Reviews of local pros in Harlingen, Texas
-
Amazing and lightning service.
Professional service since answering the phone call … great people (Mark and Lorena) who were the first responders.
Amazing knowledge and thorough dedication of Mr Gaddal L … to diagnose the problem. -
Technician was helpful. We told him the problem and he tested washer. And will be back Friday to put the part that messed up. Fingers crossed 🤞 it gets repaired on Friday. Very recommended 👌 washer working superb. Give them a call, they are very attentive to their job.
-
I was just visited by technician Gaddal Lopez for a refrigerator repair estimate and I am so happy with the service he provided! My Repair Center has quickly become our go-to for appliance repairs. The technicians are always friendly, thorough, on time and knowledgeable. I would highly recommend their services to anyone looking for a reliable repair company!
-
Very informative and professional. Great customer service by only providing necessary repairs. Greatly appreciated and highly recommend.
-
The service was awesome! Mr Lopez was very professional and friendly! He did a great job. Even though we thought the price was a little high we did not have to buy a new stove and oven!
-
Having recently seen the service truck at my condominium complex, I reached out and booked a service call with Claudia when my dryer stopped functioning. She was excellent, both friendly and professional.
Despite the service technician, Julian arriving more than two hours beyond the scheduled repair window (11:00-1:00), I was still completely understanding, as a call was made to me, albeit also beyond the end of the window.
However, following the less than an hour repair, I was somewhat perplexed at the exorbitant price, $356.68 of the belt replacement on my dryer. Understand, this part is typically approximately $40. The bill, which I had to request, reads “Specialized appliance repair includes special order parts, equipment, or additional labor to complete.” When speaking to Robert Flores about my concerns I was told it was the correct charge for a dryer belt replacement and that following service completion, absolutely nothing could be done to alter the charge. Having owned a business in excess of 20 years, I know this to be incorrect. He did offer to work with me should any future needs arise.
I am leery, at best to offer, even an average rating, for a company unwilling to provide customer service during or more importantly, following the service call. As such, there is likely no reason to ever reach out again. -
Horrible experience. I agree to pay a deposit then realize can't afford the charges. At this point they have only made a visit to analize the problem, that by the way they came hours late to . I called the next day to get my money back, I was told it was going to be taken care of by a male and that I'd get an email and I never got it. I called the day after and got the person in charge to send me an email and she didn't either but sent a text. 10 days later still no refund so I call my bank and they verified nothing had been requested and still no money was refunded so I had to get them to put in a claim to get my money back which will take even more time. Please always pay this company in cash!! Lesson learned on my part for sure. Sad to say. By the way I asked they refund me the difference only. I never denied paying for the visit but I refuse to pay for a service not rendered and even so still they have yet to refund my money back.
-
The repairman, Gaddal Lopez, Is absolutely wonderful! I watched him work on our Samsung clothes washer, He’s extremely knowledgeable, efficient, and comfortable running diagnostics then working around inside the machinery. He’s one of the best repairman that we have ever had. He explained everything to me after he was done working. I will definitely request him by name for my next repair.
-
I was really happy with the service technician Gaddal Lopez. He was very polite and informative. He explained everything that he was checking and was so courteous. I was able to ask questions and he knew the answers.
-
My Repair Ctr sent out a technician the same day and he was able to diagnose and repair the dryer at the time of the visit! Gaddal Lopez was very efficient and professional as well as fully explained the issues in a manner that was easy to understand! Thank you very much, I would use your services again!
-
Lalo and Miguel serviced my washing machine. They were very professional and courteous. Both were knowledgeable about the parts. They made sure the washer was working normally so that we could be sure it would wash without issues. We learned about other great services like water softener systems, plumbing, and surge protection that is offered by the company. This is the third time they come to make a repair. I trust them and would highly recommend them to any friend or family.
-
Balde and TJ were amazing! They got right to business and repaired my oven! They know their stuff! Just in time for Thanksgiving - we are hosting and still have a lot of pies to bake and deliver! Thanks again for your help and prompt service.
-
Gaddal was very kind and knowledgeable. He provided us with a free estimate for dryer repair and in the end determined that it would be in our best interest to purchase a new dryer due to the cost of repairs. Although we did not get our appliance service today we will absolutely consider this company in the future. Thank you so much.
-
I'm so thankful for your technician, Gaddal. He took the time to explain the work needed in order to get my mom's washer up and running again. He was very respectful, helpful and polite. He also mentioned other services the company provides, like heating and cooling. I most definitely recommend their service.
-
Great to do business with. Strong communicators via text and phone. The tech, Gaddol, was very knowledgeable and friendly. Even though we opted to not get the repairs done, we will definitely call them again if the need arises.
-
He was a little late, but no problem. He was very fast and efficient. Thank you so much . Will call again.c
-
Thank you for fixing my washer Miguel! Miguel was kind, polite and respectful. He listened to what I had to say without interrupting me regarding my issue with my washer. I appreciate that a lot. I highly recommend My Repair Center. Fast and reliable! Thank you very much!
-
We were lucky enough to have American A/C come into our home and do a complete inspection of our A/C unit. Claudia work it so we had someone in the same day and that was greatly appreciated. Robbie came in and did the inspection quickly and efficiently. Answered all of our questions and left us feeling confident we chose the right Company to look out for us.
Thank you -
After a frustrating experience with another repair company that canceled my appointment at the last minute due to staffing issues, I called My Repair Center. I’m so glad I did. They were able to come out within an hour and a half of my call. The technician was prompt, professional, and quickly identified the problem and ordered the needed part. Their trip fee was about half of what the other company quoted, and it will be applied toward the cost of the part and labor, which I really appreciated. So far, I’m very happy with the service and am waiting for them to call to schedule the installation once the part arrives.
-
Tech Vega arrived on time and got straight to work on diagnostics of the dryer issue. He was professional and found the issue right away. He cleaned up after himself and returned the appliances to it original location. I highly recommend My Repair Center & Technician Vega.
-
If only I could leave a negative star review. This may be somewhat long, but then my story is long.
On 10/16/2025 my Samsung washer presented a code indicating an issue with the brain of the machine. I called My Repair Center and they dispatched a technician to diagnose the problem. Great I thought, but it was all downhill from there. Parts were to be ordered and arrive in 3 - 5 days. After five days I’m notified that they just ordered the parts. When the parts arrived they sent someone on 10/29/2025 to install them. It did not resolve the problem, so the technician, I use the term loosely, decided that the parts were defective. On 11/05/2025 the second new parts were installed by another technician and the washer was not fixed. The third technician determined that it was a different problem and ordered more parts. On 11/26/2025 the newest part was installed and the washer functioned, yay. Not so fast, when I did my first load the machine made so much noise is sounded as though it was going to self destruct. On 12/01/2025 the original technician that was sent to diagnose the issue back on 10/16/2025 was sent to see what the issue was. Seems there were several loose screws from the four times it had been taken apart down to the frame. After that tear down it was better, still way noisier than normal but hey at least I wasn’t sitting in the laundromat. The last time it was torn down I inquired about the three screws on the bottom of the cabinet front that had not been replaced. I was told they were just for shipping. Well, what do I know? Fast forward to 02/07/2026, after two months of listening to the machine sound like it was going to fall apart my husband replaced the missing screws and for the first time since the whole issue started my washing machine is functioning normal. Sorry for the lengthy post, please think twice before you call My Repair Center. The service sucks!