Appliance Repair reviews in Houston, Texas
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Very happy with the service! Shahin showed up on time, quickly figured out the problem, and fixed our Thermador oven. He explained everything clearly, shared helpful tips, and the oven works like new. Great experience overall — highly recommend!
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I’m very satisfied with the repair service. The technician was professional, on time, and did a great job. Everything works perfectly now.
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I had a great experience with this appliance technician. He was very professional, arrived on time, quickly diagnosed the problem, and fixed my appliance the same day. Everything works perfectly now. Fair pricing and excellent service. Highly recommend!
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Mack my technician was very thorough resolved my problem being the heat exchanger.
Mack had me watch him as he completed task within a timely manner. We were pleased with his work and courtesy and will recommend him for future work. -
Mack did a wonderful job at fixing our refrigerator issue! He arrived right on time, diagnosed and fixed the issue all within an hour. We’ll definitely use him again if needed!
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Working with this company was an absolute nightmare. We used them for a dishwasher repair service to replace a sump pump. After waiting several days for a replacement part the technician came to do the installation. He took out the dishwasher, disconnected the hot water hose and started taking things apart to do the repair, only to realize that the replacement part was visibly broken. Why he didn't check the part before coming out and disassembling things is beyond me. He said he had to order a new replacement part and then left shortly thereafter. 30 minutes later I noticed steam rising from under my cabinets. The hot water hose was disconnected from the dishwasher and shooting boiling hot water out into my kitchen, meanwhile my kids were standing nearby with bare feet. Within seconds my kitchen floor was covered in piping hot water, which ran into an adjacent room with hardwoods. The amount of water coming out was like a garden hose at full blast, but it was in my kitchen and it was very hot.
Thankfully my husband was home and able to quickly react and cut the main water supply to the house, thereby cutting all water flow through the house. I called back to ask them to fix it and please send a new technician but they sent the same technician. The technician denied responsibility (even though he disconnected the hot water hose) and said one of the valves under my sink wasn't working properly. All I can tell you is that I've lived in my house for nearly 10 years and have never encountered a water leak in my kitchen and within 30 minutes of the technician leaving my dishwasher hose was spewing hot water out onto my kitchen floor. The cabinets underneath my sink have permanent water damage. On top of it all they charged me full price. I WILL NEVER USE THIS SERVICE EVER AGAIN!!! -
Very pleased with service by Tarek. He was polite, knowledgeable and helpful. He kindly helped us empty our freezer so he could diagnose what was wrong with our refrigerator. It wasn’t good news, but Tarek helped us to confirm that we needed a new refrigerator. We appreciated his help.
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Paul came within the timeframe that I was given. He explained what I needed to fix my dryer and provided a price for parts and labor. He completed his work and left everything as it was when he arrived. The price was fair and I am very happy to have my dryer working again. Paul was very professional and I would highly recommend UltraFix when your appliances break.
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Ali from UltraFix recently repaired my refrigerator and I couldn't be happier with the service. He was professional, punctual, and clearly knew what he was doing. He diagnosed the issue quickly and had it fixed in no time. Communication was clear and courteous throughout the entire process, and the pricing was fair. It's rare to find someone this reliable and efficient these days. I’d absolutely recommend his services to anyone in need of appliance repair!
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Rashad was on time, professional, and did his work quickly. He texted and told me he would arrive in 18 mins and he was at my place in 18 mins. After he made the repairs he cleaned up and left the place looking like he had not ever been there. All around superior job. I am well pleased
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Emil came quickly and told me exactly what was needed. He arrived the next day with parts installed them had everything cleaned up! He was polite and courteous and yes I would definitely recommend him to my friends! The pricing was very reasonable too.
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I was leery after the tech came to do the evaluation. I felt he just quickly glanced and assumed what was needed. When he came back wotg the parts though, he did a FANTASTIC job. Not only is my dryer fixed now, but he took the whole thing apart amd cleaned every nook amd cranny. Couldn't be more appreciative. Great work Rashad!
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Farid was very respectful and efficient. He figured out which part on my refrigerator was broken and replaced it without any issue. I will be calling UltraFix anytime I have an appliance related issue!
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Rashad from Ultrafix did an outstanding job fixing my dishwasher. He was very professional, knowledgeable, and efficient. He quickly diagnosed the issue, explained what was wrong in a way that was easy to understand, and fixed it without unnecessary delays or upselling.
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We really, truly appreciate the communication and services of this gentleman Mr. Majid! He assessed our problem, made us aware of delays in part ordering/delivery; and the holiday interruption (New Year). And quite graciously followed-up, (after being unable to reach us by phone!)! He attempted to replace part, though with the difficulty of the great age of our oven, new part did not fit in position.🙃 Fortunately, after looking for much older part online - he decided to insert the"new part" inner/connecting components into the casing of "old part" successfully, YAY! Repairs seem complete, fully functioning oven - we are so very grateful, of course!! Thank you so much, Mr Majid😉🎆!!
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Mack was absolutely wonderful! His service and quick and effective! Any questions I had to explained and he assured me by testing out the product that everything is fine.
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Rashad was very upfront and honest. I definitely recommend UltraFix. Unfortunately our old washer needed a new transmission but it would cost more to repair then to get a new washer. Thankyou for explaining everything so we could make an informed decision.
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Mr. Tarek did an excellent job. He repaired the dryer and the washer machines. He was respectful and we really appreciate that. He tested both machines and they run properly. The washer is now running the rinse and spin cycle. Also Mr. Tarek gave us some ideas to maintain the machines running properly.
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My Kenmore washer broke down, and I needed it fixed urgently. I called Ultrafix the same day, and they responded quickly. Their technician arrived on time, diagnosed the issue right away, and had it repaired efficiently. I appreciate their professionalism and fast service. Highly recommended!
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I appreciate Almaz being on time, being able to do the work, and going to get the part recommended. I will definitely suggest him and the team to my friends and family and book again for future needs. Thanks again! Happy to have ice from Xmas! Lol
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Almaz did a fantastic job at getting our oven back up and operating properly. He came out the same day, diagnosed the problem, and ordered the parts. He was also able to repair our microwave light and Broiler handle at the same time. He returned a few days later with all the parts needed, and everything is working perfectly. He's a good and honest man. We will use him for all of our appliance needs in the future!