HVAC reviews in El Paso, Texas

4.4 based on 2702 reviews Back to the listing
    5

    Excellent job by the next generation of professionals, which I appreciate. The team came out as requested and performed a routine maintenance winter service on my HVAC systems. Great job team. I’m looking forward to the next service this upcoming summer and please don’t lower these standards. Also, for those that are reading, please support your local veteran owned businesses. Thank you.

    V/r
    Ron

    5

    Have used anchor for several of my projects and they’ve been very reliable punctual and fast dealing with Arthur is very simple. He’s very communicative professional and knows what he’s doing. I will keep continue using them as my HVAC provider for my projects.

    5

    Highly recommend this company. Great service and fair pricing. They have taken care of my needs from day one. From answering your call to the final invoice very professional. Thank you Anchor Air!

    5

    Getting some VRF training, thanks Trane

    1

    I called with 2 questions and the operator hung up on me before I could ask.

    1

    Impossible to get any kind of answers from them! Don't waste your time. Go with another brand.

    1

    They make the units impossible to service, thech support is verry unhelpful. Do not buy from trane

    2

    In our six-year history with Trane's El Paso office, we have been tremendously disappointed. In the sales process, Trane overpromised and underdelivered. We are a non-profit organization (a church), so paying $160,000 for a Trane Chiller system was expensive for us, but we went with Trane because they promised the moon, and that they would be there to walk us through everything we needed and fix anything when we had difficulties. We perform all of the required routine maintenance, but now Trane tells us that since we don't pay them to do the maintenance (they are very expensive) it's our fault when something goes wrong--even though it has NEVER worked correctly or consistently since day one. Now we are financially committed to a system that frequently fails, mechanically, electronically, and with poor/expensive customer service. We would not reccomend Trane (at least the El Paso office) to any small or mid-sized business, unless you are prepared to pay hundreds of thousands of dollars on an ongoing basis and put up with frequent issues.

    1

    I’m fed up with a Trane van constantly parking in our residential area, sometimes even blocking our driveway. This is a residential neighborhood, not a storage lot for business vehicles. It’s incredibly inconsiderate, especially when we have guests over and there’s nowhere for them to park. Trane, keep your business trucks at your business premises. Stop disrupting our neighborhood!

    3

    Good

    5

    Good service!!!!!!!!😎

    5

    Friendly staff

    2

    Sucks to much attitude

    5

    Very helpful.

    5

    Rudy, great service.

    5

    N/A

    4

    Good prices on metal.

    5

    Very helpful people

    5

    Excellent Service &Excellent People

    5

    Rudy is a great cust service .

    5

    Best place for all of your HVAC needs!!