HVAC reviews in El Paso, Texas

Richard Bernal was our technician. He provided us with excellent customer service. I hope he visits our home every single time. Thanks Richard!

Great company, they installed my refrigeration unit in a timely manner and were very friendly and professional. I would recommend to anyone for their service and knowledge.

I am very pleased with Aire Systems and the work they performed here at my house. This past spring they installed a refrigerated air unit here at my house and entire process was excellent. I highly recommend Aire Systems to anyone looking into getting a unit installed.

Had an amazing experience. The technician was very knowledgeable on my old unit and explained to me that I could get refrigerated air. I did it with very low interest and my monthly payment is under 65 dollars a month. It was the best decision I ever done.

I had my A/C converted to a refrigerated unit 5 years ago by this company. From the 5 different companies I interviewed, got quotes from and gathered information, Leo from Aire Sytems LLC. was the most knowledgeable and explained everything in detail. Aire Sytems LLC gave me a decent price, impressed me the most, and earned my business. Their after install yearly care and check up was on time and their team was professional. Only issue I’ve had with my unit in 5 years is a clogged condensate pump which I easily fixed. I highly recommend this company 👍🏽.

This company installed refrigeration system in my house in 2017, thorough, professional and very expensive job. I had just moved to this city and was referred to this business by my real estate agent, no complaints about the installation do far.
My problem with this business came this past July 2020. I called them to ask to send somebody to advice and give me a cost estimate to relocate one the thermostats to a different room/location. They said yes no problem, BUT they never revealed nor let me know when I made the appt, that they would charge me to give me a cost estimate. They claimed that the $85 charge was for the "diagnosis" their rep had 'performed" on the system. There was no diagnosis to be performed, I just said to the person, here's the thermostat, I want it in this room, can it be moved? He said yes, two options: run the wiring to that room or install a new thermostat with a wireless extra sensor installed at the new location.
I paid the rep the $85 and called the business office to complain about the charge, but they stuck to the "diagnosis performed excuse' and refused to refund my money.
Long story short, they made me pay for services I did not ask for.
I will not do business with this company again not recommend then to anyone.

Great service by your technician Alex on 7/17/2020. He was able to diagnose and fix a problem with our refrigeration unit. Also, we are very happy with our maintenance plan (great value!) and we definitely intend to renew it.

Julio came out today and was so professional and WAS ON TIME! We will be purchasing the preventative maintenance plan that he recommended. We have had two other people come out and take a look at our heater and they quote us an astronomical price for things we know are BS. Julio was honest and we will be doing business with Aire Systems. Also the customer service when we called in was great! Thank you guys!

Leo is professional, efficient, and considerate. He addressed all our questions and concerns regarding our new unit. Later, Julio came to our home to finish adding an adapter to our unit. He was also punctual and professional. I wouldn’t hesitate to use Aire Systems again. Thank you!

Thank you Alex for your outstanding support. Alex is an impressive technician, he diagnosed the problem before using any equipment. He then brought out some equipment to confirm his prediction. Even after confirming what was wrong with the unit, he tested for other possible causes of the problem to make sure the issue would not come back. My AC unit was freezing whenever I set the temperature to 80 degree or lower. This issues have been happening since the end of summer 2018. I had two companies try to fix the problem, but they were not able to fix the issue. After calling multiple companies, I was not able to find a same-day appointment. I am happy I decided to call Aire System LLC. When you call, ask for Alex and I am sure you will understand why he is such a great technician. He even took the time to explain to me the science behind what he was doing to give me the piece of mind that I was in good hand. Thank you for your superior support.

Very satisfied with the work done by this company. Techs are very knowledgeable and friendly. I got an appointment the very next day I called and they showed up when they said they would. I highly recommend Aire Systems LLC. Thank you for getting my AC unit up and running as quick as possible in this heat.

I was very satisfied with this company. Last week I got preventative maintenance service on my unit. The technician Javier called me to let me know he was on his way, he showed up right when he said he would. He checked my unit, tested the components, cleaned everything and then gave me a clear and concise update on my HVAC unit. The price for the service was fair, the service took less than an hour. It gave me such great peace of mind to know my unit was working in tip top shape. Thank you Aire Systems for your great loyalty to your customers.

Workers were extremely efficient and finished the job in one morning. Communication and professionalism was great between Leo and myself. High quality products used and my home feels so much better. They offer multiple options for units and financing is also available. Highly recommend this business!

Leo was VERY friendly, professional and knowledgeable. His staff is also very well trained and answered all our questions. When an issue arises his staff is very quick to rectify the problem. I highly recommend Aire Systems LLC for any A/C
related needs.

Where to even start? Some good friends of mine recommended this company and I am very glad. One of my rooftop AC units decided to quit on Sunday evening. And Monday was a holiday. Assuming you can even find HVAC folks to come out on a weekend or holiday, you're going to get an extra up charge for that. Not this company. I called a little bit after 8:00 a.m. and I was told I would have a technician between 1:00 and 3:00. Julio showed up at 1:00 on the dot. He diagnosed the problem quickly, was the capacitor, replaced it and even went and cleaned up the unit a bit with the garden hose. This company will accept payment by cash check or credit card and if you pay with credit card, there is not even the usual 3% surcharge that contractors tack on. The price was very reasonable. After 12 years, I think I finally found a reputable HVAC company to deal with.

I’ve been working with Aire Systems for a few years now with my Property Management company and they’ve been exceptional. Always provide quality work, detailed invoices, and fair pricing. Highly recommend.

Un exelente servicio muy amables y sobre todo hicieron un exelente trabajo y muy rápido muy muchas gracias

Excellent

Quick to respond, reliable, on time and very professional ⭐️⭐️⭐️⭐️⭐️

Exelent services, professional, knowledgeable; great customer service.

Owner is extremely helpful and knowledgeable. Goes out of his way to help customers.