Home Services reviews in Houston, Texas

SECOND UPDATE: Naturalcare did come out to examine the property. It was noted there is a class action lawsuit currently ongoing pertaining to these covered appliances and is the likely cause of the peeling. However, I still take issue with the fact that the person who cleaned the appliances confirmed she saw the peeling happening during the clean and did not alert me. I have updated my rating accordingly.

UPDATE: I have been contacted by Naturalcare and we are working toward a resolution. I will continue to update this review accordingly.

I am a chronic positive reviewer, and it takes a lot for me to leave a negative review about a business. We hired Naturalcare for a one-time Deep Clean as our regular biweekly cleaning person doesn’t offer this more in-depth service. I have not heard back from the business about the stainless steel appliances that they have damaged with this clean. Our stove, dishwasher, and refrigerator all have peeling and scratches from the cleaning product and/or scrub that was used. Because the business has not responded, I do not know what was used on our appliances. Regardless, there should not be someone cleaning stainless steel appliances if they don’t know how to properly clean them. All of our appliances are less than three years old, and I am highly disappointed in not only the cleaners but also myself for not doing my due diligence and checking products before they were used. They did a fine job on the floors and bathrooms, but I cannot in good conscience recommend a company that has damaged expensive appliances.

Valeria S did a fabulous job cleaning my home. Her professionalism, attention to detail, and attitude was great. My home was look beautiful and smelt great when she left.

Second time customer for move in/move out cleaning and the team of Alex, Donica and Daaliyah did an amazing job. The oven itself is like brand new and the entire home is spotless! Highly recommend!

Naturalcare is an amazing service. I booked and had my apartment thoroughly cleaned by Aisha. They are a great and respectful team, and Aisha was very kind and thorough. I definitely will hire again!

Naturalcare is the best! I recently had a deep clean with Rosy and I don’t think my home has ever been this clean! I also love that it was done without harsh chemicals and it still looks spotless. Give Naturalcare a try you won’t regret it!

We have used natural care on and off for about a year now and have really enjoyed them. We tried other cleaners before and were often left dissatisfied. Jonathan, Lesbia, and especially Logan have been great. They are flexible and open to using our cleaning products but I also enjoy the ones they have on hand. There’s a great option to add on special cleanings and alternate between maintenance and tidy-up. We look forward to seeing Logan every other week and intend to continue using Naturalcare!

I had Logan G come by for a full deep clean of my apartment, and the results were amazing. Every corner—especially areas I usually forget about—looked spotless. Logan was thorough, professional, and clearly takes pride in the quality of his work. My place feels fresher and cleaner than it has in a long time. Highly recommend if you’re looking for a detailed, reliable cleaning service!

Lilia was great! She was very observant and accommodating around my work schedule and office space (I work from home), taking care not to block my access from spaces I needed. She was also very sweet and understanding with my pups. Overall, very positive first cleaning experience. Highly recommend!

We are so thankful for Harley coming to help tidy up our home. It’s hard to keep things feeling clean with a baby, so I always look forward to her visits. Thanks for the extra care on the floors & folding our toilet paper like a 5 star hotel :)

Marquita cleaned my home for the first time and did a fantastic job. She was professional, thorough, and left everything looking fresh and spotless. My house feels so clean and peaceful now. I’d definitely recommend her and will be booking her again.

Great maid service in Houston! Naturalcare’s customer service, scheduling, and communication in general is fantastic. It’s never a stressful process. Michele & Garrett are great cleaners! I can’t wait to come home after one of their cleans.

Hase muy buen trabajo selas Recomiendo yo estoy muy satisfecho con su servicio su precio vale la pena

Best cleaning service in town!!!

Very thorough and reliable service. The two ladies did a fantastic job, they finished in good time, and were friendly and conscientious. Would definitely recommend and book again.

We had the best experience!! Yarelis is an amazing!! She goes over and beyond and makes sure your house is clean!! She will now be coming every other week and I am so excited!!

Yarelis is a very detailed worker. We have been her clients since 2020 and there has not been a single complaint cleaning our last 3 apartments. She uses high quality products and is very well trained. She takes her time on every space in our home and double checks when finished. We are very satisfied with his great cleaning service.

Houston Amazon Maids does great house cleaning work! Super professional, very thorough and easy to deal with. We've worked with them to do one time deep cleans and recurring house cleaning and they exceeded anything we could ever hope for.

Lucy is one of the main reasons I decided to sign up for a regular cleaning service with Amazon. She and her colleague provided a remarkable high-quality cleaning service, paying attention to the details and all the while being very polite and respectful. The fact that she did this each and every time she showed up, won me over. Consistent, trustworthy and caring...what more do we want from anyone we work with? I highly recommend Lucy and anyone she works with because she ensures high quality and she cares enough to listen. I remain a highly satisfied client.

I previously had a cleaning service before but wasn’t much for a fan, then came across Amazon Cleaning Company. Lucy was so kind and very descriptive on what came with the deep cleaning, I was so satisfied, baseboards were clean, my blinds were like new and not to mention my kitchen looked like it has never been used before ! Not to mention how amazing my house smelled , didn’t want to leave my house for hours !! Definitely would recommend to anyone who wants a cleaning service, and I’m 100% sticking with Amazon Cleaning Company

Houston Amazon Maids did a wonderful job in my house. They are an amazing company and really affordable prices for the work they do. I have booked them biweekly now. Its a wonderful feeling coming home to a fresh and relaxing place. Thank you Houston Amazon maids

We've been using Amazon Cleaning for years and are very happy with their services. We always get the same two-person crew (with rare exceptions when one of them has a doctor's appointment or something), and they are very conscientious, thorough, and trustworthy. The folks at the office respond very promptly to questions or concerns. "Green" cleaning supplies are an option if you prefer them. Really a great service!