here. I felt he was just trouble shooting or trying to scam me! I decided to chalk up my losses and go elsewhere.

Richard is very reliable and provides the best service. I have referred him to many of my friends and family for their homes and businesses. Richard routinely comes out and performs maintenance on all of my properties and is very flexible when it comes to scheduling appointments.

They are very professional and did great work on installing our heater. Honest and trustworthy! I’ll definitely will call them again if needed. I highly recommend them.

Just wanted to give a shout out to Southwest Heating and Cooling Service! Had a different company out twice earlier this summer, still not working great. Finally called Southwest and the young man who came out was knowledgeable, polite and so well mannered! Everything works Great and we now have a reliable repairman❣ Thank you so very much!!!

Came out same day within two hours, and had the job completed in minutes. Very professional, came wearing masks/kept proper distancing, and explained/showed damage to part being replaced. Couldn’t be happier with the service provided by Southwest AC as the house now starts to cool down again!