Water Damage Restoration reviews in Fort Worth, Texas

4.9 based on 485 reviews Back to the listing
    5

    Third time I've used this specific franchise. Crew was prompt and professional. Thanks to Aaron, Kurt, and Cam for getting me taken care of. Kurt is an experienced technician and exceeded expectations throughout the entire process. They were efficient and helped get my home back in order. I appreciate the first rate service and attention to detail provided by the team. I highly recommend this company to anyone in need of service in their home or business.

    5

    This Servpro was very easy to work with. They were always available when I had questions about the mitigation process. The owners Albert and Josie made me feel very comfortable and at ease knowing that I had the best workers helping my family in my time of need. Hands down the best customer service!

    5

    Amazing experience! Aaron and the entire team were professional, honest and patient with all of my questions and concerns when I had a water leak in my kitchen. Highly recommend.

    5

    We had used Servpro before and were very happy with the results. So when our toilet line broke and flooded our house we knew to call Servpro again. These guys did a fantastic job of cleaning up the water, walking us through the insurance process, and literally making a stressful situation calm. Misti and her team of helpers were professional and honest. I would recommend these guys to anyone.

    5

    Aaron and his staff are incredible!!! The crew came out to my rental because of the lingering cigarette smell from my previous tenants. The ozone generator is as good as it sounds, no more smell, all credit to them for their expertise. I even waited a few days before I wrote this just to make sure! The ducts were also cleaned, my new tenants and I highly recommend this professional group!!

    5

    Servpro of Northeast Fort Worth worked on restoring our home during 2 flooding incidents and a bad leak. They were always right there first thing and made us a priority. There was good communication and the owner was always willing to resolve any issues that arose during the process. I would use them again.

    5

    I wanna thank Albert and Aaron and the rest of The Servpro team for helping us in our panic of what to do. They took the frustration and stress out of our unexpected water leak my family and I don’t know how to thank you enough

    5

    ServPro is definitely a great company! I like that they do remediation and reconstruction all in one. I had a ac water leak and they acted quickly and got it dried up, installed new floors, and painted the walls. My house looks brand new! Mr. Clifton Board is friendly and professional and will get any insurance estimate conflicts resolved. They go above and beyond the fall of duty for their customers!!

    5

    We needed our carpet cleaned so my wife called Servpro and they did an amazing job. They are recently under new management and we were very pleased with them, Jose and Josie listened to our concerns and made sure we were taken care of. Their team is also amazing, very nice and professional. Our carpet looks and smells amazing! We would highly recommend SERVPRO to all of our friends and family. Thank you guys again for the outstanding work!
    -Dennis

    5

    Servpro was great! The entire staff was incredibly friendly and professional. They were thorough and knowledgeable about our water damage and got the job done quickly. We got a couple of quotes and ended up paying a little more but they were well worth the money because they came every day to check the equipment and the progress and found more water damage than the other company. I would absolutely recommend them.

    5

    I worked with Vicki & Albert at ServePro Northeast ft worth. My business is property management, (Clear Direction Real Estate, to provide legitimacy of review) we needed some input that they did not need to invest the time or resources into, but without question they quickly (in 24 business hours) got us the info we needed. They really are ready, willing and able to serve. This is how everyone in business should serve the public. My team and my client can't thank you enough for your willingness to provide value, even though in this particular case there was nothing in it for you.
    You will be our real estate brokerage first call for these services in the future. Thank you for your kindness and help.

    5

    We had major water damage at a property. ServPro took care of the remediation and reconstruction for us. I can't say enough positive things about this group. They showed up initially very quickly to start the remediation process. They took care of dealing with the insurance company for me, which if you have ever had a claim, you know can be a real hassle. They did an outstanding job on the reconstruction. Took care of some additional issues that were not part of the damage without nickel and diming me as well, one of which was a plumbing issue with the main water line. I've never dealt with a construction company that was so easy to deal with and so communicative. I love that when you call the office you actually get to talk to someone instead of a voice mail. Special thanks to Aaron and Albert, and a BIG shout out to Viki in the office. Look forward to doing business with you in the future, hopefully on non water damage related issues.

    5

    Giving props to this company and staff. Our technician, Beau Andrews w/Servpro was very professional, knowledgeable, hard working and reliable. He did his job above and beyond what was expected of him. I will be a repeat customer and a source of reference because of this experience. 👍

    5

    Wish there were more than five stars to give Albert and his team! They kept me updated every morning every morning, helped with insurance issues and went above and beyond to get our house back to normal after it flooded. They are the absolute best in the business!!

    5

    Aaron and his awesome team at ServPro are the best when it comes to fire/flood restoration, mold remediation, duct cleaning and more! If you haven't seen the green trucks, commercials or heard of them before, be sure to give them a look on Facebook and Google, the reviews speak for themselves and their work is top notch. Highly recommended!

    5

    Servpro was great during all stages of our recent mitigation and restoration. They responded quickly and kept the progress going smoothly. The ceiling was torn out and replaced after a leak and the hardwood floors were saved. Many thanks to all involved for the quality workmanship and service - Aaron and Albert and their crews, and Martha and Vicky in the office.

    5

    It was a great experience working with Jose Galarza from Servpro. He reached out to our company for a project that needed to be done and the process went smoothly. Hope we have the opportunity to work with Jose on other projects.

    5

    I was pleased with the work Adam and his team did for mold remediation and water damage in my mother's house. Would recommend.

    5

    Jose Machado was so helpful. He was very responsive and on time. Anything I needed from him and his team they did. They got in so quick and finished the job on time!

    5

    Stephanie and her crew did an amazing job. They worked great as a team.
    The kids were so happy to see them come to work each day they were here working.

    5

    Fabiola Naranjo, Elijah, Luis and Yessika
    Did a wonderful job packing our things. The team is very kind and respectful. I highly recommend ServPro.