HVAC reviews in El Paso, Texas

4.4 based on 2702 reviews Back to the listing
    5

    This company is very professional. They came by the same day and within an hour had my refrigerated air working again. David explained the problem with details showed me where the problem was and the reason it happened. This company is trustworthy and they didn’t charge me a lot.

    5

    Excellent service by David. He was able to simplify technical jargon which made me as the consumer feel at ease. I would definitely recommend their services.

    5

    Appointment the same day, very professional with all the equipment you need, they explained everything to me in every detail, affordable price and very friendly. David is the best and I highly recommend him

    5

    Royal Refrigeration Services is THE BEST! I highly recommend them to anyone looking for top quality HVAC maintenance and repairs accomplished with a crew of knowledgeable, personable people. 5 STARS!

    5

    New customer here and just amazing had issue with my home unit they came same day technician tested everything found the problem quick explained the issue and what the component did replaced it quick and got my system back up and running and the cost was amazing did not over charge so my go to place for service and repairs and highly suggest everyone to the same awesome job and friendly service.

    5

    This company (gentleman) provided the absolute best service in AC, HVAC and system maintenance issue I’ve had in over 20 years. His level of professionalism, competence, and technical expertise allowed my family to have cold air in our home after multiple failed attempts by other companies especially over the hottest days in June thus far. I recommend this company without a doubt in the El Paso area. Customer satisfaction guaranteed!

    5

    Fast, friendly and affordable! Came and fixed my air the same day!! Highly recommend!!

    5

    David was knowledgeable and courteous. Fair prices and was able aquire the components to finish the job same day. 10/10 recommend 👍🏻

    5

    Very professional and fast. Very knowledgeable! Would highly recommend this company, they absolutely put their customers first. He explained everything to us in great detail which was very nice to understand what the problem was and how he fixed the issue. Please use them you will not regret it!

    5

    David was great! He explained everything he was doing in detail and showed me how to properly maintain the system. I would recommend his service and will be using them again. Thank you David!

    5

    Amazing job! They came the very next day and got my system up and running again quickly. Very polite and explained a lot of things to me about my system. The price was also great way less than I thought it would be.

    5

    I highly recommend Royal Refrigeration Services! Amazing customer service, honest, knowledgeable, and responsive. David walked me through everything he was going to do beforehand, and explained everything in detail. He did everything possible to make sure we were taken care of. We will be using this company for all of our HVAC needs!

    5

    Royal Refrigeration goes above and beyond their A+ ratings at the Better Business Bureau with exceptional customer service joined with reasonable rates, and professionalism. Without a doubt, trustworthiness and reliability at its best!!!

    5

    David and his partner just slipped me in to their already busy schedule as an emergency ac rescue ! And fixed my ac in matter of minutes, pricing was great for it being in short notice ! Thanks once again !

    5

    Good service, reasonable price, Mr Arias will found a room on his schedule to service you

    5

    Great work. He has been providing maintenance to our refrigerated air for years. Provides excellent customer service. Most importantly, he has diagnosed the issues with our unit. Thank you

    5

    8-15-22 Just wanted to update my review, best thing that could have happened to our family was finding this company and David the license technician and owner. What you get from local smaller companies is that the licensed technician goes to your home to make the repairs other companies just send you the workers that don't have the license but work under the licensed owner, David does not do that. Have recommended him to a friend and will keep recommending him. From the past companies used to service my ac unit he was one that made a repair there on the spot. Other companies just ignored it and didn't even mention the duct problem I had. Explained how my unit works and what his license number means. I will be using royal for my unit replacement purchase. Once installed I will post another review.

    5

    They came out within 1 hour after I called. They were clear about the issue with my air conditioner. Cost was explained before repairs began.

    5

    David performed annual A/C preventative maintenance on our system. He did an awesome job ! He was very thorough, and explained in great detail what was done. Highly recommend their service!

    5

    I highly recommend Royal Refrigeration Services. They delivered outstanding service, fair prices, and excellent customer service. David provided the needed services within one business day. He explained repairs, recommended maintenance, and cost estimates clearly and in detail; additionally, he answered every question I had to my satisfaction. David is very professional, polite, and respectful. I trust Royal Refrigeration Services, and so should you.

    5

    I highly recommend Royal Refrigeration services. I received outstanding service and excellent customer service for a great price. David took the time to explain everything in detail and went above and beyond to make sure my air conditioner is working properly. I will not use anyone else for my HVAC needs. 5 stars!