HVAC reviews in El Paso, Texas

4.4 based on 2702 reviews Back to the listing
    5

    Can’t say enough good things about this company! David has saved me two summers in a row now (3 times total so far) when my air conditioning stopped working. Each time he was incredibly helpful and professional in coming out. He’s quickly found the problem and fixed my air conditioning perfectly without any further issues. He’s always gone above and beyond, even coming out later in his schedule and accommodating an emergency. It’s hard knowing who to hire and trust these days but this company is the best in its category. Thank you again!

    1

    Was charged $330 for a motor and $58 for a contactor, I paid $$290 + $10 at Reeces for same parts. Charged 2 hours labor $320 when I did it myself in 30min. Overcharging keep away, do not recommend.

    5

    I will never ever use another company again! I had an outstanding experience with David from Royal Refrigeration Services. He went above and beyond by coming out after hours to help with my AC unit, and I couldn’t be more grateful. From the moment he arrived, David was incredibly kind, professional, and knowledgeable. He quickly diagnosed the issue, explained everything clearly, and got things running again in no time. It’s rare to come across someone so dedicated to their work and so genuinely caring about their customers. Thank you, David, for your excellent service—you truly saved the day!

    5

    David has worked on our systems twice and did a wonderful job! He is honest, professional, and very proficient with his craft. He truly did a great job, is very knowledgeable, and explained things thoroughly. I don’t usually leave reviews if I’m not impressed with someone’s work. (Or very unimpressed 😄)

    5

    Talk about answered prayers. I started having problems with my AC on Sunday evening. I found someone to come look at it and they cancelled. David was recommended to me and he came and fixed my air. He is honest, efficient but most of all kind.

    5

    Look no where else for your AC and heating services!
    David was professional, respectful, and very knowledgeable.
    He explained the service over the phone with detail and clarity. I was also able to get on the books very quickly.
    During the service he took the time to show me and explain to me what needed to be done.
    He was very transparent about the price, which was more than reasonable for all the labor being done.
    I will use no one else and would definitely recommend David to every homeowner.

    5

    Service quality and attention to detail if your looking for the best value for your dollar Quality Air Mechanical is your only choice

    5

    Nice and clean job. One day installation 💯 recommend thanks Quality air mechanical.

    5

    Good service with the installation of the refrigerated air.

    5

    They was very professional explaining all details, great price, and good service on time.

    5

    Fast and furious immediate response. Excellent service.

    5

    The technician attending was very professional, helpful, and was on time. Answered all questions to my satisfaction.

    5

    Very good service

    5

    Amazing service! I had a problem with my unit and they came immediately and fixed the problem! Definitely my GO TO ac company!

    1

    24 hours ago we called they said the repairman would be here at eight in the morning came at 3 PM today took the water pump the Unit it’s not actually cooling it’s at 77° room temperature so I would say poor customer service I personally called them in the office left them a message I let them know that my wife has cancer and as we speak she’s going through chemotherapy she had to leave to get her second dose of chemotherapy so I thought the unit might be working tonight the unit is only 20 days old I already have a issues I did all this to make her comfortable sitting in the house with a temperature of 80° is not comfortable Repair man said he might be here before nine or he will send someone to put a water pump on but who knows

    1

    Not very professional paid 5,000$ first time they put it in, it was not done right there was a leak that caused damage to my walls and now one unit is making weird noises had to turn the ac off and they won’t be able to come till Monday

    1

    I purchased a AC unit les than 2 years ago, the unit stopped working in the hottest days and have called quality air to fix it multiple times, the representatives always tell me they will show up the next day and they never do. Will be taking my business somewhere else.

    5

    Thank you Quality Air for my new air condition . What a difference it has made. I highly recommend this company to whomever is deciding to get a new air condition unit best prices in town and very professional thank you again

    5

    Good quality and fast service

    1

    After Poot installation done which pvc or copper water pipe ran thru attic instead it on top of roof it burst causing some several damages to garage walls & ceiling, 2 months of calling them and being advise someone will be out but never has been done. Next step is lawsuit…

    5

    Amazing service, fast / professional!! Highly recommended!