Electrical reviews in Houston, Texas

To follow up on my previous review. This 5 star is for the electrician who actually came out to my home. He was professional and went above and beyond to fix the issues that I had. Even chacked back in to make sure i was happy. So without the know it all receptionist who advised me I didn't have a problem. The Electrician changed out breakers and my problem has not happened again. So kudos to the professional.

Electrician who came out seemed knowledgeable and very professional but told me something different then my electrical engineer at work said so now I am not sure who to believe. I would give him personally a 5 star for being professional.
However calling the office for support again this morning the lady who answered the phone didnt really listen to my problem but was quick to tell me because she works with electricians (i guess that makes her an expert)there is nothing they can do. My breakers trip randomly in a new home after power outage. Different ones each time. Swartz Electric did all our homes in the neighborhood. Several people I spoke with have the same problem in the neighborhood. I lived the next neighborhood over done by another company never had a breaker trip.

Very rude people and unprofessional electrician. Did not know how to talk to clients. I did not hire them as they worked for my builder - J patrick and they came to fix warranty work and he was completely rude from the time he walked in as if he was working for me for free. I reported to J Patrick on it too and no action was taken. Not a good company to work with and when i needed them to come to check the work they never called to schedule an appointment. Find someone else as i would have given them 0 star if i could.

Their warranty system sux. They can't help you.

Light fixtures has poor quality. Had to change alllll light fixtures my self after one month of living in New house. Not recommended to anyone

Coventry should not do business with them .unfortunately I had to

Two appointments for a recall that is a potential fire hazard and two no shows. The first appt I was told they had been there, placed a green sticker stating fuse box had been inspected and was good, but when I came home there was no sticker and no one on my security cameras. Then they stopped returning texts….called and got another appt for today…..no show.

No-showed my appointment today. I contacted them and the nice lady said she would call the tech and get back to me. Never got a call back.

Normally, this stuff wouldn't bother me. But now we will be without a dryer for another week thanks to schedules.

Their electricians came to check my electrical panel. While doing something with cables they caused a spark in the panel. After that my electrical bidet stopped working. I contacted their supervisor Billy Cox, but he refused to even reimburse the cost of repair which was $175 saying that was unrelated to the service. No apologies, no nothing. Avoid this company!

New home construction and can't get Swartz to return phone calls or follow up on recess lighting that has already gone out and clicking ceiling fans. Going on 3 months of me calling them and them saying we will call you back. I was actually asked if I had my own ladder to replace the recess lighting. Told her it should be under warranty and that's their responsibility. Poor customer service and bad attitude.

I got a free install with my new Ford Lightening EV charger. Aaron came out for the estimate and then returned for the install. This company did an excellent, professional job.

This is not the company to put breaker box in your home. I spoke with Naurucio about what was going on. We was talking back and forth after asking his name and spelling he hung up in my face. I still have a problem. Any one who needs them pass them up. Find another company that's not the one for you.

I have little to no lights working in my new home, A/c not working, and lights are dimming then surging. I called the 24hr emergency line to get assistance and the on call tech refused to help us and said he would send someone tomorrow. Our warranty is with this joke of a company as well. We have had them out 2 times already to replace some of the low quality switches etc they use as well. They do poor work and poor customer service.. Our home is literally 5 months old and only 2 people live here. This shouldn't be happening but here we are and can't get help from this sorry company like they supposedly offer... I will also be pushing this through the builder and whoever else I can find to cause them a fraction of the grief we have gotten thanks to them..

Do not use them if you have a choice. I didnt because the home builder sub-contracted these guys. No QC at all. Garage light was hot at all times. They didn't even flip the switch to verify their work! How lazy. Crooked single-gang boxes all thru-out the home. There is a 4-gang switch box next to the front door and it was not level. It was off by 10 degrees. That is a quite a bit considering its nearly 9 inches wide. How anyone didnt catch that is beyond me. Even my 8 year old asked why it looks so weird. They sent out a tech and his 'fix' was to place a large flat blade screwdriver on top of the trim plate and giving it a few good whacks with his palm. That is not even close to how you fix that, especially since its encased in drywall. He left the trim plate gouged and a hole in the drywall. He thought this was acceptable. If you expected that box to move with that impact ,that means its not secured properly anyway. Total incompetence on all levels. When they figured out to trim drywall they made it better but not level. They left all the drywall dust on my wood floor. Its very difficult to get that out of wood seams. The very worst part is my son plugged into a receptacle in his room and said it was making noise. I came in and smelled smoke. The wires were not stripped to the proper length, the eyelet formed for the screw was misshapen, too short, and wound up backwards. The screw is supposed to tighten up the eyelet and close the gap. This was not. It was loose and overheating and sparking. I went thru and found multiple receptacles had loose wiring. Very dangerous and unprofessional. These guys need to be fined or jailed. They should not be in business. Choose someone else ,or better yet do it all yourself, you can youtube electrical work and do better than these guys.

I recently had the pleasure of working with Swartz Electric Company for a warranty call at my new home, and I cannot express how pleased I am with the exceptional service they provided. From start to finish, their team demonstrated professionalism and expertise that left a lasting impression.

When I initially contacted Swartz Electric for the warranty issue, they were prompt in scheduling an appointment, which immediately set a positive tone for our interaction. The electrician arrived on time and was not only punctual but also incredibly polite and courteous. This level of professionalism made me feel at ease right away.

The electrician's knowledge and expertise were readily apparent as he swiftly identified and addressed the problem. It was evident that he was well-trained and experienced, which gave me confidence in his ability to resolve the issue efficiently.

This Electric Company did a great job to find electrical issue in my
unit. Highly recommend using these guy if you need any electrical
work.
Thank you for doing great job.

Best electricians we have found since relocating to the Houston area. These professionals really know electrical work and are able to install, troubleshoot, and repair whatever needs to be done, on time and on budget — even when things don’t go as planned. We will definitely call on them for all of our electrical needs. Would give them 10 stars!

Had some issues (faulty led disks)with our electrical systems that were installed by Swartz on our new home, Ivan and his team helped to trouble shoot the problem and got it corrected. There was difficulty at first with scheduling, but after talking through the issue with the scheduler we are back on the same page. I greatly appreciate you guys working through the issue.

I have been patient with this company.It's been over nine months since we started this journey.My my solar system was installed in july due to multiple issues.From incorrect placement, needing re permitting and reinstallation of components.And now missed opportunities for current inspections.I still have yet to have my system completed.I don't know what else I need to do to get this company to help me finish this project.But i'm currently not happy with the progress that it's been.

From the delays on their end, I lost over two months of full operating potential and had to pay pg&e yet again.

I hope that they are able to get this completed.
In a reasonable amount of time.

Had my system installed during the summer heat wave. The crew worked in 95 degree weather and never complained. They finished a day early! The Jinko Tiger Neo panels with Solaredge optimizers have been crushing it. Even got a thank you card after installation nice personal touch that you don't see anymore.

I lost my job during the pandemic and was terrified about losing my house. Solar seemed insane to think about, but the monthly payment through their program was less than my electric bill. It actually improved my budget during the worst time of my life. Now I'm back working, and the savings are helping me rebuild my emergency fund. The Jinko Tiger Pro panels have been trouble-free for 11 months. Sometimes you have to invest in yourself even when it's scary. Best decision I made during a dark time.

Warning Warning Warning. I signed a contract with Integrated Sun in June of 2024 . I'm writing this review in Late June of 2025 and my installation is still not complete. The project manager was unprofessional and unaccountable.The company sent installers to my house with out giving me notice. This has been a horrible experience from the very beginning. Please save yourself the stress and pain of deal with this so called company.

Update 10/12/2025

The owner posted a comment to my review five days ago stating he would connect me soon to resolve the issue. I have still not heard anything from the owner or any one else apart of his company.
Please do not ignore this warning.

I want to give 5 stars for the actual solar system - the LONGi panels and SolarEdge equipment work perfectly. But I'm giving 4 stars because of a miscommunication during scheduling that delayed installation by two weeks. However, I have to say they handled the mistake incredibly well. The manager called personally to apologize, expedited the installation, and threw in a free monitoring upgrade. Nobody's perfect, but how they handled the problem showed real integrity. System has been great for 6 months, and I'd still recommend them despite the hiccup.