HVAC reviews in Houston, Texas
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I cannot recommend Aaron and Southern Comfort Heating and Air enough! Our heat went out right in the middle of this winter storm, and Aaron was an absolute lifesaver. He arrived exactly within the scheduled window and got right to work. He was incredibly thorough in fixing the issue and was so friendly and pleasant to deal with throughout the whole process. Thank you, Aaron, for the excellent service and for getting our house warm again!
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After a power outage caused our AC to stop working, a technician arrived within just 30 minutes of our call. The customer service was excellent from start to finish. Our technician, Aaron, was extremely knowledgeable, helpful, and took the time to answer all of our questions. He quickly diagnosed and fixed the issue.
The pricing was very fair, especially considering the fast response time and courteous service. We highly recommend this company for any HVAC needs. -
Southern Comfort is a great local company that helped us fix issue with our heating system.
We were helped by Aaron, who showed best of professionalism, subject expertise and client care. He responded to our request promptly, checked the issue, explained the issue in detail and helped us get the best price possible for replacement. He also helped us fix the system temporarily so that we can have some heat during the time we were waiting for the new part to arrive. He showed great care and was always approachable. Absolutely will work with them and Aaron for future HVAC needs. -
I had Southern Comfort do my heater and summer check. Repairs were suggested for the heater which I chose not to do pending the summer check. My thoughts were that the cost of the repairs of the heater and the air conditioner were not going to make sense when a new energy efficient HVAC system would be more cost effective. Aaron was the Technician that did both inspections. He was respectable, and knowledgeable. He presented me with readings, and pictures and the news that my compressor was going out. Didn’t surprise me as this would make the third one since we had the current unit installed. This time it wouldn’t be under warranty. Being retired, on fixed income and widow, I had already researched and had my list of questions. He was patient and knowledgeable. He suggested having a Project Manger come out to evaluate my home. Donnivin, Project Manager, evaluated my home and gave me 4 options and answered my questions. Being female, I was not made to feel any questions were stupid. When concerns were brought up by me and my daughter, they were addressed quickly, efficiently and not with the rolled eyes which I appreciated. Donnivin went above and beyond to ensure I was comfortable with my choices. Having researched Aaron and Donnivin's answers to my questions, I found them to be honestly answered. Installers were polite. Alex answered questions and addressed concerns when approached. The ductwork cleaners were respectful of our space (back porch)and took care when my grandbaby was asleep and the breaker kept tripping. I would recommend the Southern Comfort Team.
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Exceptional Diagnostic Support from Donivin — Above and Beyond!
I had an outstanding experience with this AC company thanks to Donovan, who went far beyond what was required. I called in with a heating issue — the furnace wasn’t working, and I could hear sloshing water like a washing machine. Donovan asked me to send a few photos of the setup, and within moments, he identified the problem: the vent pipe had been improperly installed, with a hose clamp and boot clearly intended to allow drainage access.
Even though he recommended a technician come out, Donovan took the time to walk me through the issue on the phone. Based on his insight, I unclamped the boot while we were still on the call — water drained out, and the heat kicked on immediately. He didn’t have to diagnose this, but he did — and in doing so, he not only solved my immediate problem but also taught me something valuable about how my system was installed and what maintenance it might need long-term.
His honesty, kindness, and willingness to help — especially during a cold snap on a weekend — were deeply appreciated. Donovan turned a frustrating situation into a learning moment, and I’m incredibly grateful. Highly recommend this company, especially if you’re lucky enough to speak with Donovan. -
We’ve had a service contract with Unico for years, and they are always so easy to work with. During a recent tune-up, the tech noticed a small issue with our ductwork and fixed it right there without charging me an arm and a leg. It’s rare to find a company that values honesty like this.
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Providing dependable and efficient service, UNICO HEATING AND A/C SERVICES handled the job with professionalism from start to finish.
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Great service Great prices.
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Professional in every sense. Uniformed technicians, clear explanations, quality workmanship. They’ve earned a customer for life.
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Reliable and professional. They show up on time, do the work right the first time, and their follow-up is excellent. A company you can truly count on.
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They replaced an old, inefficient unit. The difference in our home's comfort and our energy bill is incredible. The entire process was stress-free.
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Fixed a persistent noise in our ductwork that other companies couldn’t solve. The technician was diligent and finally found the source. Quiet and comfortable at last!
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From scheduling to service, everything was easy. The online booking was convenient, and the technician arrived right on time. Great modern service.
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Trustworthy service. I never feel like I’m being sold something I don’t need. Their recommendations are always practical and in my best interest.
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Knowledgeable and personable technician. He didn’t just fix the unit; he gave me tips on maintaining it better. That level of customer care is rare.
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Solved our uneven cooling problem. The technician re-balanced our duct system and now every room is comfortable. A fantastic fix!
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The technician was a true expert. He quickly identified a complex wiring issue others had missed. Our system is now more efficient than ever. Thank you for the expertise!
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Consistently excellent service. Whether it’s a simple filter change or a major repair, UNICO delivers with professionalism and skill. My go-to HVAC company.
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They handled a complex install in a tight attic space with no issues. The crew was careful and skilled. We are very happy with the new system’s performance.
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The installation of our new HVAC system was seamless. The crew was efficient, answered all our questions, and ensured everything was working perfectly before they left. Great job!
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These guys are the real deal. From the moment I called for a quote to the final installation of our new heat pump, every interaction was professional. They didn't try to upsell me on things I didn't need; they just provided honest advice and top-notch workmanship.