Reviews of local pros in Georgetown, Texas
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Matt and Jensen were both an enormous help in getting my AC working again. Highly recommended.
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Great service above and beyond best describes Jensen and his team. If you are needing assistance with your home I highly recommend the team at McCullough Heating and Air Conditioning in Georgetown. While nobody wants to have to replace their HVAC, this service is top notch. Jensen made improvements to the house and Mike and Bryce are true professionals. Love this team!
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Matthew was super knowledgeable and did everything possible to answer all our questions thoroughly. We highly recommend this company. The pricing was fair and the explanation of what was needed was given in detail along with our options. They were able to get us an appointment on the same day during their busiest season.
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Matt once again showed great customer service and product knowledge. It's a pleasure to work with him
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Matt was great! Honest, found the issue and had it taken care of asap. I highly recommend McCullough!
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I’m always happy to have Matt as our Service Technician. He is knowledgeable and efficient.
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McCullough Heating and Air Conditioning is the best. From scheduling an appointment to service rendered, the process is seamless. So thankful I found them!
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Matt was wonderful. Came in, diagnosed the problem, a faulty capacitor. He had the replacement in the van. Then he told me the cost of the part and visit. I was expecting another zero on the bill. I was very pleased with the whole experience.
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Jensen came to my house after hours because my AC was blowing hot, he tuned it up and addressed all issues. AC is blowing cold. I will absolutely call McCullough for all my AC needs next time. Top notch!
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I am so, so very happy with McCullough Heating & Air Conditioning in Georgetown, Texas and your company's whole process from your scheduling phone receptionist to your a/c technician! It was all so great! I was serviced in the same day that I finally called. (I really was not expecting that! I thought I was going to have to wait days and days to get seen!) I like the service charge idea of $79. if nothing wrong is found and I can understand the extra $50. service charge on extended hours service. The billing and invoicing ended up being very user friendly and efficient. I am so thankful for you all! I will be recommending you to my boss! I will be recommending you to my church, FB, and all of the friends and acquaintances that I can think of!!!!
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We had a wonderful experience with McCullough replacing our ac unit. They were quick to come out and look at the problem and then set up a time to come and do the work. Jensen and the technicians were very friendly, they took the time to explain everything they were doing. They used drop cloths to protect our floors and replaced the whole system very quickly. Their communication throughout the process was great. I would definitely recommend them!
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Matt showed up on time for our service appointment, and called beforehand to give me an ETA for his arrival. He was courteous, professional, and he answered a few questions I had about our system in detail. He was able to complete the service promptly and confirm that everything was working perfectly. I would highly recommend McCullough for AC/Heating needs, and I can certainly vouch for Matt given our experience with him.
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Great service, great rates. Matthew Downing and his partner were fantastic. Professional and efficient
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My AC was not cooling properly, impressed by McCulloch’s advertisements, I called for a diagnostic evaluation of my unit. Jensen Sexton came to my house on Monday in response to my request. He is just the nicest person and I immediately had confidence in his diagnosis and his analysis of the issues with my AC. He took plenty of time to answer my questions and was very knowledgeable of my needs. I decided to explore the possibility of a new unit and he immediately created 3 replacement proposals.
My new unit was installed today, Thursday, 3 days later. Jensen, Michael, and Bryson arrived on time and got right to work. The installation and cleanup was done in a professional manner. I am very happy with their service and highly recommend them. -
Of coarse the in this Texas heat my AC goes out. I call McCullough and immediately get through to make a service call appointment. They came out the very next morning. I had the pleasure of meeting Matt the service tech. He quickly got to action reviewing all components, inside, attic, and outside. Diagnosed the problem, fixed the problem, and cleaned up the AC unit. He gave education about what he was doing as well and some recommendations to prevent any further issues. It was a pleasant interaction after the pain of loosing cold AC! Thank you!
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When the tech came to service my new (less than one-year old) unit I called his attention to the fact that the condenser unit outside. Was making a clunking sound when it shut down. He said he heard it also and had recorded it. He was going to send it to someone in he office and get their opinion and someone would contact me to discuss it. I have not heard from anyone even after I called to ask about it!
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This is the best AC Company in Georgetown. They are fast and reliable, the prices are extremely reasonable, and the technicians are the nicest in the business. I appreciate how knowledgeable they are and how quickly they can solve your issues. I’ve had two emergencies over the last year, including one that caused a water leak in my attic and they were able to come within the same day (weekday) or on a Sunday to root cause and fix. Jensen is extremely knowledgeable and such a nice person, transparent with pricing. You never feel like you’re being taken advantage of like with other companies. Highly recommend.
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McCullough & technician Matthew Downing are the best!
My cooling unit stopped yesterday on the hottest day of hottest month of the year.
I had to spend $500 for 2 portable units for the evening.
Matthew arrived AM, identified the issue and as always, communicated the findings to me.
McCullough will confirm that Matthew is my preferred tech and I specifically request him for problems and annual contract visits.
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Great experience overall. Everyone was extremely nice and professional, upfront with what was going to happen and how long it would take. The technicians showed up on time, made sure that covers were added to not damage or dirty the carpet. The install was fast. Started just after 8am, cleaned up and finished by 3pm. All in all a great experience even though we didn't want to purchase a new unit yet they certainly made the process worry free and were very helpful. Certainly a company to recommend to others.
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Matt was very professional and informative in helping me understand my options to address my AC situation. He suggested a follow up with a salesperson which will happen today. Thanks
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Good dependable service.
I Love the maintenance program they
Come pre Winter and summer.It gives me peace of mind to know things are
Running smoothly.
The techs are very courteous get in and out quickly.