HVAC reviews in Flower Mound, Texas
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I highly recommend Triple A! I have been with them for so many years and they are always wonderful to work with. The techs are knowledgeable and honest. When it finally was time to replace my 20 year old HVAC units, I did not hesitate to go through Triple A. Eddie and the entire crew were fantastic. They completed the new install of both units in about 3 hours! They cleaned up after themselves as if they had never been here. I ended up having an issue with one of the new thermostats, and they promptly came out to replace it. This is an amazing company, customer service and communication are top notch! I would never use anyone else!
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Great service. Was able to come out the day after I called for a leaking sink/garbage disposal. Replaced my leaking garbage disposal and at a fair price. Recommend them for sure!
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Dustin and Triple A have been the best group to work with! They care deeply for their customers and it’s so evident in their work. They’ve serviced both my personal home and business space, wouldn’t recommend anyone else!
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Triple A took care of a last minute emergency AC leak quickly and efficiently. They were contacted late in the evening one day, and was out the very next morning. Highly recommend!
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We had a drain backing up on a Friday night. Triple A came out arriving on time. The tech, Cody, was pleasant and explained the issue. Cody had the drain cleared in a short time. Great experience !
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Had a A/C system replaced. Triple A Heating, Plumbing, and A/C Repair did a fantastic job from start to finish. Trey was amazing to deal with, pricing was very reasonable, and the after install service was great. Would highly recommend
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Horrible install by another AC company. I called Lennox and they recommended Triple AAA AC. Adam was thorough efficient and explained in a way that I could understand. Thank you Adam and Triple A
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Cade and Jerry did a system check and found one item that needed attention. Pricing was good and their attention to detail was phenomenal.
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Very good experience. I was having heating problems with the new HVAC. He checked it out and found the problem quickly and made the adjustment. It worked right after that. Now it is working properly.
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We have had Triple A service since 2013 and never had a bad experience. The team members have always been friendly, courteous, and professional. When they make recommendations or maintenance, they do not push for commitment. We will always use Triple A and proud to be a member of the Triple A family.
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Great price on top rated equipment, expedited delivery and installation and quality, professional service from start to finish.
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Very sad experience.
THE GOOD: The tech, Trey, was timely, polite, and knowledgeable. He made me feel confident that his proposed solution would solve our problems and he graciously listened to me complain about how each AC tech tells me something different. After he left, I told my wife "Pretty sure we will be using them." They were $800 more than the lowest price we received, but the tech sold me on it despite the increased cost.
THE BAD: Just 2 days before I was going to finalize my decision (again, I had intended to hire them, I just needed to get my $$ in order because it was a $12k job and I was going to pay in cash), they emailed me a bill for $99 for "diagnostics." I called and asked why they charged me for their estimate, and was told it was because the call was initially logged as a repair request. No one told me of this charge ahead of time or I would have said no. Despite the fact that no actual diagnostic process took place and that no diagnostic info was ever give to me, they told me I would either need to pay the $99 because of how the call was initially logged from their end OR approve the larger job to waive the $99.
UPDATE: After this transpired, they reached out and refunded the $99. To their credit, They did it BEFORE they saw the 1-star review I left. I commend them for taking accountability and refunding the money. -
Recently had both our A/C and heating units replaced by Triple A team. From start to finish, we could not have asked for a better experience. We decided late on a Thursday night to inform Triple A we had chosen them over another bid we received. Triple A was $5000 less expensive than the other company and used higher rated equipment.
Triple A could not schedule us for the next day (Friday) but offered to bring 3 portable units to us to use until they could start work on Saturday. Installation of the portable units was very helpful and appreciated.
The Triple A team arrived on Saturday morning, on-time, and completed the installation of both systems, including new furnaces, by 3:30pm that afternoon. The team was professional and respectful during the installation process. They cleaned up so well you didn't even know they were onsite. Jerry followed up with system checkup 5 days after install and helped us redirect some airflow where we wanted it.
Our A/C units are working flawlessly.
There are a lot of highly rated A/C companies in the DFW area but we cannot recommend the Triple A team any higher!
You would be making a mistake if you didn't at least have Triple A A/C out for an estimate. Ask for Trey. -
David's service was excellent and he worked with me taking the time to explain the issue and allowed me to see the camera as he was inspecting the "main line". He provided steps that could be taken for other plumbing issues and the equipment he would use. David's mannerisms were friendly and professional. He's a good asset to your company.
What I don't like is the $89 advertisement of clearing the main drain. How do I know that it's not the main drain in our home but the drain from our home to the city piping? That makes your advertisement deceptive and misleading which questions any other marketing or discounts available.
David's took the time to explain the difference and typical home piping network within a home. -
We have been with Triple A for about 6 years and are extremely pleased with their service. We have a maintenance contract so they come out twice a year to give our furnaces and air conditioners a check up. We had them replace one of our a/c units about 3 years ago and that was also a good experience. The other unit is original to the house and near the end of its life expectancy so I cross my fingers every time they are here. The Triple A technicians are friendly, knowledgeable and listen to my concerns. Fair pricing, honest service. Definitely recommend!
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I’ve been a customer for about 10 years at the referral of my parents. Triple A has always fixed any HVAC concern in a timely and efficient manner! They explain what’s going on with the system and best courses of action. I just got a new system as it was the best option when comparing cost to fix versus replace and everything works great! Rooms are cool that were not previously! I truly appreciate the help of the service team and the installers! I highly recommend Triple A!
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I had a question about my thermostat. I wanted to know if it would support a remote sensor. Not only did they answer my question, they sent someone out to set it up for me. They went Way Above my expectations. They provide one year labor on their installations. Apparently this visit was included Thanks AAA
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Adam was professional, friendly, and a true expert. I signed up for their maintenance program because Adam is a great guy. He told me his company was family owned and good people. Happy to leave a five star review!
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Trey, was outstanding?He understood my needs and was very efficient.So I can understand him. Also going to put it in today and wait for payment 2 days.I praise the lord for that.
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David was great. Explained to me what needed to be done. Completed job quick and efficiently. Even stayed around to answer a few questions. Great experience.
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Jerry came out to perform regularly scheduled maintenance and as always did a great job. He is professional, personable, and consistant.