Water Damage Restoration reviews in Fort Worth, Texas

ServPro promptly showed up & did their job efficiently. Spent 5-7 days making sure all was dried before removing their equipment. Their crew was knowledgeable, considerate, and your did their job in s timely manner.

The ServePro team came to my house to clean out the ducts and vents for my HVAC system. They did a great job of cleaning them, with no mess in my house. They were in and out in a reasonable amount of time and the cost was great. I would recommend their duct cleaning services to anyone. You have no idea how much dust and allergens can build up inside your ductwork in your home!

These guys were the great! They showed up within an hour and were really professional and got right to work on getting the water out of my house after our hot water heater flooded our garage and kitchen. I would highly recommend them. Everyone that I dealt with was kind and helpful.

This Servpro did an excellent job cleaning our floors in preparation to put our home on the market. They brought the dead carpet back to life and cleaned the formerly white grout so it looked good as new. White grout is so hard to clean! Workers were super professional and the prices were fair.

Servpro employees are very professional and knowledgeable. It was a pleasure doing business with this company. Chelsea, Office Manager kept in contact with us during the whole process. Curt in service was a pleasure to work with. He is very personable & takes his job seriously. We highly recommend Servpro. We will contact them in the future should we ever need cleanup again.

Sherry Martin
Office Manager
Marvel Communications Co., Inc.

The gentlemen at ServPro of Northeast Ft Worth are simply the best around. Very professional. They were on time and made sure my family was safe. I had some mold around an air vent. They not only cleaned it up but checked the air in my home. AAA+

The team at Servpro came out and helped my family when our house flooded due to a dish washer. Misti was awesome and Chelsea really helped us deal with insurance and the damage from the water in our house. I appreciated their professionalism and making a hard situation much easier to deal with.

This group was excellent to work with. After reading plenty of negative reviews, I was very skeptical of utilizing Servpro. The initial discussions I presented them with my concerns and issues. They were very understanding and under the agreement that nothing would begin or move forward until my insurance approved. Servpro understood and even recommended a 3-way call with insurance. During the mitigation process my insurance sent out a second adjuster. It took the insurance 2 months from completion date to approve Servpro's billing. Servpro never once complained or raised the concern of rushing payment status.

Aaron is amazing, he takes great care of his customers and their properties. If you need anything from a carpet clean to a total flood/fire/mold clean up I would highly recommend Aaron and his team! I will certainly be using them again.

The 1st floor of our office flooded. We used ServPro for everything and they were AMAZING!!! They did a wonderful job and we couldn't be happier. The whole team was a pleasure. I hope that I never have a major flood in my office but if I do.....ServPro will be my first call.

Quick, clean up was immaculate, fantastic Customer Service! I will definitely call them for all my Servpro needs! Great job guys!

We had a dish washer hose burst in our kitchen and flood our house while away on a vacation. We called Servpro of Northeast Fort Worth, and they arrived within an hour of our call. The guys were very nice and walked us through the process. Very helpful and got us on our feet within days! I would use them again.

5 Stars for great customer service and great work ... the company sent representatives that were very knowledgeable in there work that need to be done to our home to help clean up water damage from a recent tornado. The gentleman immediately went to work explained fully what need to occur and they worked diligently to complete the work. Thank you for sending worker bees who not only were nice but very respectful of or home and did a great job cleaning up the water damage to our ceiling and walls ...Job well done

I contacted ServPro in order to clean up a lingering smell in a house I had purchased. I don’t know what the smell was, but it was REALLY BAD and was throughout the entire home. Aaron came out that day and told me my options. He was extremely knowledgeable and professional. One week later, he and his crew had finished and the house no longer smells. I highly recommend Aaron and his team. If I ever need to call someone for help, he is the person I am calling! Thank you for turning a smelly house into a beautiful home.

We called Servpro for mitigation after we had a toilet flood. Aaron and his team came by and helped us through the process with our insurance. Aaron and his team were very professional as was everyone at this Servpro location! We highly recommend!

Great people, excellent workmanship! I chose Servpro of Northeast Ft Worth after a water pipe issue and they not only did a great job making sure my house was dried out but also took care of all my home improvements needs. The guys were always punctual and professional, including the one time I called their office. Thank you Servpro Northeast Ft Worth for helping my family. I will only use you going forward and will refer all my friends and family.

We had a life event that needed restoration. Watauga Police Dept recommended ServPro. They were able to get out in 30 minutes to assess the damage and start the next day. They were also by far the most reasonably priced (by thousands)!
The office staff is honestly the most caring and responsive people I've dealt with in my almost 40 years. Thanks guys for making this difficult event slightly better.

Because of the exemplary service we received a few years ago, ServPro was our first choice for carpet cleaning following a renovation. Albert provided excellent customer service in scheduling to meet our immediate needs. The Team was very professional, thoroughly explained their cleaning process, carefully moved furniture and were detail oriented in completing the job. They also came prepared to meet all Covid safety standards. Additionally, each team member was so nice to work with. Their professional efforts and expertise exceeded all expectations. Thank you for an excellent job! Lastly, we found ServPro to be competitively priced. Albert was wonderful in adjusting cost based on feedback from the Team after arriving onsite.

After dealing with hurricane laura devastation. I am pleased I called servpro for my water damage and mold remediation. Albert was very friendly. professional, and informative. He went through the whole process with me as this was my first time dealing with storm damage to my home. Albert and Martha made frequent calls to check on how things were going to make sure I was pleased. His project manager Dylan was also very friendly, professional, and informative. He would always tell me what they were doing inside my home to keep me updated. They worked well with my insurance company. These guys are very compassionate about their job and their goal is to keep their customers happy and satisfied with their work. After hearing horror stories on the local servpro in my area, I was skeptical about hiring them, but they did not disappoint me. I know who I will hire if this happens again. Thanks for a job well done!! I highly recommend their services.

We had a water leak due to an ice maker line break that affected a good portion of our kitchen. Our insurance company recommended we call Servpro of Northeast Ft. Worth. The crew arrived in a very timely manner and were very helpful with explaining the process and options we had available to us to remedy the situation. Kurt, Jake and Dillon immediately began extracting the water that had penetrated below the hardwood flooring and begin drying the wet material so mold would not grow. They came back every day to check to make sure everything was drying properly, I was impressed with how technical the process was. The entire process from beginning to end was handled professionally and efficiently. Kurt was very patient with all of the questions we had. They're office handled all of the billing with the insurance company which was a big help since we are out of town a lot. If we ever have a situation like this again (hope not) we will be calling Servpro of Northeast Fort Worth.

Vincent and Louis did a great job with our duct cleaning. They were very professional and represented the company to the highest of standard. I would use ServePro of Northeast Ft. Worth again. Their customer service is first class. They really care about their customers time and deliver quality service.