Reviews of local pros in Georgetown, Texas

Tim is amazing! I called when our AC started overflowing and he walked me through how to fix it over the phone AND even offered to come help me within 15 min as it was a minor fix. I would recommend this company to anyone as it’s hard to find folks not just trying to make a buck these days! Thanks Tim and team for helping today.

We recently bought a home, and noticed the AC was struggling to cool as well as it should. Our realtor recommended Express as he has several dealings with them in the past, so we figured we'd give them a shot.

They were able to get a technician (Tana) out the same day to take a look, he took his time, was knowledgeable, answered all the silly questions I had and made recommendations to improve my AC within my budget, and he even corrected a few problems at no charge just because they were easy quality of life fixes.

Out of several companies who came out, Express was the only one that identified the work that needed to be done, didn't try to upsell me on equipment or services I didn't need. I was provided a quick and easy to understand bid for the work he recommended, and a few days later, they were out doing the job.

We couldn't be happier with the services they provided, my house is being cooled 100% better, the end price for the job was spot on with his estimate for the work.

We're so happy with the work they did, we just contacted them again for insulation work for the attic, and I'm sure they will again provide us with a fair price and quality service.

i was in need of a reliable unit to cool down my garage. john came out to give me a quote. he was very informative and transparent about what i needed. my tech was Tana and his customer service, knowledge, and professionalism was downright impressive. my experience from start to finish was excellent. highly recommend these guys for honest, reliable work.

Outstanding services as always. Had my heating failing and, within a business day, HVAC had a technician repairing the failing system and providing preventive maintenance to the other one. I’ve been a long time customer, and I’ll continue to be for the foreseeable future.

When I called them they were at my home in less than 10 minutes to assess the situation. Tim and his guys went above and beyond to replace my HVAC as quickly as possible. They were very professional and courteous. I highly recommend them!!

Tim is amazing! my husband and I have been in a pickle with no cool air for the past two months in one of the hottest summers on record. Tim and his team have jumped right in to help us find a solution where other companies have missed. Most importantly Express HVAC has treated us like valued human beings and made sure we had some reprieve while we figure out all our options moving forward. I am impressed how they are not rushing us to make an extensive and expensive replacement but encouraging us to walk with patience while we figure out the full reason our system is/was failing. Trust in service providers is such a valuable commodity. I fully trust the level of care we are receiving. Thank you.

We had our HVAC system checked, as it is almost 3 years old. Two very well trained technicians reassured us all is working as designed. Fair pricing, and easy to schedule. We recently had a blower failure, on 11/24 the tech. diagnosed the problem. Lennox warranted the fan and installed the replacement today, 11/27! Great service!!

Express HVAC came to service my AC units and did a great job. The tech found an issue and fixed it without gouging my eyes out with a cost. Was simple and included with the visit. Usually ac companys will try but not this one!

Our heating system is not keeping up with the cold. Up on calling in within 3 hours we had a service take here named Jason was very friendly and extremely knowledgeable has diagnosed the issues and needs to order parts to repair the issue. He did show me how to do a few workarounds to get some heat in the house so that we can stay warm long enough to get the parts in and installed. All in all Jason was great

I've used these guys a number of times when I've had HVAC issues. They are quick to respond, are able to quickly diagnose the issue and are reasonably priced for the incredible service they provide. I don't hesitate to refer them to my friends and neighbors.

Fast friendly knowledgeable service.The maintenance service plan is a no brainer for us. We are always so confident with the service we receive from Express HVAC.

Express sent Wayne out to do a routine service to our two units but I had noticed our fan motor bearing going out and it gave out just before he arrived so lucky timing. He was able get one and install it within an hour and had it running

Express HVAC is superb! They’re timely, thorough and get the job done. Never had a complaint and do a great job with the quarterly servicing.

We have used Express HVAC for three years now. From Tim the owner to Cristal and Tana who have moved on, to John one of the current HVAC technicians, we have had nothing but the most professional and caring service. I couldn't have asked for better HVAC company! They have always addressed all my questions and concerns. They are highly knowledgeable and informed and work on getting the best price available for any thing needed. We had an entire system replaced 2 years ago and they worked with our insurance company and did an amazing job! John has been out for our fall and our spring tune up, and prior to that came and cleaned out our blocked condensate line. He is very respectful, considerate, friendly and professional, answers all questions thoroughly and is very knowledgeable. I'm very grateful and happy with Express HVAC!

Tech was highly skilled. Took the time to trace out the freon leak. Fixed and charged. I had not realized how the performance had degraded. Like a new system again. Great job!!!

I was able to make an appointment on the date and at the time I needed. The technician did showed up on time. The technician was supposed to call 30 mins prior to coming and he did not. Once he arrived at my house he rang the doorbell and just looked at me. He didn't say who he was or how he could help. I had to ask and then explain. The price of the service call and per pound of refrigerant was insanely high. I asked for a quote to fix the AC and never received one. He said he would send it that day and it's been a few days now. I randomly called other companies in the area and this company was by far the most expensive. I called to ask why and the lady said she would talk to the owner and call me back by 4pm that day. It's been a few days and no response. I would not recommend this company due to the cost, lack of response if you have an issue, and lack of professionalism.
Update: After multiple calls, the owner called me back. He said I wasn't charged correctly. The technician should have told me the amount of refrigerant that was needed and the cost prior to performing the work. The owner was going to personally look at the outside unit and refund me $100. He was supposed to call me back and give a quote on fixing the leak. He did refund $100, but he never called back. I didn't receive the quote and it's been another week or more.
I would change my review to be more positive but they continue to not do everything they say.

Our technician Wayne was awesome - personable, professional, & efficient. Another example of the great people at Express! Consistently impressed!

Awesome AC service - dependable and honest. Been using them for years. Great repairs and exemplary emergency response.

The technician and office Lady were fantastic. They were helpful and answered right away. It’s hard to find a company that picks up the phone to start with, and even more difficult to find someone that is going to do what’s best for the client. Thank you guys for your help, I will def send clients when I have them or need something. Thank you.

Great and friendly service that showed up on time and completed the job quickly to get us back up and running!!!! Awesome communication, I would Highly recommend them for any AC/Heating need.

I contacted Express HVAC because my 90 year old mother in law didn’t have any heat and they got a service tech to her house before 8:30 am and fixed the problem. They are great and I will not hesitate to call them again. Great Company.