HVAC reviews in Katy, Texas

4.8 based on 2334 reviews Back to the listing
    5

    Manny came within the hour I called. Had the a/c fix in 30 minutes and displayed excellent customer service. Thank you! I would highly recommend!

    5

    Great experience. Christian was knowledgeable and personable .and honest about what he found out with my air conditioning problem. I love this company and it employees. Even Christine, who answered the phone, had a great personality. I'm going to recommend your company to everyone in my community. You get not 5 but 7 stars from me.

    5

    Mr. Reliable did a great job and installed a new 3 ton AC system.

    The guys were fast, friendly and professional. They were also clean and took care not to make a mess behind them.
    Sergio did a great job communicating and providing pictures of the work needed, and came back after the job to take pictures and show the work done in the attic.
    I would hire them again.

    5

    I got home to a broken AC at 7pm at night. I called to schedule an appointment for the next day and they sent a tech out immediatly! I got a huge discount because they had just been out a few days before and couldn't figure out what the problem was. No added fees and no extra service charge for the call. Excellent company that will have my business from now on!

    5

    Technician Cris Vega was amazing! He serviced two different rental properties for us. Cris was reliable, knowledgeable, and most importantly honest. The front office also provides the same great service as well. I’m convinced to never call another heating & AC company ever again.

    5

    I’ve been with Mr. Reliable for several years and it’s always prompt and professional HVAC customer service. Sergio and Omar are top notch professionals and represent the Mr. Reliable brand to the highest of standards.

    Thank You!

    5

    Cris was awesome. Had an issue with the furnace not coming on. Called and got quick service especially with the weather change and all the possible other customers needing help. Cris came out and quickly diagnosed a need for a new control board. Ordered the board and replaced it as soon as it came in. Quick service, great communication, and extremely satisfied with the repair.

    5

    Omar and Stefan were great! Very “reliable” and detailed. We appreciate the maintenance of our HVAC system and the knowledge and expertise of the Mr. Reliable team! Highly recommend.

    5

    Excellent company, excellent service! They came out within an hour of me calling on a Sunday morning! The tech was kind, even taking his shoes off at the door as we liked. Told us what was wrong with the heater right away. Came back the next morning at 8am on a holiday and fixed everything within a couple hours. He worked quietly and efficiently and took the quite large older broken parts that he replaced with him so I did not have to discard them. I would very highly recommend this company for all of your heating and air conditioning needs!! We were very impressed with them! 5 stars!!

    5

    The technician, Omar, called before he arrived and was on time for the maintenance inspection visit. He took time to explain his findings to me and then to my husband. He was open to our questions and, overall, was just a nice guy to chat with. I have been a Mr. Reliable customer for a few years now and am happy with the services they provide. Thank you!

    5

    I had a great experience with Mr. Reliable Heating & Air today. I was worried I might need an expensive repair, but the technician, Omar, was incredibly professional and, most importantly, honest about what actually needed to be done.
    ​Instead of trying to upsell me on unnecessary parts or a total system replacement, they took the time to explain exactly what was wrong and provided a straightforward solution. It is rare to find a service provider this transparent and trustworthy. I’ll definitely be using them for all my future HVAC needs!

    5

    Agradezco mucho su ayuda!!! ,excelente servicio ,rapidez ,puntualidad y precios razonables, el señor Eddie super profesional y amable, sin lugar a dudas lo recomiendo 100%!!! Resolvió nuestro problema ,MUCHAS GRACIAS POR SUS SERVICIOS!!!

    5

    Highly recommended

    5

    Very professional

    5

    Best services and good price

    5

    Great Work!...very professional.

    5

    Best service
    On time
    insurance and license best!

    5

    I highly recommend this company, my problem was solved quickly.

    5

    Highly recommended. Excellent service!

    5

    I RECOMMEND THEIR WORK AND QUALITY. RESPONSIBLE AND HONEST.! THANK YOU .

    5

    Great service and quick response. 100% recomended