HVAC reviews in El Paso, Texas

4.4 based on 2702 reviews Back to the listing
    5

    I had a great experience with JG Heating and Cooling! They came out to diagnose a persistent issue with my breaker tripping and quickly identified that the original installer had pulled the HVAC wiring and caused tear, which caused corrosion and electrical faults over time.

    The technician was professional, knowledgeable, and honest about what was going on. They fixed the problem efficiently and explained everything in a way I could understand. It’s clear they take pride in their work and genuinely care about doing the job right.

    Highly recommend JG for anyone needing reliable and skilled HVAC service. I’ll definitely be calling them again for any future work!

    5

    First time working with this company and had a great experience. Thank you to Mario for providing great service. He was very knowledgeable and was able to answer all of my questions.

    1

    My brother was quoted over twelve hundred to fix his ac. I called a smaller company, and they charged him hundreds less to fix it the same day. Never again will i be using or recommending this company. Daylight robbery!

    5

    I have always used Kings Aire to inspect and service my units every spring and fall and I plan on always using them due to their professionalism and courtesy. One of their service techs David Walker is always very polite, knowledgeable and helpful with any questions we may have.

    And I would like to Complement Kings Aire for hiring such knowledgeable associates like David.

    Respectfully,
    Charles A Lopez, Jr.

    5

    Mario Espinoza is an awesome technician! He's extremely honest, highly proficient and very knowledgeable. We had noises from our HVAC that would make anyone believe they have a major issue; luckily, we got Mario who found the burnt wire---replaced it...and we are good to go.
    Thank you, Mario!

    5

    This is my 1st year with the 2xs a year maintenance service and I really like it. Trying to be proactive with my ac unit and kings aire makes it super easy. Their workers are respectful and answer all my questions. Will continue scheduling this service to avoid potential problems.

    5

    Very professional and courteous from the start. From those who answer the phone right to the technical aspects of it. I needed to have my maintenance done and so glad I chose Kings Air. Exceptional knowledge and they answer questions efficiently with precision. I feel comfortable and safe knowing the service was done right and with professionals I can trust. Chris and Dave did a great job and explained everything I need and making sure I understand everything being honest respectful, courteous, and professional. Thanks again for doing an outstanding job. Highly recommend.

    5

    Highly recommend! We were scheduled immediately with no run around, Mario was awesome he arrived promptly and fixed the issue easily. We had previously received a quote elsewhere that would have left us without ac for a few days in this 100 degree weather, but Mario was able to see what needed to be done and got it running and explained thoroughly. Prices were way better as well. Definitely sticking with Kings Aire for any and all repairs/maintenance!

    5

    I can always count on King’ s Aire to perform thorough service maintenance on our units. Mario the technician always arrives within the given window and calls to let us know he is on his way. Mario, takes the time to answer any questions that we have, he is very professional and efficient. Once again, I am rating King‘s aire with five stars because I am very satisfied the service.

    5

    We are very happy with the service that we have received from Kings Aire. Mario the technician was very professional and always explains everything to us. He even goes the extra mile to show us pictures of our A/C unit.

    5

    Very friendly over the phone, quick to come out here to service, and was very fast and efficient. Mario fixed my issue within 10 minutes and then took the time to explain what was happening and answered all of my questions. Thank you so much Kings Aire!!

    5

    Kings Aire has always been a dependable company. Today’s technician, Jesse, answered all my questions and is very knowledgeable. I highly recommend Kings Aire for any HVAC needs.

    5

    Very satisfied with the service! A thorough job done, and technician was very professional, prompt and courteous. Used Kings Aire for my daughter’s home as well, both times received excellent service.

    5

    Jesse was our service man this time. He has helped us before. He is very kind. Professional and helpful. He completed our conversion from heat to air in a very timely and professional manner. I definitely would recommend Kings Aire and Jesse.

    5

    David Walker is the best in the business! Honest and straightforward. Trust with them and no one else. Prices are reasonable.

    5

    This is our second time using Kings Aire to install an additional new unit. My husband and I are very pleased with the service. The technicians Cesar and Ricardo were very efficient and completed the installation in just a few hours. Very clean work! They also took the time to answer questions that my husband had. We definitely would recommend using this company.

    4

    They installed a mini split system in garage few years back and it wound up having leak in coils that I knew was not repairable but they charged a service call, Freon and install of Freon and never got back on possible warranty replacement or in offering estimate on install of new unit. Pursued other estimates and went with a local reputable company to replace. Found out that original install was not to code and no permits from city when it was installed by Kings Aire. Owner made contact and discussed and apologized for this experience and assured new ownership is once again reliable and dedicated now as when we used them 20 years ago for home a/c conversion. They went extra step and opted to refund the service call from when this occurred. I give credit for their concern and handling of this matter.

    5

    I Had to have my dad's furnace looked at it as it was not working suddenly. I called I after hours and the tech arrived within the hour! Wow! Tech was very nice and explained the problem and had my Dad's furnace up and running in no time. We will be calling you in the future for any needs. Thank you all!

    5

    Excellent service. David was very polite and professional. He took the time to explain everything that occurred during his diagnostic and patiently explained how my new thermostat works. I am grateful.

    5

    Technician Mario was excellent. Called prior to arrival and was thorough in our a/c preventative maintenance. Will continue to call on Kings Aire to service our a/c units.

    5

    Easy to schedule an appointment. On time and efficient. Kept.me.omformed of the repair progress. Convenient payment options.