Plumbing reviews in Houston, Texas

This company is the best. I have used several times and they never disappoint. From the phone call to the repairman everyone is so nice and professional. Carlos is very professional and personable. He explained what I needed in a way I could understand. I would highly recommend Cooper Plumbing. I will definitely be calling for future needs.

These guys have been taking care of my plumbing issues for several years now. The latest was a water heater that failed under warranty. All was handled without any issues for me, everything was between Cooper and the manufacturer. They've also changed out 2 toilets and remodeled a shower drain and changed out a couple faucets. They let you know the job is scheduled, when the tech is enroute and the paperwork at the end is signed on an ipad. All very easy. Cooper is recommended and I will continue to use them

I had an excellent experience with Cooper Plumbing! They were incredibly quick to respond to my request and arrived on time, fully prepared. The team was professional, efficient, and clearly knowledgeable about their work. They resolved the issue promptly and left everything clean and tidy.

It’s rare to find such reliable service these days, and I’m glad I chose them. I highly recommend them to anyone looking for quality plumbing services. Great job!

This is my third time working with Cooper Plumbing, and they consistently deliver exceptional service. Their team is prompt, professional, and transparent, always getting the job done efficiently. Their pricing is fair and competitive, making them a top choice. I highly recommend Cooper Plumbing for anyone seeking reliable plumbing services!

I had a sewer backup into my bathtub 🛀 due to a live oak tree finding my sewer line to get water during the drought and the roots that grew into the sewer line caused a clog and thus, backup. Thank you Cooper Plumbing for being eager and available to take the job, being fairly priced, and finishing the job well and in a timely manner! 👍

Arrived as scheduled and installed an Oasis water chiller unit after my RO unit postfilter in a short amount of time.

Nolan arrived promptly with excellent ideas for our issues. Cost-effective appproach greatly appreciated.

Super clogged toilet. Cooper plumbing provided SAME DAY SERVICE at a reasonable price and did not charge to come out for the estimate. Efren was awesome. Highly recommend.

Have used Cooper Plumbing for last couple plumbing projects. Effrain did an excellent job installing my Aquasana whole house water filtration system. He did a quality job and appeared to very knowledgeable as he made some excellent recommendations. Thanks Cooper for job well done!! Certainly recommend using if you want job done right!!

Thanks
Kevin Romero

Cooper plumbing was amazing! I called to see when someone could come out and help figure out my bathroom faucet issue. They arrived within the same hour and gave me a free estimate. I ended up going and buying what they suggested, called them back to see if they’d be willing to install it and they sent the same guy back out two hours later. The new faucet is now installed! Highly recommend both Cooper Plumbing and Efrain Munguia.

Nolan Turner was my technician - he was so courteous and fast and made sure to clearly explain all of the repair options. I will 100% use Cooper Plumbing again.

Amazing service! I called for a broken disposal and the technician was here within 30 minutes (after another plumber blew us off for three days). I won’t use anyone else going forward.

Update: I am changing the review to 3 stars because the owner, Jeremiah, personally called to discuss the situation and provided a resolution.

*Edit to address the response provided*: The plumber never said that they do not do cabinet work. This is inaccurate. The only disclosure given prior to the vanity work was that the plumber said he was not responsible if the sheetrock was damaged when the pedestal sink was removed. But, again, if the vanity could not be set properly without carpentry work, and they do not specialize in this, that should have been communicated clearly so that we could consider other options - it was not. The review also isn't being written to seek reimbursement - I already provided two opportunities via email to make it right, either by sending someone to fix it, providing a partial refund (I thought $200 was fair to ask, to go toward hiring another contractor to correct the issue), or offer any other solution, but their response was only to pass the blame onto us. I do not wish to engage any further with this company. My only recourse at this point is to offer a factual review for others so they are informed, because we were not.
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I would not recommend Cooper Plumbing, particularly if you are asking them to install a bathroom vanity. We agreed upon a price for two services, replacing a garbage disposal and installation of a vanity in our half bath. They said for both services, they would offer us a discount for each, which we accepted. The garbage disposal replacement did go well, however, the bathroom vanity installation did not, and their response to the issue was unprofessional and in poor customer service.

The plumber set the vanity against the baseboard, which created a gap between the wall and the vanity cabinet. He then installed the sink flush to the wall, so the sink top was no longer aligned with the cabinet. Either the baseboard or the vanity itself should have been cut to allow the vanity cabinet to sit flush with the wall and sink top. I contacted Cooper Plumbing to ask if this issue could be corrected, and their first response was brief and just stated that they do not do any woodwork or cabinetry and "any additional work would be additional". While I understand woodwork may not be within their scope, they should not have sold vanity installation as a service in that case, and the plumber should have been clear upfront that the vanity could not be installed properly. If we had been informed of this, we would have chosen a different contractor.

I responded again and asked if a partial refund could be provided or if they could offer any other solutions, and their response was defensive, saying that we already received a discount and the price only included "setting the vanity" and not "installing the vanity", even though the receipt stated "installed new cabinet". They also blamed the wall for not being "level" and the "low end vanity" we provided, and that we should have had a custom made cabinet if we wanted it set right. I don't believe removing a piece of baseboard to set the vanity against the wall required a custom cabinet to be made. Regardless, if there were issues with the wall or our "low end vanity" not being level, that should have been communicated before proceeding with the service. As it stands, we paid over $750 for 1.5 hours of work by 1 person (after the discount), and we will still need to pay someone else to undo this work and redo it correctly. I am disappointed that Cooper Plumbing did not provide any solution for work that was clearly below standard, and their response instead was blaming us as the customer for not purchasing a higher end vanity or going with custom fit cabinets.

Cooper Plumbing was great. Terrific customer service and Warren was incredibly friendly and helpful. Will continue to use Cooper for all of our plumbing needs. 10/10.

Have used Cooper Plumbing in the past. They are the first company I call. It’s easy to book service, response is fast, technicians are knowledgeable, efficient, and friendly. Efrain was really helpful explaining everything that was going on, finishing in a good time, and explaining the functions and care. They even checked to see if an earlier appointment was acceptable. I will be calling them again.

Cooper Plumbing was fantastic. Our technician, Efrain, completed a thorough inspection and documented everything with clear videos and photos while replacing our hose bibs. After the visit we noticed a small gap at the sidewall near the gas riser—the team quickly scheduled a follow-up and fixed it with no hassle. Their transparency, communication, and workmanship stood out from start to finish. We’ll be using Cooper Plumbing for future needs and recommend them to anyone looking for a reliable, professional plumber in Houston.

VERY prompt. I filled out the form online and they called within 10 minutes to send someone out for a quote while other local plumbers never reached out.

This was one of the best experiences I have had with a plumbing company! The plumber, Carlos, was knowledgeable and efficient. I will be using them in the future for all my plumbing needs! Special thanks to Joy who scheduled my appointment and was just so sweet and personable.

Just an excellent job from initial service request to final problem resolution. Jeremiah is extremely personable, explained the procedure before starting and made sure I had no questions before beginning the work. Very fair and reasonable pricing ! Highly recommend this company for any plumbing problems you may experience.

HONEST COMPANY! During my distress of thinking I had a sewer line break under my home, Mr. Cooper took his time to review my camera footage and explain my true issue, which was a belly not a break. He also spent time sharing how to prevent issues going forward. He gave me honest feedback which was to wait on costly repairs and fixing anything and use preventative measures. This honest advice meant he made no money from me, but instead looked out for my best interest. For this reason, they have earned my respect and my future business. God bless this company for leading with honesty and integrity!

The best

On time/schedule
On budget
On quality

Use this company.

Pics attached - cast iron tub installation - tough job.