HVAC reviews in Irving, Texas

Our technician Jonathan was incredibly helpful, professional and surprisingly quick. We called into Milestone for a second opinion for a drain clog and not only did they come out next day, they saved me an astronomical amount of money and fixed my drains in less than an hour. I truly could not recommend their services more.

Your technician Justyn Challis performed the winter check up on our furnace and AC unit. He was very friendly, very professional and thorough. We appreciate his work and time.

Nick is our go to guy and always does a great job servicing our units. He always makes sure we understand any issue and how to fix it. Would highly recommend!

William Mota, with Milestone, came to do a routine maintenance check on our HVAC system today to make sure everything was good to go for the upcoming winter season. William was professional, knowledgeable, and friendly. We will continue to do business with Milestone for our entire HVAC system.They have done a great job for us in the past years and I'm sure they will continue to do so in the future!

Appointment was easy to make. Cody showed up on time, Milestone gives a GPS map showing where their tech is. Friendly, plain language explanation of what was being done, some possibilities of what could be done in the future, a full written breakdown of everything. This was my annual maintenance and it was no charge for anything.

Daniel was so prompt and courteous! He spent time with my sellers and I and went above and beyond what his inspection call consisted of to perform! Highly recommend!

Will was my tech that came out and was remarkable! He was thorough, punctual and explained everything I needed to know about how my HVAC system was not working properly. Get the Milestone Advantage Plan, IT IS WORTH IT!

We had a water leak in our home and temporarily relocated to a rental home while the repairs were being made. The company showed up to sand the hardwood floors when we discovered we needed a two twenty volt plug. We called Milestone and explained the urgency. Milestone sent Nathan over and in under 30 minutes, the sanders plugged in and we were back on a schedule that was intended to get us back home by Thanksgiving. Milestone was quick, efficient and Nathan was professional, polite and interested in making sure we were satisfied customers.

These days in any business, “Customer Service is King.” Milestone gets it. At the same time, comprehensive product knowledge is equally as important. Today, Milestone and their service technician, Austin Arredondo surpassed all of my expectations. Good on them!

Ben was awesome. It’s my first time using Mileatone today but won’t be my last. Courteous on time and respectful of the property! Job well done. Thank you Ben/Milestone!!

Always a great experience with Milestone! Austin was professional, friendly, and detailed in the actions he took to fix our plumbing issue. I always enjoy working with the team at Milestone!

I had informed the sales representative with Milestone that I may cancel the appointment because I was still calling other companies for estimates/quotes, she assured me that there would be no charge. Wit in a couple of hours I replied to her appointment email sharing that I would have to cancel since we already had someone out for service on a regular service call (not emergency and no higher rate).

Although I cancelled the appoint, the technician arrived at the original scheduled time. Will Menzies was very polite and courteous as I greeted him. Even after I apologized and explained that I had canceled, he continued to be polite and friendly. He was very genuine in helping me not to worry and feel bad for the cancellation. Will even stayed to answer some of my questions about the issues we had with our AC. Will is definitely knowledgeable and experienced, he takes pride in his profession.

I am keeping his business card in case we encounter AC issues in the future.

As usual. the technician Rolando Mojica was very courteous and professional. He explained several things to me in a way I could understand. It was a pleasure meeting him.

Replaced a damaged outlet. Explained Advantage Program. Polite. Friendly. Knowledgeable. Efficient.

My HVAC was Luis He was very professional knowledgeable of what was going on and what needed to be done. Kept me well Informed of what he was doing and what needed to do in the future. He also scheduled my next appointment with who would be able to replace what needed to be replace. He was very polite and honest awesome service.

Alex from Milestone came to do an electrical inspection of the home. Most everything was good, but three of the smoke detectors weren’t operational anymore. They were over ten years old. He took his time and explained the options and supplied us with a quote. He was very knowledgeable.

I was really impressed with the knowledge and professionalism of our technician, Chris. He explained everything very well before, during and after the diagnosis and repairs were made. And the fees were fair. I'm a satisfied new customer.

My technician was fantastic. Explained everything what was happening and very thorough and extremely clean.
Very glad to have Milestone as my partner!

Our electrician was Stephen R. He has excellent customer service and went above and beyond. He was kind and was not finished until the job was 100% to our liking. We would happily have him service our home again. He serviced our 14ft high living room fan. He balanced, tightened the fixture/fan blades and brought the glass cover down to be cleaned. We noticed the glass piece was lop sided and he happily came back inside to fix it before he left. While he was working he would ask after different adjustments if we liked them or was able to see a change until it met our satisfaction.

Whole process was easy and simple! Both people I talked to at the company were helpful and super nice. Tyler can to provide service and fix our shower handle that had broken. He was great and walked me through the whole process. He made the whole thing so easy. We were worried because we talked to another plumber and he made it sound like a huge ordeal. Tyler took care of us and had the handle done in no time!

We had an electrical issue repaired by Jason Sanche. He was prompt, polite and explained things well. He was able to fix the issue right away. This is my first time using Milestone and I was impressed at how quickly they were able to respond.