HVAC reviews in Houston, Texas

Justin is always the excellent technician. He's thorough, smart, and keen with details. He anticipates problems that haven't yet occurred

UPDATED REVIEW 12/28/2023:
After so many years of patching together my HVAC systems, I finally had them replaced with one new system, including ductwork. Tom Mallette did an amazing job of supervising a crew of 8 people. The employees were professional, polite, friendly, and did a great job! I'll be a Westair customer for life!

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Westair Air Conditioning & Heating has been doing all the HVAC work on my house for the 16 years that I've owned it, and before I owned it, when my parents lived here. All the employees at Westair are honest, fair, professional, and know their stuff. I personally use Tom Mallette, but any of the employees there would be just as good. They may not be the cheapest that you'll find, but you'll get quality work, and a good warranty. I highly recommend Westair.

They did a great job repairing my air conditioner. I was very impressed with the team of AC technicians - they were professional, courteous, and knew their stuff. The ac replacement service was top-notch and I was very pleased with the results. Highly recommend Westair Air Conditioning!

Great service year after year. Very honest and easy to work with. We will probably replace our a/c next year and I can’t imagine using any other company to do the work.

I have been a Westair customer for at least 20 years. They have ALWAYS responded quickly when I needed them, they do great work, they are honest, and they treat me fairly and with respect. What more could I ask?

Tom never fails to find the problem and get it resolved. I won’t use anyone else. It’s been about 30 years.

Leo did an excellent job of diagnosing the problem and restoring the heat to my home.

I work with Mr Tom and Theresa for over 15 years. Great service as usual.

Annual check was performed professionally and efficiently. Some additional work needs to be done and the technician took time to discuss what the options were and what he recommended be done and the least expensive option and the time requirement. I have used this firm for several years and appreciate that they are very customer concerned.

Leo was professional, courteous, and very efficient and thorough in his inspection of my system. Always good to see him.

Great trust worthy HVAC company. They never try to over sell you and do quality work.

I trust the recommendations that Tom Mallette makes. He always explains what might need doing. He is courteous and I believe honest.

So glad we found the 24/7 emergency line for repair. This heat is unbearable. Thanks to Leo for getting everything going again. We always put our trust in Tom Mallette our long, long time service representative. We have been with WestAir before it was even WestAir. Thank God it is starting to cook down some. !

The service we receive from Westair has always been excellent, their personnel knowledgeable and pleasant in all respects.

Leo Gomez inspected and activated our new Heating system, installed in the Summer, very satisfied Leo and Westair whenever he services our HVAC.

Great job and Tom is our favorite. He has bee taking care of our systems for over twenty years. Very satisfied customers. Highly recommend these folks.

Justin was prompt, professional and knowledgeable and replaced the defective part efficiently. Would definitely recommend Westairfor furnace concerns.

Blas, our technician was on time, was very thorough and definitely knowledgeable. He explained everything about my unit and the issue so I could understand. I would highly recommend Westaire.

The first time I used Westair around 20 years ago, I knew that I had found a top-notch, honest, and professional company to meet all of my needs for heating and air conditioning. Tom and I have become friends. I have trusted his knowledge and recommendations and admired his work for all these years. He keeps our equipment up to date and running perfectly. What more could I ask? Call Westair! You won’t be disappointed.

Westair has been taking care of the entire heating and air conditioning systems in my home for around 15 years. They have always treated me like a valued customer. Their technicians are extremely knowledgeable and professional. Simply put, they are the BEST!

Exceptional Service on a Hot Day - A Company You Can Trust!

I am incredibly impressed with Westair Air Conditioning and Heating, Inc. Our experience was nothing short of exceptional. Recently, following a failed service call from another company earlier in the day, we reached out to a highly-rated AC business whose owner personally referred us to Justin at Westair, giving him his highest recommendation.

When I first called, I was cautiously told a same-day appointment might not be possible. However, after explaining our predicament, Kim at Westair sprang into action. She reached out to Justin, and within 20 minutes, he was at our door—apologizing for not having his work truck as he had received the call on his way home from work. Now that is what I call quick and responsive!

Justin went immediately to work. He quickly diagnosed the issue as minor, but took the time to explain how it could have become a major, costly repair without proper care. He didn't just fix it and leave; he gave our unit a thorough examination. With a garden hose in hand, he demonstrated how simply cleaning debris from the coils can immediately improve performance and efficiency. His knowledge and sincerity were evident, and he made us feel like a valued customer, not just a service call.

His attention to detail and honest approach immediately earned our trust. We have now found our preferred service provider for all our future HVAC needs. Thank you, Kim, Justin, and Westair Air Conditioning and Heating, Inc.!