Plumbing reviews in Houston, Texas

My gas water heater turned off, and I was trying to relight it. I wasn’t sure if the problem was me or the appliance, so I called OPP after reading the great reviews.

Brandon was 40 minutes from me … so walked me through the process over the phone! This wasn’t easy because my water heater is older and in a bad position to see the flame window, but in less than 15 minutes he helped me get it back on. Who does that?

I don’t know what he normally charges, but I trust him, and he has earned my business.

Chris did a fine job getting the work done in a very professional manner. Cleaned up after so no mess. Nice young man. Will definitely call again.

Brandon was 10/10 in terms of communications, efforts, and skills towards my plumbing repairs. His talents were recommended through the referral of a friend. If any situations arise in the future, I will definitely be reaching out to Brandon at On Point Plumbing! Thoroughly pleased with his knowledge, timeliness, and customer service.

After having the professional experience with on point plumbing. From the scheduler to Hugo coming out to my home. My experience was absolutely Amazing. Within 40 minutes from my phone call Hugo fixed the issue I was having. He was so professional and kind. I will always recommend on point plumbing.

This company came as a referral. Branden went above and beyond to make sure to provide great service and made sure our plumbing issue was taken care of. The price was cheaper than others and came out the same day. He did such an awesome job, that referred Branden to another church member who had the same experience. Great customer service, quick response and a fair price. If you are looking for a trustworthy plumber, call Branden with On Point Plumbing. The name says it all.

On Point Plumbing's phone answering representative took down my contact information. I was quickly called back a couple hours later and given a time window for service. They arrived on time, they were professional, did a free estimate, explained the work to me, showed me pictures of the pipe damage & provided quality work quickly & at a reasonable rate!! Outstanding especially with the high volume of calls coming in due to the freeze. They did not rush, they completed the job & adequate testing

So thankful I found this company using Google reviews. Service was precise and professional. He was kind and knowledgeable. Great service.

Onpoint made a small leak into a massive leaks that flooded our kitchen
We originally have a leak in one of our bathroom faucet upstair. We have home warranty so they sent onpoint to fix the leak.
10/3: Onpoint came, the cartridge need to be replace, they will have ti order it for us. They will set up an appointment later when the part comes in.
I called later to see if the part comes in, they said not yet.
I called again another week. Got an appointment for oct 16. Thats 13 days of us unable to use out upstair shower.
They overbooked their technician so have to reschedule to oct 21
On oct 21, the technician came, replace the cartridge, but somehow break the shower valves or another area. Water was pouring from upstairs, creeps thru our kitchen vent and kitchen lights. Its flood the whole kitchen floor. Below are picture of the water coming thru the ceiling to our kitchen.
Again, they have to come back for it.
Came back oct 29th to fix it.
I asked about the damages of the ceiling and sheet rocks, they said call my home warranty.
I called my home warranty, they said they dont covers secondary damages.
I called back onpoint, they also say they cant help me with it,
After explaining how they messed up and why they should pay or send some one to fix it. They lady on the phone was very rude as this is our fault,
She said she will send a technician to check to see if the damages are created by them.
Next appointment nov 5th
During the whole process , i always the one that call back for updates and appointment set up, they should be the one thats setting things up and call me. I was extremely patience since first appointment was on oct 3rd. And the problem was fixed on oct 29th.
Now we into sheet rocks being wet and potential mold,

OnPoint plumbing IS on point. I have used them many times and always receive professional work completed in a timely manner. I highly recommend using them.

Muchas gracias por atender mi llamada.
Estoy muy agradecido por el servicio que me brindo el señor Ariel y su equipo de servicio de plomería lo recomiendo ampliamente muchas gracias

Ariel is very honest and does quality work. I’ve used him on all my jobs. I highly recommend!

great experience

Responded quickly and effectively.

Came quickly on a Sunday afternoon

Great service!!

They called another company and solved the problem quickly.

Very friendly. My grandmother was satisfied

Thanks for a great service my mom loved your toilet!

Fast service an a great value. Definitely will use again

Excellent service, work got done quickly. Would highly recommend the service.

Very knowledgeable and does and a excellent job! Love our sink!