HVAC reviews in Fort Worth, Texas

He explained everything in excellent detail and answered all of my questions with a great deal of patience. He took the time to do this. Prior to initiating the work, he submitted a detailed written estimate to us for our consideration. Following the successful completion of the repair, our heating system is presently functioning in a satisfactory manner. I wholeheartedly endorse this!

Emergency repair saved the day!

This expert was able to fix a problem that was happening with my air conditioner after arriving on short notice and putting forth the effort to fix it. He was the epitome of both wisdom and compassion. Extraordinary quality of service!!

Working with this person was a pleasure since they were so well-organized, polite, and productive. The HVAC duct cleaning was carried out with great care, and the whole process went off without a hitch. I really suggest it!

Without delay, they scheduled an appointment for me. The professional quickly diagnosed and fixed the heating problem. Highly recommended!

He performed an excellent job maintaining our heating system. He was quite competent, kind, and professional. There's plenty of gratitude!

The technician was prompt, kind, and knowledgeable; he fixed the heater and gave me a detailed explanation of what was wrong. His demeanor was kind and welcoming. It comes highly suggested!

This specialist serviced the heating system at a reasonable fee. In addition to being prompt, he was also nice. I think you'll love it!

On time and ready to install the furnace. Their professionalism and hard work were much appreciated. Best service ever!

He was knowledgeable, friendly, and skilled. He came very away and fixed the furnace issue. I was ecstatic with his service!

If you are looking for an expert with the highest level of integrity please reach out to Luxe Air. Sami stepped up at a critical time when another company was trying to take advantage of my inlaws. Trying to sell them a system when there was only a slow leak in their coil. They inflated the price for the coil as well as the refrigerant to the tune of 11k to install new coil and refrigerant. Sami came out same day and said he could top off the refrigerant so that my inlaws would have air in their system and could stay in their own home while he ordered the new coil and could get it installed. The part was ordered and installed within the week to the tune of 3k. His knowledge and expertise is amazing, but his customer service is a 10 star!

Sami is the best! He cares about his clients and goes above and beyond to help. I had no AC on one of the hottest days of the year in Dallas. He showed up and fixed my AC and got it up and running quickly. I recommend him to my clients and use him myself. He is reliable and knowledgeable. In the past he has fixed things that other AC people have said can’t be fixed. If you haven’t tried him you should.

Not only did Sam come out same day, he went above and beyond repairing my clients AC compressor and condenser with diligent notes and explanation of service before performing. HIGHLY RECOMMEND!!!

Do not call any one else for your HVAC needs and only call Luxe Air! He immediately answered and was not prompted to a robot. I explained to him the issue I was having and quickly gave me a time he can come out to repair my thermostat. He stayed in constant communication with me throughout the day and was able to work out a time he would arrive to my home. He quickly diagnosed the issue and knew exactly what to do to repair it quickly. Please call Luxe Air for all your HVAC needs

I highly recommend Russell! I have known this family for a long time and h

The only reason I even had them out is because it's covered at 100% with our new home build. They make you call back to find out when they'll be there rather than any normal company that gives you a window of time. I've had them out 3 times now to fix an issue that should've never been an issue had they installed the unit and duct work correctly. Highly recommend finding a better comment to go with and not bothering with them or their rude office staff.

I’ve only used this company because my builder used them and it’s under warranty. I’ve had them out several times now in one year. Their quality is awful. They are very unprofessional. Many things found wrong on home inspections. They will fight you tooth and nail to deny things found and try to make you feel inadequate and wrong due to pride and laziness. The proof doesn’t lie. They hate when others inspect their work and find things. They tried to say I voided my warranty by having their work inspected! An inspection is an inspection, it is not service and it doesn’t void a warranty.

I waited several weeks for today’s warranty inspection/repair and took of work/ cleared the day from important appointments. The tech stormed out after I explained his unprofessionalism and rude remarks were being recorded. He wouldn’t even look at the punch list given to him by the builder.

My two units do not produce the same temperature results, my ducting is not sized right, their is an abnormal smell only when the heat is started (not like the typical burn off smell- one that makes me dizzy and sick), the drip pans were not centered under the unit which could’ve led to attic flooding, the emergency condensate lines were installed backwards and water was constantly dripping, emergency drip lines are placed hard to view where you can’t see if there is an issue, the ducting isn’t correctly sealed in the ceiling and the blown insulation comes through the venting making me sick, an air return was blowing instead of sucking due to not being properly sealed, etc. The list could go on.

I highly recommend to never use this company.

Mike was great, we finally may have a cool bedroom! Just know if a technical issue, schedule way before 5, tech support leaves. We have to reschedule for a broken thermostat in another bedroom due to support gone after 5

Worst customer service! My AC was broken (I thought). They couldn't come out for a week so I found another company that came out same day only to learn that Hagar was the cause of my AC to not work. The last technician didn't secure the panels and the unit shut off as safety precaution. Then they didn't show for the scheduled appt. When I tried to reschedule they were rude and claimed I owed a $90 service call.

Great company. I needed my HVAC system replaced. From the start the sales person took their time and answered all my questions about what systems they sold and did a comparison of features each had. They did not pressure me into making a decision or make numerous phone calls after giving quote pressuring me to choose them as my installer. The crew that installed the unit was awesome. They worked fast and efficient and showed respect for my property. If I had to complain about anything; I would have like a little training on the new thermostat in person, however I called and asked my questions and all questions were answered.

Great experience with George and Rudy. Awesome deal, top tier equipment, and super clean installation. The city inspector even commented that he only lets Arthur Hagar heating and air work on his own home. I couldn't be happier! They also did the original install on my house when it was new in 1999, and that system was still running great when I had it replaced for this higher efficiency heat pump.