HVAC reviews in El Paso, Texas

4.4 based on 2702 reviews Back to the listing
    5

    Let me paint you the picture 106 degrees and the A/C conks out! Wife not happy kids not happy! Called Mister Jaime at 11 pm, by 3 pm the following afternoon A/C fixed! Wife and kids still not happy but that is a everyday occurrence!
    If you want amazing and professional service call Mister Jaime!!!!

    5

    AC and Heat would not work at all, so I called and JG heating and cooling came out within an hour and had it fixed within 30 minutes. Great quality work and communication with really affordable prices!

    5

    Very responsive and trustworthy! Came and fixed our ac same day. Highly recommend. Explained everything throughly to us as to what was wrong with our ac unit. Great pricing as well.

    5

    As a long time customer I am very satisfied with the service, the work was done in a timely manner and if I ever have questions or issues Jaime addresses them right away. I highly recommend JG Heating & Cooling to everyone.

    5

    AC for my 2nd floor was not operating properly, after struggling and having a “bigger company” come out 3 times and attempt repairs this month I decided to contact JG heating & cooling based on the good reviews. Trust me when I say you will not be disappointed in their services. Thank you for fixing our AC issues and explaining the process for repairs.

    5

    Josh and Jaime were very punctual for our scheduled appointment and fixed my AC in less than 30 mins. Definitely recommend

    5

    Wow, This company is responsive and competitive. They responded quickly and had our AC changed out within 24 hours. Jaime was very transparent in all communication and very customer service oriented.

    5

    Jaime was very responsive and eager to help. My unit had failed and he came out and fixed it (bad capacitor and a potential relay). Same day service with a great attitude.

    5

    Extremely honest, punctual, and genuine. Great service and willingness to work with what we wanted for our AC unit. Had about a 20 hour turnaround from free estimate to AC fixed!

    5

    Jaime was very professional, knowledgeable, friendly. He knows his stuff. I was so happy he fixed my heater so quickly, since it’s getting so cold at night. Thank you Jaime

    5

    J&G came promptly to our house, on time. He was knowledgeable and repaired the problem in 30 minutes. reasonable price and excellent service.

    5

    JG Heating and Cooling, owner Jaime Gonzalez came and serviced our 2 units today 4/19/24 and they were very professional and knowledgeable. Explained every step of the process and very friendly. Also they were on time for the appointment set. Highly recommend this person for your needs.

    5

    Had this company come give our home AC its yearly maintenance and they literally went above and beyond. Not only did they make sure everything looked good, but they helped us find an issue with poor airflow to our master bedroom that we had been struggling with since buying our home. It was night and day! Thanks to them this summer will be a lot better than last year! We are FOREVER grateful. — The Rodriguez

    5

    Jaime from JG Heating and Cooling was a total professional. He got on the 2 story townhouse and serviced my swamp cooler in very short time. He didn't try to upsell me a bunch of stuff I didn't need. I look forward to having him and his service, twice a year. Highly recommended.

    5

    Honest people. Was getting minor voltage surges from Google nest. Was advised to reach out to confirm it was or wasn’t my transformer. JG tested and inspected the entire system and transformer. Everything was reading fine. We think it was just coming from the grid as summer was just kicking off. Only charged me the inspection fee. Was completely honest and took their time. Thank you

    5

    Its getting cold., my furnice gave out- I called Jaime and he helped me that same day- What I thought was a major repair- turns out the furnice ignitor needed to be replaced. ( minor repair) . Jaime was professional, easy to talk too and gave a lot of insight to maintain a good furnice. Call JG heating and cooling -so happy I got their service

    5

    AC was running but not cooling. Jumped on the Nextdoor app and read many great reviews about Jaime at JG Heating & Cooling. Texted Jaime, 9:30 at night, not fully expecting a response until morning. Jaime texted back right away, said he could come by next day at 6p or right now on his way home!

    10 o’clock at night, Jaime shows up, he’s polite, professional, and clearly explains what happened and how to resolve / prevent. And when it comes time to pay - the cost is EXACTLY what was quoted (and quite reasonable).

    If you’re looking for an honest, reliable, and professional AC technician, Jaime’s definitely the guy. Absolutely planning to call him yearly for preventive maintenance.

    5

    Amazing work! I had previously had 2 other companies come out and look/work on my ac unit and my problem never resolved. They came out fixed the problem and did amazing work!

    5

    Called early Friday and appointment set for noon. Jaime arrived early and our AC unit was inspected and serviced in a short time. Reasonable price for quick service and very professional.

    5

    Mr. Jaime was very professional quick response, showed up diagnosed the issue and fixed it on the spot. He explained exactly what needed to be done, will definitely recommend to friends and family!! Thank You!!

    5

    Highly recommend! He fixed and checked my unit and corrected the mistakes of a previous company. He explained everything to me and showed me the status of my unit and where it needed to be at. He took the time to ensure he completed the job, unlike my last service company. He will be my ac guy from now on!