Home Services reviews in Houston, Texas
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If you are looking for company to cleaning your house, office, apartment, these folks do an excellent job!
Owner and her employees are polite, dependable /quality & safe service with reasonable prices.
Completely satisfied with the job they have done so far at my house. Highly recommended. 👍 -
Very professional. Did a great job on my entire house. FLOORS LOOK AMAZING.
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Have used her for 4 months and each visit was sub-par. Things were always missed (master shower not cleaned, stove, island, floors, etc). After ever visit I would contact the owner (who is always very pleasant) would promise better service next time. After the visit yesterday, we've cancelled the service.
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I just moved in to a house, and it needed deep cleaning, before I moved in. She quoted me a a price of $140. Then she raised the price to $260. And with 3 people cleaning, they didn't even wipe down the oven hood vent, and back room with tile floors did not look like it was moped. They're probably good for light cleaning and dusting. Look somewhere else for deep, move in ready cleaning.
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I wasn’t going to leave this review after Michelle sent me the link because I knew she would respond. But since it has been 5 days and no response. I’ll be posting the message I sent her directly.
“ I think you did an ok job. I don't know about the deep cleaning part. I still have makeup on my walls and some of my doors. The kitchen that you cleaned the counters looked as though they were clean but when touched with bare hands they were gritty. Same as the restroom counters. The mirrors in the restroom were not clean. The floor needed to be mopped . Even still some stains in the living room. I had to buy a swifter to clean it correctly. My kitchen cabinets weren't clean. You said 150 for 4 hours of deep cleaning. I would hope in the future with your clients that you bring someone who is able to clean as expected. After moving my couch it was still stuff under it and it needed to be mopped as well. But you generally did ok if it would've been a general two hour cleaning. My microwave was not even cleaned . And when you left I forgot to add my toilet was not really clean. Not a great experience for my first time using you.
Also to add . After I went in the restroom and told her that the side boards and mirrors and different things weren’t clean. (She has her assistant helping her) She was saying how she was new and she needed her to see things so she can fix it. But after I’ve paid 150 upfront before you even cleaned I shouldn’t have to worry about who is new and who is not. They still did not fix what was wrong. I’m not the type of person to stand behind you and do your job. So I trusted my house would be spotless. It was not. But again generally they did a good job. -
Michelle was great! Very prompt in her responses, very nice and easy to work with, and did a great job cleaning our house! Will definitely use again.
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We ordered a deep clean of the entire house due to the house going on sale. At first glance it looked fine but then lack of detailing began to show. The top of the fridge was left as-is, tile wasn’t given a proper scrubbing, some baseboards or window ledges weren’t dusted, the laundry room appliances weren’t cleaned, in addition to other things our real estate agent pointed out. There were stains on the bathroom vanity that I removed after the fact with a Clorox wipe. This was passable for a regular clean but definitely not the deep clean that we ordered and discussed in detail by phone and text multiple times. I messaged the owner and canceled our move-out order scheduled for the end of the month and listed the reasons above. Never got a response or an offer to finish the job. The scheduled time was 9:30 am and they were late. Didn’t start cleaning until 10 am (still charged us for 9:45 arrival - that’s when I left for work and their car wasn’t in our driveway).
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Let me start by saying that Michelle is a sweet person. From the very beginning she was very nice, courteous and helpful answering any questions I had about my first cleaning but she wasn't detailed at how much timing their would be to clean. She stated that it would be 130.00 plus a 10.00 fee(travel) which covered 4 hours.Since my apartment is small I told her that all I needed was one person to clean. She stated that she would have to bring two additional ladies with her since they were needed for the house before me. But what she didn't say was that my time would be cut more than half because of them!!! That's bad communication. In all they stayed maybe one in a half to two hours because it was three workers working at the same time. It was very stressful for me because I had to walk from room to room to help them. It through me off. She calls me outside saying that my time was up after 2 hours because their was two additional workers and that they only make 10.00 hourly. I felt scammed!! I told her that one person would be needed because my place was small. Y'all should've seen my place when they left. It was worse than before!She's nice but you better be sure to ask very detailed questions as to what you want before. And definitely make sure you have timing correct. I think it was a bad experience for my first cleaning. I wouldn't recommend this company
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Michelle and her crew are highly dependable, deliver consistent cleaning, which allows me to know I am always getting great service. In real estate having a clean home is important and I can’t thank her and her team enough for the hard work they perform.
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Michelle has been cleaning for me over 3 years. Always on time, trustworthy, great organizational skills and hardworking!! Would recommend to anyone to use her company.
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Michelle cleaned a large apartment for us on very short notice. She has also been doing packing and unpacking for us. She is very friendly, thorough in her work, and accommodating. We would request her services again and again!
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I had a great first experience Michelle's! I needed a deep clean for an apartment that I've been in for a while. Scrubbing Windows baseboards window sills light fixtures ceiling fans bathtub floors and doors is no easy task. They handled it like the professionals they are :-)
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Michele and her team did an amazing job! I was worried at first replacing my cleaning service of 7+ years but was put at ease by the reviews I read on Google and NextDoor. The attention to detail, professionalism, and peace of mind will keep me coming back and a customer for many years ahead!
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Michelle was very communicative and did a great job helping us deep clean our house. Excellent service and would highly recommend her!
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We've been using Michelle for over six months at this point. She has been excellent, and has been very cautious and careful during Covid. I wouldn't hesitate to highly recommend her.
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Omg!!Michelle. has been a lifesaver for me and Kathy is super sweet. They come get the job done, they’re fast efficient, but most of all they’re really good ladies, I have recommended them to several people and will continue to do so!!! Don’t even hesitate to call Michelle. if you need a cleaning done, you won’t regret it just do it.
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Michelle has been cleaning my Airbnb for the longest time now. I couldn't be happier. It's almost impossible to find someone trustworthy dependable and consistent these days. Even while paying a premium. Michelle and her crew are unique in that way. All of the above while still maintaining a reasonable cost.
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I’ve booked with Michelle twice (deep clean and move out clean) and both times I was beyond satisfied. She’s reasonably priced, very detailed, professional and timely. I’ll definitely be booking with her again in the near future. Highly recommend booking with her if you want quality cleaning.
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Michelle's Cleaning has been cleaning my brother's townhouse for years and has done a great job with them. He offered to let them clean my studio apartment on him. My place was a mess and they did an amazing job cleaning it and even organized all the clutter. It looks cleaner than it was when I moved in 3.5 years ago. I def recommend them and plan on using them in the future.
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I love that Michelle went through a full walkthrough consultation upon first arriving. She was attentive to the areas that mattered most and made sure I was comfortable with the services she provided. She and her team were thorough and very attentive to detail and I look forward to booking with them again as a recurring customer
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I’ve been using Michelle for over two years. Her communication is excellent and the quality of the cleaning is top notch. This is what you’re looking for when letting someone in your home; honest, dependable, and proficient, and Michelle’s Cleaning is all of those things.