HVAC reviews in Irving, Texas

I received a very competive qoute on Friday and the entire system was installed before noon the next day. The entire installation crew did an excellent job installing the system and Joe was supervising the entire job and did a complete walk through with us after the job was finished. Highly recommend American Air Customs.

Our tech, Joe, was persistent in trying to resolve our washer problem. Even though the washer was beyond repair, he was courteous and understanding of our situation. In the end, he made some very good recommendations. Thanks, Joe!!

My A/C air was blowing warm air. American Air came out the same day, changed out the bad part and the A/C is running great. The experience from their front office to the HVAC tech was seamless. Highly recommend!!

My heat went out 1/20 around 5pm. I called AAC and Joe showed up shortly. He tried a variety of things to get to the problem. It turned out that a n individual breaker was burned out. Joe was able to find another one. He got it installed and then there was heat again. Joe was GREAT. He left about 3.5 hours later. Carol Echols

Samsung dryer control panel needs to be replaced. It takes 2 - 4 weeks for their supplier to send one. They need to get a better supplier.

We were without AC all weekend during the hottest time of the summer. No worries, we were staying elsewhere. They were recommended by a coworker and were very responsive and able to come out same day. They diagnosed the issue and fixed it within 2 hours without pushing saying we needed things we didn’t. The price was fair and much cheaper than having to replace two units. Would definitely recommend and plan using for all our HVAC needs in the future!

American Air-Customs is awesome and I would highly recommend them! We found them through Angi’s and they responded to our request for an estimate immediately. Once we hired them to do the work, they communicated with us every step of the way and even came out late in the day to make the AC repair to save us another night in a hotel!

Friendly responsive and believe it or not they arrived before their scheduled time. They called ahead to make sure it was ok to come by. Great company and employees.

Joe is always friendly and responsive. We came up with a plan to keep the over flow line cleaned out.

We were very pleased with the service that we received and how prompt they were. Everything was very clearly communicated, so we understood the process. We are very happy with our new system. Joe did a fantastic job at every step of the process

Joe was awesome! Made two visits to really troubleshoot the problem with our ice maker and was honest about the cost of repair. Thank you, Joe!

I am so happy I called American Air Customs today. My dishwasher has been out of service for months, they were able to send a tech today, got it fixed in no time! Joe was great, went right to work and im so glad to have my dishwasher back in service in time for Tday.

Joe was a pleasure. He was friendly, knowledgeable, and I can tell that he takes pride in his work. 100% recommend.

Excellent service, came on the same day, and the price to fix my oven was extremely fair. I am very happy and satisfied with everything from American Air Customs, Inc.

Another great visit by Joe. Checked system and shared information to be considered to be better prepared for energy savings in general.
Always enjoy the visits from Joe!

This company is a absolute keeper. Joe is fast and very honest. This guy will show you step by step on what he is doing and will also show you what your not doing. I showed me the neglect I was doing by changing the air filter once monthly with the pets I have. Also showed me how to properly spray the unit outside. If your looking for a superb hvac company American Air Custom is the way to go! Thank you again Superman Joe! You bailed us out again!

Joe with American Air Customs provided great service! He gave a detailed explanation of everything going on with my furnace, allowing me an opportunity to fully understand my options for both repair or replacement. The install team was professional, courteous, quick and effective. Strongly recommend American Air Customs, Inc for all HVAC needs!

Joe is an exceptional service professional. He went above and beyond for us. Highly recommend

Our AC went out and the unit is 29 years old, I called and they were out very quickly and had it fixed. The next week my wife and I were talking that maybe we should go ahead and replace our unit. Once again they were quick to respond and had a very fair price. My neighbor is now calling them to when he needs repairs. Thank you Donnie,Ronnie and Joe, I will tell everyone how great a job you guys did.
Thank you
Kelly

AAC...an absolute class act!!! Two-hours for quote, booking, status and service. Joe was Awesome...a true servant spirit and tenacity like no other!!! He has this dryer humming like the first day we got it 😀

I received number from Benny Williamson. I was very pleased with kindness over the phone when I called. Joe was also very knowledgeable in figuring out the problem. He had to leave to go get the part. He thoroughly checked it out before he left. He told me to let it heat longer than the preheat light (15-20 minutes).I will keep your number for future use and refer you to anyone needing service.
Merry Christmas and a happy new year to all.
Atys Moss

Joe at American Air was great. Showed up within a couple hours of our call. He provided a detailed and transparent assessment of the problem we were facing and got them fixed quickly. He was also super friendly. Would definitely suggest you reach out to American Air for any of your HVAC needs