HVAC reviews in Katy, Texas
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Perfect service and polite. Got the job done A great experience
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My husband and I have used Mr. Goodguy for many years. They are consistently prompt, attentive to us and any problems we are experiencing, and we trust them completely! They have outstanding knowledge and experience to identify any issues right away. I’m in the Real Estate business and have been in contact with many different HVAC companies - and Mr. Goodguy is the one I always recommend. Thanks, Mr. Goodguy!
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Ismael was on time, professional, and courteous for my Spring AC check up. He was patient and explained what he was going to do and he even encouraged me to ask any questions I had. He answered my questions to my satisfaction and gave good tips. I would recommend this company to others.
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When my air conditioner quit cooling Albert was able to come check it out very quickly and provided me with an extensive field report of his findings. He gave me a very reasonable quote for a whole new system. Albert is very knowledgeable and professional and was very understanding when I chose to have a division of my employer do the work. He was happy my problem was taken care of and that my elderly mother and I are enjoying a cool house again. I highly recommend Albert and Mr Goodguy.
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Albert is always so helpful, courtesy and communicates exactly what the issue is and how to resolve it. Albert prefers to fix an AC unit before suggesting to replace the unit.
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Technician Albert has serviced my HVAC a number of times and each time has been excellent. He is prompt, he communicates very well, he returns as promised and completes jobs in more than a timely manner. I will always refer to this company for my HVAC services.
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They were very accommodating. We received an appointment but they even bumped it up to work with our tight schedule. The day of they arrived on time and quickly diagnosed and fixed the problem. Highly recommend!
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Super knowledgeable and friendly. Very helpful and responsive to service. Informed me of problem, and will return to repair when part comes in. Thank you so much!!
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Albert is the best! Always available, knowledgeable, and reliable. No happy when the AC breaks but happy when he comes and fixes it.
When Mr. Goodguy comes to your home, you know your AC will be working perfectly when he’s done. -
I had home warranty insurance with HelloSuper and this MrGoodguy is the only company they are associated with. I paid 2000$ out of pocket for AC issue which required replacement in the outdoor unit and in the attic. After few weeks it started turning on and off and called these guys they said the insulation is going into the pipes and blocking it when it was them who replaced and moved stuff around in the attic . They charged 340$ and it’s been less than 4 months , the unit is making noise for few seconds after it starts. I don’t even want to call these people coz they will charge another 400-500$ for something they newly installed. Cancelled my insurance as well as there are the only company they keep referring me to
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Mr. Goodguy AC has worked with our Home Warranty for many years now. We had an AC issue & they were out within one day & had the AC up and running in no time. They called the day before to set up the appointment & called 25 minutes before arriving the day of….early. Very please with their services. Highly recommend them. Thank you Ishmael.
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Albert arrived on time and was very professional from start to finish. He carefully diagnosed our broken AC system, explained everything in simple terms, and provided a clear and fair quote. We decided to move forward with replacing the entire system, and he was able to schedule the installation just two days later—impressively fast service.
His team was outstanding: professional, detail-oriented, and respectful of our home. They covered the floors for protection, removed and reinstalled our fence neatly to fit the new unit, and worked efficiently to finish within the promised time frame. Everything was cleaned up afterward with no mess left behind.
Albert also made the process stress-free by submitting all warranty paperwork promptly and giving us clear records for our files. From diagnosis to installation, the whole experience was smooth, professional, and handled with great care. I would highly recommend Albert and his team for any AC service or replacement! -
I highly recommend Mr. Good Guy A/C company! they accurately and quickly diagnosed the failure, identified the component failed, and replaced that component within the hour!
I love the field report details stating the root cause of the failure and description of what portion of the gas valve failed. It shows they troubleshoot issues and replace what is truly needed. -
Tienen un buen servicio
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Excelente servicio y asesoría en el cuidado de la unidad de aire acondicionado.
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Excelente y oportuna atención, claro y preciso en su desempeño
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Súper amabilidad desde el primer contacto, honestidad impecable y se nota el conocimiento y experiencia que tienen en su rama muchas gracias por tu buen servicio
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Servicio exelente, 100% recomendado. No solo su servicio sino su capacidad para explicar y enseñarte todo para mantener y cuidar tu aire acondicionado
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Excelente servicio. Super explicación. Ya entiendo 100% como trabaja un aire acondicionado y como realmente hacer el mantenimiento con profesionales como EHCOS. 100% recomendado
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Gracias EHCOS, por tan manifico trabajo, Hector es uno de los pocos profesionales que se toma el trabajo de explicarte todo, Tuve una situacion en mi casa y me dijeron que tenia que cambiar toda la tuberia de ese lado, vino hector, tras que lo llame y vino rapidisimo me soluciono todo y solo era una pieza, , desde que lo conoces sabes que no solo es un super profesional, sino una gran ser humanos. Super recomendado!🎉🎉🎉si huberas mas estrellas las pondria con mucho gusto😉
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Very thorough, professional and explains the process well.