Plumbing reviews in Houston, Texas
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Saturday afternoon, we had a septic backup and called Hayden & Sons Plumbers since they were open. Within an hour, Colin arrived as promised. After a quick chat about the problems with our toilets and shower, he quickly figured out the issue before even opening up the septic access. In just 45 minutes, he had everything fixed at a fair price. Colin really saved the day with his positive attitude and sense of urgency. He was dedicated, showed great work ethic, and gave excellent customer service. I highly recommend them!
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We had a problem when our garbage disposal rusted through at the bottom, causing dirty water to leak and flood the cabinet under our kitchen sink. Jalen, the plumber who came to help us, was great—he arrived the next day, called ahead to let us know exactly when he would get here, and didn’t make us wait around all day. He worked quickly and made sure everything was fixed properly, so our new garbage disposal was up and running that same evening. As a busy mom with three kids, this made a big difference! Jalen also explained our options clearly, and the price for the replacement was very fair. We’re really happy with the plumbing service and would definitely use them again.
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We had a plumbing emergency and Hayden & Sons Plumbers handled it fast. As the caretaker of a private estate, I needed help when the septic started backing up into the house. I called and Philip arrived right away. He was friendly and explained every step he was taking. The issue was fixed quickly and with a lot of skill. He also gave good advice on how to prevent it from happening again. The owners were very happy, and the price was fair, especially for an emergency visit late in the day. We will definitely call again if we need plumbing help.
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we were referred to this plumbing company by a good friend, and honestly, we couldn't be more pleased with how things turned out. we've called them for help twice now. the first time was when we found a leak running from our kitchen down to the basement. they got us on their schedule really fast—within a day. jalen and the team showed up right on time, were super friendly, and knew exactly what they were doing. they tracked down the problem and had it all fixed up in just a couple of hours. they even took the extra step of replacing the whole pipe from the main line to the sink, so we wouldn't have any more trouble down the road. the second time we used them, we needed a new dishwasher installed and the old one hauled away. they managed to fit us in just an hour after we called, which was a great surprise. the same crew did the work, and they were just as quick and careful as before. they made sure everything was cleaned up when they finished—no mess left behind. we're really happy with the service, the plumbers, and the quality of their work. in hot houston, it's good to have a reliable plumber you can trust. we'll definitely use them again for any plumbing issues and would recommend them to anyone who needs plumbing work done.
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5-STAR customer service is still out there! That’s exactly what I got from Hayden & Sons Plumbers. Keith and Bentley came out to give me an estimate for a new water heater and installation. I ended up getting a better water heater with twice the warranty and a lower price than other plumbers. Everything was installed perfectly and they explained every step of the job. They’re also friendly and easy to talk to. They even offer a 10% price guarantee up to a year after installation. My water heater passed inspection without any issues. Keith and Bentley really went the extra mile to make sure I was happy. I highly recommend this team for any plumbing needs. In short: great product, fast and professional installation, and plumbers who really know their stuff!
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Hayden & Sons Plumbers came to my house to look over items from the home inspection report while I was preparing to sell. Keith was friendly and easy to talk to, and he checked everything thoroughly, making sure there were no leaks in the pipes. Colin came out the next day and installed an earthquake shut off valve on my gas line, which was something I needed. Both plumbers were professional, worked with care, and cleaned up when they finished. I would definitely call them again for any plumbing work, and I’m recommending them to the people buying my house since they can handle all plumbing needs.
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I had a great experience with this plumbing company in Houston. Colin and Eric came over to fix my bathtub, which needed new washers and some work on the tub controls. At first, there was a mix-up with the bill and the repairs, but after I reached out, they responded quickly and took care of everything. They came back to replace the washers and made sure the leaking faucets were fixed. After talking it over with Keith, they realized there was a mistake in the billing, and they refunded the entire payment without any hassle. I’m very satisfied with how they handled everything and appreciate their honesty and professionalism.
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We have relied on this plumbing company for many years for different needs around our home. In the past, Colin has helped us with toilet installation, drain cleaning, and setting up a new water heater. Our recent project was a bathroom remodel, and Colin handled everything with great professionalism and effort. We really like that we always get notified when he is on the way for our appointments, and he makes sure to leave the work area clean every day. We will keep using their plumbing services in the future and highly recommend this team to anyone needing a reliable plumber.
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I’ve been using this plumbing company for several years now, and I’m always happy with their work, no matter if it’s a small leak or a bigger plumbing project. They are quick to respond and always finish the job on time. The prices are fair too. Most recently, we had a gas leak in the outside wall of our house. The gas company had to shut off our gas, but Bentley came out the next day to help find the problem. With his experience and know-how, Bentley found the leak right away so the repair could be done and we could get our gas back on. We’re very satisfied with the service and would definitely recommend this company for any plumbing needs.
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If you need a plumber for any job, big or small, definitely give this company a call. I had a tricky water leak that ended up dripping down to the lower level of my condo, leaving stains on the ceiling tiles. master plumber philip figured out where the problem was coming from and explained how all the pipes and water lines run above my drop ceiling. Turned out, it was a leaking toilet. His partner bentley came in and really impressed me—he's friendly, respectful, and you can tell he enjoys his work. bentley replaced a rusty flange and some old pipes, and when he left, the place was actually cleaner than before. He even fixed two small plumbing issues that had been bothering me, and knocked them out in just a few minutes. The service here is excellent and the prices are very fair. You really can't go wrong calling these plumbers.
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colin and his team have helped me out with a few plumbing issues around my house in houston. they replaced my water heater, fixed a backed up kitchen and dishwasher drain, and also swapped out my old hose bibb outside. the first two jobs were covered by my home warranty, and their customer service was so good that i called them back for more work on my own. every time, colin has been professional, really knows his stuff, and is super patient. he always takes time to explain what he’s doing and the parts he’s using, so i never feel left in the dark. they make sure to talk through the plumbing work and answer any questions i have, which really puts my mind at ease. their clear communication and honesty make them a reliable team for any plumbing needs in houston.
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We’re really glad we called Hayden & Sons Plumbers for help with our plumbing issue. Philip came out and did an amazing job. At first, we tried going through our home warranty, but they wouldn’t cover the grease blockage in our pipes, which was frustrating. Thankfully, Philip explained all the possible solutions and went over the costs in a clear way. We decided to start with the first option, and he was able to completely clear a stubborn clog that was about 100 feet down the line. Philip also took the time to teach us the right way to use our garbage disposal to help prevent this kind of problem from happening again, which was really helpful. They showed up quickly, worked efficiently, and the customer service was excellent. If you’re in Houston and need a trustworthy plumber, I highly recommend them!
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When I reached out for a quote to replace our boiler, Colin from the team suggested starting with a maintenance inspection. During the inspection, they discovered our boiler needed a thorough cleaning—something that had been missed by another plumber we used before in Houston. If we hadn’t had the cleaning done, our boiler could have broken down. Thanks to their attention to detail, our boiler is running smoothly, and now we have more time to budget for a future replacement. Recently, they also replaced our old central air conditioner and hot water tank. The team arrived on schedule, finished the installation efficiently, and stuck to the price they estimated. Overall, I’m very happy with their plumbing service and would highly recommend them to anyone in Houston needing reliable plumbers.
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Our water heater started leaking a lot over the weekend, so I reached out to Hayden & Sons Plumbers thinking I’d hear back after the weekend. To my surprise, Eric got back to me almost immediately. He texted me and walked me through some steps to see if it was an urgent issue. Later, I accidentally turned off the water heater flame and wasn’t sure how to relight it. Eric patiently guided me over the phone, even though it was late in the evening, to make sure my family could still have hot water. Eric was super helpful, friendly, and knowledgeable. I’ll definitely call them for any plumbing needs, and I recommend others do the same.
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i've had a plumber come out to my place in houston twice now, and both times the service was excellent. the first visit was to fix a slow drain in the bathroom, and colin discovered that the old, rusty pipes under the house were causing the problem. he quickly replaced the piping, making sure everything flowed smoothly again. the second time, my dishwasher wasn't draining and water was starting to pool under the sink and on the countertops. keith showed up on the same day i called and took care of the issue right away. both times, the plumbers were prompt, professional, and got the job done efficiently. i'm really satisfied with their work and will definitely call them again for any plumbing needs.
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Colin is a real pro when it comes to plumbing. His work is top-notch. He installed two vanities for us and had to reroute all the drain pipes, and everything turned out perfect. After that, Colin put in a new water heater and a water filtration system. He also replaced our kitchen sink and faucet. We couldn't be happier with his attention to detail and the quality of his work. Today, Eric came by to unclog our sewer line. We were having a tough time, but he cleared the blockage fast and got everything flowing again. We call on these plumbers so often, we joke about building them a guest house! The whole team is fantastic and always goes above and beyond. Great job, keep it up!
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We moved into our new home recently and noticed our kitchen had the typical builder-grade sink and some push valves that weren’t the best quality. We reached out to Hayden & Sons Plumbers to help us upgrade our plumbing. Bentley came out to handle everything—he swapped out our old sink for a much nicer one and replaced all those unreliable valves with high-quality parts. Bentley was friendly, knowledgeable, and made sure everything was done right. The whole process was easy and stress-free. Whenever someone asks for a good plumber, I always recommend this team.
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we've called on this plumbing service several times for everything from installing new fixtures to fixing leaks and other repairs. they are happy to take on any size job, even quick ones like swapping out a faucet or tightening a loose pipe. colin is fantastic! he's helped us more than once and always pays close attention to detail. colin is friendly, takes time to explain each step, answers our questions, and double-checks that all the plumbing is working properly before he leaves. he's also really flexible with scheduling and fits us in quickly when something urgent pops up. this is a great plumbing company we really trust and they're now the only plumbers we call!
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We discovered a leak in our main water line under the front yard and needed a plumber to find it quickly. i called and they sent someone out to help us right away, even though our house is a bit far from their shop. the plumber, keith, was fantastic—he arrived fast, was very friendly and professional, and took the time to answer all of my questions with patience and a good sense of humor. he made a stressful plumbing problem much easier to deal with. keith found the leak quickly, and the whole repair was done in just one day. the service was top-notch and i highly recommend keith and this plumbing team for anyone needing quick and reliable plumbing help!
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We had an ongoing issue with sewer backups in our Houston home, so we started looking for a reliable plumber to replace our sewer line. After calling around, we chose this company because they had a great reputation and offered the best value for the work. I was worried about such a big plumbing job possibly turning my house into a mess or leaving us without water, but the team, led by Philip, really put me at ease. They showed up right on time, kept everything tidy, and I barely noticed they were there. Even when it started raining, they kept working and finished the job quickly and efficiently. The whole process was smooth and stress-free thanks to their professionalism and skill. I highly recommend them if you need plumbing work done in Houston!
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When I was getting ready to sell my house, the home inspection found polybutylene pipes all over the place. I found out that this plumbing company could handle removing and replacing those pipes, which not every plumber does. I called and talked to Bentley, who was really helpful and made sure a plumber came out the very next day. The whole repiping job was finished quickly, with plenty of time before the house closed. I definitely recommend this plumbing service—they’re reliable, professional, charge fair prices, and do great quality work.