HVAC reviews in El Paso, Texas

4.4 based on 2702 reviews Back to the listing
    5

    Absolutely 5 stars! Honest people do exist! Thank you David for your help, when others told me I needed a whole new system, you started with the small fixes and that worked! extremely appreciative!

    5

    David with Royal Refrigeration is professional, knowledgeable and reliable. I will continue to contact him for all my HVAC needs. I recommend him 💯 and have advised my family to contact him will for EVERYTHING HVAC!
    Thank you David for all of your help and fair pricing!

    5

    Called and received a call back right away. Great, fast, efficient service-fixed my AC same day. David is very friendly and professional -will recommend

    5

    David is a really good and genuine guy. I called another company first to check out my AC unit because it wasn’t cooling the house.. luckily they didn’t pick up 2 times so I found David and called him right up and he was out at the house in about 2 hours.. he let me know straight up about the diagnosis fee and when he arrived he asked questions and explained to me things about the ac Unit.. he knew right off the bat it was a simple problem that didn’t need work. He educated me on the AC unit and what to do next. He let me know for something so simple he wasn’t going to charge me.. I guarantee any other company would have tried to sell me something or charge me the diagnostic fee.. for that he showed me he did care for the people he helps out..glad to say I found someone I can trust if I ever need assistance.

    5

    David was so amazing!!! Not only was he amazing but he has the best customer service, he was so knowledgeable and honest, I can’t thank you enough for coming over right away and helping us fix our ac issue, David got the ac working and I’m so thankful. I highly recommend David’s company for anyone that needs their ac fixed. Thank you again for everything

    5

    Very happy with the service provided by David. He was very responsive, courteous and knowledgeable, took the time to explain everything needed and being replaced/repaired. Will definitely call again and will recommend to others! A+ service!

    5

    David, the technician, was very knowledgeable and took time to explain everything that was going on with our ac system. He was super friendly and gave us several options that we could choose from, rather than just telling us what to do. He got our ac up and running better than it was before it broke down. Thank you David, you have made a customer for life.

    5

    David is a true life saver extremely professional and was willing to assist over the phone before coming out and running a diagnostic on our HVAC system failure. There repair prices are fair and better than any of the competitors in the El Paso area I HIGHLY RECOMMEND. He did not leave until the job was completed and also provided great feedback and also gave tips on how to keep the system running properly.

    5

    David was very professional and understanding. I had to rescheduled my appointment due to a personal matter and he was very understanding.

    Not only that, but his expertise was definitelt noticeable. My furnace was not working and not blowing hot air and he was able to get it fix in less than an hour. Had to replace the part and went in detail with the issues, prices and outcome.

    Definitely will recommend!

    5

    Royal Refrigeration Services came in to my apartment complex today. Williams Apts. David was the technician and just wanted to say he was very nice and extremely efficient. He checked everything and made sure there was no problem with any leaks for the Winter. Thank U David for the excellent service.

    5

    David did an excellent job on the maintenance that my system needed. Very knowledgeable and very friendly. I definitely recommend his services.

    5

    David was very professional and knowledgeable. He took time to explain everything he did during the service and to show me the results. If you need someone trustworthy and good at their job definitely give them a call!

    5

    David goes above and beyond for his customer. He is honest in what he does and we trusted him to make needed repairs. He was also the best price out of 4 other companies I called. Does an excellent job explaining things and takes photos of everything. He’s our HVAC guy for life !

    5

    If you are looking for good costumer services you are looking at the right business. My heater broke since last year and many people would come charge me and as soon as they would leave my heater would stop. So this time I decided to look and I read reviews and I came upon Royal Refrigeration where David answered came out to check what was going on. He explained and showed me the problem ordered the part that was broken and came back to fix my heater. He is very professional and caring and the best part is he gives good price for his service. Mr. David Arias thank you very much.

    5

    Extremely professional and the price for service was very reasonable. They walked me through their whole process and explained everything they charged for. Honest gentlemen and i will be using them from now on for service.

    5

    These guys are awesome. My air conditioner went out and David was able to fix it that same day. I then scheduled my very overdue maintenance and he did a great job. All of this at a very reasonable price. You've got a customer for life.

    5

    Fast and professional. My AC was fixed on the same day 👍🏼

    5

    They were able to diagnose and fix our hvac issue and made recommendations for the issue. Prompt and communicated well. Pricing was fair! Highly recommend!

    5

    Amazing company! Very reliable and honest services. David was beyond professional and helpful. He went out of his way to provide an excellent repair job. I highly recommend this business. Thank you so much.

    5

    I had a situation where my AC fan stopped turning. I called David with Royal Refrigeration Services and he was able to come same day to diagnose and resolve my issue. Royal Refrigeration Services went above and beyond my expectations. I was expecting just a capacitor replacement and quick inspection of my system but David also cleaned the coils and check the wiring on the evaporator and deep cleaned the outside condenser. My AC is working more efficiently due to David’s services. I highly recommend Royal Refrigeration Services all HVAC services and repairs.

    5

    David was amazing and did a great job! Communicated very well and answered all my questions and concerns! Would definitely recommend!